Check if you have the funds in a funding account. The values shown are from funding accounts. If you have funds for trading accounts, it won't show up here. Add asset flow involves doing an on-chain transfer of user's exchange asset to user's pay balance. As such, we will only show the USDC, USDT or USDG balance amount that's usable, based on user's withdraw-able amount.

How can I check my available balance when using OKX Pay? When you enter Pay flow, the available balance of USDC, USDG and USDT will display right below the pay amount.13. I sent a payment to someone but they didn't accept it. What happens next? If the recipient doesn't have a pay account, they'll have 48 hours to create one to accept the payment.14. Where can I view my OKX Pay payment history?