FAQ

Deposit and withdrawal

Why is my deposit locked?
Dec 19, 2023Published on Dec 19, 2023Aug 26, 2026Updated on Aug 26, 20261,009
What are untradable assets?
Sep 26, 2023Published on Sep 26, 2023Aug 26, 2026Updated on Aug 26, 20264,056
How do I verify OKX's ownership and balance of the wallet address？
Sep 26, 2023Published on Sep 26, 2023Aug 26, 2026Updated on Aug 26, 20261,051
Why do I need to fill in tags (tag/memo) when I withdraw or deposit certain cryptos?
Aug 22, 2023Published on Aug 22, 2023Sep 9, 2026Updated on Sep 9, 2026424
How do I find my deposit address and tag/memo/comment?
Aug 22, 2023Published on Aug 22, 2023Aug 26, 2026Updated on Aug 26, 202672,531
How do I select the correct network for my crypto withdrawals and deposits?
Aug 22, 2023Published on Aug 22, 2023Aug 26, 2026Updated on Aug 26, 202621,858
Why hasn't my withdrawal arrived in the account?
Aug 22, 2023Published on Aug 22, 2023Aug 26, 2026Updated on Aug 26, 202621,646
How do I enable allowlist? (web)
Aug 14, 2023Published on Aug 14, 2023Aug 14, 2026Updated on Aug 14, 2026439
How do I make a deposit? (web)
Aug 13, 2023Published on Aug 13, 2023Aug 26, 2026Updated on Aug 26, 20269,254
How to withdraw, trade and stake WLD tokens on OKX wallet?
Jul 28, 2023Published on Jul 28, 2023Aug 11, 2026Updated on Aug 11, 2026103
Do I need to pay fees for deposit and withdrawal?
Jun 1, 2023Published on Jun 1, 2023Aug 5, 2026Updated on Aug 5, 20265,705
What is Proof of Reserves (PoR) user snapshot data?
Jan 20, 2023Published on Jan 20, 2023Oct 23, 2026Updated on Oct 23, 2026611

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