If reviews continue to fail, it’s recommended to wait until the next day before attempting another purchase. Notes: If you cancel orders multiple times in one day, your ability to buy crypto may be restricted If you’re unable to complete payment due to a seller-related issue, you can submit a dispute within 72 hours Once responsibility is reassigned, your buying ability won’t be affected For specific rules, please refer to: What are the rules for P2P order cancellation?

Campaign eligibility: Campaign Period: 14 Feb 12:00 - 24 Feb 12:00 (10 days) UTC+8 This campaign is only available for selected users to invite new users to join OKX. Crypto gifts are only given to eligible crypto gift recipients meeting the following requirements. The invited crypto gift recipient must not be an existing OKX user, and must register with OKX and complete identity verification within the campaign period via the gift link.

ADL isn't part of normal day-to-day trading behaviour, but it's important to understand before trading leveraged products because it can affect positions during unusually stressed markets. To learn more about our products, visit here. Disclaimer: X-Perps are leveraged derivatives. Leverage can amplify gains and losses. Losses may occur quickly and these products may not be suitable for all investors.

A deposit refers to transferring crypto from another exchange or platform to your OKX account. It is similar to bank transfers. For example, Person A provides their bank account number to Person B, and Person B uses that account number to deposit funds into Person A’s bank account. When making a deposit, all cryptos require a deposit address. When depositing, make sure that the crypto name and the network used for deposits and withdrawals are exactly the same.

You are required to complete identity verification in order to make withdrawals. When depositing or withdrawing crypto, make sure the network used matches the network of the destination; otherwise, your assets may be lost. After you submit a withdrawal request, it will go through 4 statuses: Withdrawal Requested, Pending, Withdrawing, Completed. When the withdrawal details page shows Completed, it means the assets have left the platform.

You are required to complete identity verification in order to make withdrawals. When depositing or withdrawing crypto, make sure the network used matches the network of the destination; otherwise, your assets may be lost. After you submit a withdrawal request, it will go through 4 statuses: Withdrawal Requested, Pending, Withdrawing, Completed. When the withdrawal details page shows Completed, it means the assets have left the platform.

A deposit refers to transferring crypto from another exchange or platform to your OKX account. It is similar to a bank transfer. For example, Person A provides their bank account number to Person B, and Person B uses that account number to deposit funds into Person A’s bank account. You are required to complete identity verification in order to make deposit. When making a deposit, all cryptos require a deposit address.

Why does the withdrawal platform show a successful withdrawal, but the assets haven’t arrived in my OKX account? When depositing digital assets such as Bitcoin (BTC) to OKX, you may find that the withdrawal platform (or wallet) shows the withdrawal as successful, but the assets have not yet arrived in your OKX account. This may be due to the following reasons: Completing a withdrawal on the...

Verification is failing: facial recognition doesn't detect me or the app closes. How do I fix this? We suggest the following steps to resolve it: Make sure the OKX app is updated to the latest available version.

Select other alternative authentication methods if your SMS code doesn't arriveOn the Web Select call me instead if you can't receive the SMS code Select call me instead if you are unable to receive the code Note: Use a trusted device: If you're already logged in on another device, try completing the OTP verification on that device instead.

If the trader keeps opening positions, you won't copy them until another copied position is closed.15. What's the maximum number of orders a lead trader can lead each day in copy trading? Lead traders can lead a maximum of 500 trades each day. After they reach this number, copy traders can't copy any more positions that the lead trader opens.16. What factors could cause a lead trade to fail in copy trading?

Please make sure to complete registration before downloading the app to avoid this issue. You attempt to be recalled by an affiliate but don't meet the recall criteria, preventing the establishment of the invitation relationship.2. Is it possible for me (as an invitee) to find out if I meet the criteria for recall by an affiliate? No, it's not possible.3. Under what criteria can I (as an invitee) be recalled by an affiliate?

This function is only applicable when: You want to update your current phone number or email address, but the new phone number or email address is linked to another account. You want to link a new phone number or email address, but it's linked to another account. You want to migrate an unverified account into a verified account. Note: you can't merge a verified account into an unverified account.How to migrate my email address or phone number?

This function is only applicable when: You want to update your current phone number or email address, but the new phone number or email address is linked to another account. You want to link a new phone number or email address, but it's linked to another account.How do I migrate my email address or phone number?

Creation of synthetic currency pairs by going long one name and short another. For example, BTC/USDT vs AVAX/USDT booked atomically create a synthetic BTC/AVAX pair. Nitro Spreads: Easily make a spread trade with one-click via Nitro Spreads, as all orders are guaranteed to fill in matching quantities for each leg or none at all, thus having zero leg risk and minimized price slippage.