All
FAQ
Announcements
Product documents
How do I secure my account after detecting unusual activity?
If you spot anything unusual in your account settings, make sure to review and refresh these key security settings:Account password You can change your login password by following these steps: Open your OKX App Select the Menu option Open User Center page Navigate to Profile and Settings Select Security Choose Login Password and follow the prompts to update it Note: it's recommended to use a strong password that includes a mix of lowercase and uppercase letters, numbers, and special characters.Published on Mar 21, 2025Updated on Feb 12, 202633How long does it take for a deposit to be completed?
Bundle verification: if you choose to transact on a Layer 2 network (such as Optimism, Base, or Arbitrum One), the transaction will be verified on Layer 2 and then bundled with other transactions as a single bundle for verification on Layer 1.Published on Oct 17, 2024Updated on Jan 1, 2026420What's Spot DCA (Martingale) bot and how to use it?
Safety orders will be placed when the price changes: 1% = (0 + 1 × 2*0)% 3% = (1 + 1 × 2*1)% 7% = (3 + 1 × 2*2)%, and many more Multiple parameters are available for selection Learn more about other trading bots available here.Published on Nov 13, 2024Updated on Feb 9, 202629How can I do spot trading with the Jupyter Notebook?
acctLv == "2": 14 print("Single-currency margin mode") 15 elif acctLv == "3": 16 print("Multi-currency margin mode") 17 elif acctLv == "4": 18 print("Portfolio margin mode")10.Published on Sep 29, 2023Updated on Sep 10, 2025552Lead trader: why is the total order in the Lead Trade and Open position tabs different?
For example, (1) means one active position or order.2. How does the number of lead trading orders change? If you place 2 lead trading orders on the same token contract, the number in parentheses on the Lead tab changes to indicate the number of lead trading orders running. However, the number in parentheses on the Open Position tab remains the same, representing the token contract on an open position.Published on May 13, 2024Updated on Feb 9, 202632Address type upgrade FAQ
Example 1: Entry 1: (Standard) Address A Entry 2: (Universal) Address A These addresses will be merged to Entry 2, which allows withdrawals of any crypto selected for a specific network, based on compatibility. Example 2: Entry 1: (Standard) Address A Entry 2: (Universal) Address A Entry 3: (EVM) Address A These addresses will be merged to Entry 3, which allows withdrawals of any crypto selected for EVM compatible networks.How does the verification period works after the address type upgrade?Published on Aug 26, 2025Updated on Dec 30, 2025859How do I calculate the average fill price?
For instance, if 3 contracts are filled at $39,999.98, that is Execution price 1; if 2 contracts are filled at $40,000, that is Execution price 2; and so on.Published on Mar 20, 2023Updated on Jan 30, 202610How do I use the Futures Analysis tool?
Select Assets and tap on the tiny arrows beside Today's PnL 2.Published on May 3, 2024Updated on Apr 18, 202680How do I transfer funds in Pay?
Open OKX Pay app, tap the ↑ icon > Select Pay any contact 2. Select the crypto and network > Enter the transfer amount > Next 3. Select the recipient > Pay 4. Complete the verificationTransfer to Exchange 1. Open OKX Pay app, tap the ↑ icon > Select Transfer to Exchange 2. Select the currency and network > Enter the transfer amount > Next 3.Published on Apr 28, 2025Updated on Mar 28, 20264How do I secure my MPC wallet?
All the 3 secret codes will be reset to secure your asset and prevent the risk of Share 2 data being leaked. It'll not affect your wallet address or your assets.Published on Aug 22, 2023Updated on Nov 17, 2025424What are the reasons for my spot copy trade order fail?
Tier Trading pair Minimum order amount (Based on September 2023 data) Maximum order value (Based on September 2023 data) Tier 1 OKB-USDT 0.1 OKB 4-5 USDT Tier 2 BTC-USDT 0.00001 BTC 2-3 USDT Tier 3 ETH-USDT 0.001 ETH 1-2 USDT Tier 4 LTC-USDT、XRP-USDT、DOGE-USDT 0.01 LTC, 1 XRP, 10 DOGE 0.5-1 USDT Tier 5 BCH-USDT、SOL-USDT 0.001 BCH, 0.01 SOL 0.1-0.5 USDT Note: the data in this table is from September 2023. Minimum order values may change with time and crypto price.Published on Oct 13, 2023Updated on Feb 9, 202669How do I access my rewards on Pay?
If you deposit 2,400 USDG at 10:00 on Day 1: Day 2 reward: 0 (the minimum balance on Day 1 was 0) Day 3 reward: 2,400 × (0.05 / 365) Example 2: Adding to an existing balance If you already have 1,000 USDG and add 2,400 USDG on Day 1: Day 2 reward: 1,000 × (0.05 / 365) Day 3 reward: 3,400 × (0.05 / 365)4. How can I pause/opt out? You can pause your rewards at any time, and they’ll stop accruing right away.Published on Apr 28, 2025Updated on Apr 17, 202658How to claim my RL OKXclusive Pass?
Step 1: Download the OKX Wallet App Scan the QR code to download the OKX App Step 2: Create a new OKX Wallet or add an existing wallet If you do not have a crypto wallet and need to create one: [1] Choose Wallet from the top toggle, and click I don't have a wallet > Seed Phrase [2] Enable now [3] Back up now > To iCloud or By writing down [4] Enter your password > Confirm to back up If you already have a crypto wallet (like MetaMask, or Coinbase Wallet), you can simply import it into OKX Wallet andPublished on Apr 5, 2023Updated on Sep 12, 202538How do I transfer my funds?
Go to Assets > Transfer > From: Funding; To: Trading 2. Select the Asset you want to transfer > Enter the amount > Select Confirm. On the web 1. Visit our website at okx.com 2. Select Assets > Transfer 3. Select the Asset you want to transfer > From: Funding; To: Trading > Enter the amount > Transfer. This will transfer your assets from your funding account to your trading account which allows you to experience more trade options. Why can’t I transfer funds?Published on Mar 20, 2023Updated on Apr 16, 2026320How to fix Pay passkey error on Android devices
If the error still appears, continue with Method 2.Method 2: Remove the damaged Pay passkey from Google Password Manager If updating Google Play Services does not resolve the issue, your Pay passkey stored in Google Password Manager may be damaged.How do I delete the damaged Pay passkey in my Google Password Manager? To delete the same Pay passkey in Google Password Manager, please go to the Google Play Store app. Select your profile icon and sign in to your Google account.Published on Dec 8, 2025Updated on Apr 17, 202633