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Pay FAQ
Can I pay people who don't have an OKX account? Yes, just enter their phone number or email address. If you've imported your contacts, simply search for the recipient’s name, phone number and email address. If the recipient doesn't have an OKX Account, they will need to create one in order to receive the payment. The recipient will need to create an OKX account within 48 hours to claim the funds. If they don’t create an account within 48 hours, the funds will be returned to the sender.8.Phát hành vào 28 thg 4, 2025Cập nhật vào 18 thg 4, 20262.151Convert to Pay FAQ
This'll direct you to the Convert page, just like via the Pay menu. Asset details page: On the asset details page, find the Convert to Pay option to initiate the conversion process, just like via the Pay menu and Balance details page.FAQ1. Which assets can I convert using Convert to Pay? Currently, the Convert to Pay feature supports converting assets from the following networks: Ethereum, TRON, Arbitrum, Base, Avalanche, and Optimism.Phát hành vào 23 thg 5, 2025Cập nhật vào 17 thg 4, 202623How do I access my rewards on Pay?
Why don't my pending Pay rewards add up? The cash value of pending rewards is an approximation. The lifetime payout and activity records show the exact token and cash amounts. Rounding adjustments in the app may cause slight discrepancies in cash values.8. When will the Pay rewards program end? This is a limited-time campaign. We'll notify users in advance before ending the rewards program. Learn more about other parts of Pay here.Phát hành vào 28 thg 4, 2025Cập nhật vào 17 thg 4, 202658Pay account FAQ
For added security, it also includes a recovery feature to ensure you don't get locked out of your assets. By combining top-notch security with advanced cross-network compatibility and convenient features like fee-free transactions on X Layer, Pay account make it easier than ever to manage your crypto.Do I have to have an OKX exchange account to have a Pay account?Phát hành vào 28 thg 4, 2025Cập nhật vào 30 thg 3, 2026543How do I add funds into my Pay balance?
If users don't have sufficient USDC or cash balance, they'll be redirected to on-chain receive.2. Why is my full balance in the exchange account not showing up when I try to add funds to my Pay balance? Check if you have the funds in a funding account. The values shown are from funding accounts. If you have funds for trading accounts, it won't show up here. Add asset flow involves doing an on-chain transfer of user's exchange asset to user's pay balance.Phát hành vào 28 thg 4, 2025Cập nhật vào 17 thg 4, 202674
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