FAQ

Deposit and withdrawal

What should I do if I forget to fill in tag/memo?
Published on Oct 15, 2024Updated on May 29, 2026117
How do I make a deposit? (app)
Published on Sep 1, 2024Updated on May 29, 202688
How do I make a crypto withdrawal? (app)
Published on Aug 31, 2024Updated on May 29, 202668
How do I unlock my deposit when the Travel Rule additional verification is required?
Published on Aug 23, 2024Updated on May 29, 20265
How do I make a crypto withdrawal? (web)
Published on Aug 20, 2024Updated on May 29, 20261
Satoshi test FAQ
Published on May 28, 2024Updated on May 29, 202643
What's Satoshi test and how do I complete it?
Published on May 28, 2024Updated on May 29, 202667
Why is my accessible balance lower than my funds unavailable for withdrawal?
Published on May 13, 2024Updated on May 29, 2026369
Why is my withdrawal taking longer than usual?
Published on Feb 29, 2024Updated on May 29, 2026263
Crypto available for withdrawal FAQ
Published on Jan 25, 2024Updated on May 29, 20263,696
Why is my deposit locked?
Published on Dec 19, 2023Updated on May 29, 2026989
What are untradable assets?
Published on Sep 26, 2023Updated on May 29, 20263,970
How do I verify OKX's ownership and balance of the wallet address？
Published on Sep 26, 2023Updated on May 29, 20261,004
Why hasn't my deposit been credited?
Published on Sep 1, 2023Updated on Jun 5, 202614,106
Why is my deposit/withdrawal suspended?
Published on Aug 31, 2023Updated on May 29, 20261,051

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