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What assets can I use as margin for X-Perps?
You can use your existing crypto holdings as margin — putting your crypto to work without needing to sell it or hold cash separately. Note: this article is for verified users trading X-Perps in the EEA region.What assets are supported as margin for X-Perps? X-Perps on OKX supports multi-asset margin.Published on Apr 9, 2026Updated on Apr 22, 2026Will the token balance change without any on-chain activity?
The contract constructor can modify the token contract's balance, and these balances may also change dynamically. OKX Wallet has currently improved the real-time update of these token balances and provides notifications for such changes.What can I do if there's an unexpected change in my balance? If you notice an unexpected increase or decrease in your balance, you can contact the project team to rectify the specific reasons.Published on Sep 22, 2023Updated on Sep 12, 20251,396How can I reduce trading fees?
When trading, you may consider using limit orders, which are placed at a specified price and don’t execute immediately.Published on May 19, 2025Updated on Apr 21, 202665What can I do if I trigger risk control?
When can I expect an update? After the OKX team receives your information, we'll review it within four hours. You can track the appeal status in the OKX App by going to P2P Trading > Profile > Account Restriction Dispute.4. I need help providing some information requested in the email from OKX. What should I do?Published on Sep 13, 2023Updated on Apr 24, 20261,805What should I do if I select Payment Completed without actually making the payment when buying crypto?
For more details, please refer to: How do I enable camera and photo access to upload required documents?Published on Mar 17, 2023Updated on Feb 3, 2026126How can I troubleshoot web or app issues?
Why can't I take screenshots on the desktop app? If you're unable to take screenshots in the desktop app, you may right-click on an empty area of the desktop app and enable screen sharing protection.Other issues If you experience issues while using the OKX website or app, please try the following troubleshooting steps first:Use an incognito browser Try accessing OKX using Incognito mode in your browser.Clear cache or DataFor Android Go to Settings > Apps > OKX app > Storage.Published on Feb 11, 2026Updated on Apr 16, 20268How can I protect myself from scammers?
What is the “Please Pay on My Behalf” scam and how can I avoid it? Scammers may use Alipay to send you a “Please pay on my behalf” request and provide a screenshot as proof. If you don’t notice the trick, you could be scammed. If you encounter this behavior, please don't proceed with the payment and kindly submit an appeal immediately.Published on Aug 21, 2023Updated on Mar 3, 202612,143How can I do futures grid trading?
The platform currently supports USDT futures in all currencies, as well as USDC futures and coin-based futures in some currencies.How do I determine when to use a futures grid? A futures grid is designed for volatile arbitrage. You can consider using a futures grid when you anticipate long-term market fluctuations within a certain price range.How do I place a futures grid order?Published on Mar 20, 2023Updated on Mar 16, 202666What can I do with Discover in the OKX wallet?
money Why am I unable to access the DApp?Published on Feb 24, 2023Updated on Mar 25, 20266,381How can I get my project listed on OKX?
Share information about: Funding sources Capital allocation Investor backing Transparency improves credibility.Should I provide updates during the process? Yes. Regular updates on milestones, partnerships, or key developments — including your MiCA Whitepaper for regulatory compliance — show accountability and professionalism.What should I avoid when applying for listing?Can I request a direct contact person at OKX? No. The listing process follows strict internal procedures.Published on Apr 16, 2026Updated on Apr 24, 2026How can I switch the site to my preferred language?
Similarly, on the web platform, you can change the language by selecting the globe menu located in the main menu of the homepage, where you can browse and select from the available languages. This ensures that you can easily switch to your preferred language within the regions supported by us. Here’s how to select the Language option from the top menu to view the available languages.Published on Jan 15, 2026Updated on Mar 31, 202621How can I send/accept payments in IM on Pay?
For group chats, you can send crypto using gifts instead.1.Published on Apr 28, 2025Updated on Apr 17, 202642How can I do spot trading with the Jupyter Notebook?
You can also use clOrdId instead of ordId. 1 result = tradeAPI.cancel_order(instId="BTC-USDT", ordId = "489093931993509888") 2 print(result)13. How can I amend an order? For more information on how to amend an order, please read our dedicated guide. You can also use clOrdId instead of ordId. 1 result = tradeAPI.amend_order( 2 instId="BTC-USDT", 3 ordId="489103565508685824", 4 newSz="0.012" 5 ) 6 print(result)14. How can I access the list of open orders?Published on Sep 29, 2023Updated on Sep 10, 2025554How can I do derivatives trading with the Jupyter Notebook?
How can I get details or an order for derivatives trading with the Jupyter Notebook using Get order details? Other than ordId, you can also specify clOrdId to get order details. result = tradeAPI.get_order(instId="BTC-USDT-SWAP", ordId="505073046126960640") print(result)8. How can I cancel an order for derivatives trading with the Jupyter Notebook using via Cancel order?Published on Sep 28, 2023Updated on Feb 12, 2026197How do I use CeDeFi trading?
How do I open an account to start using CeDeFi trading? You don't need a traditional account to use DEX. You can create or restore a wallet directly in the app using a Passkey (iOS 16+ or Android 8+ with Google services enable). Once your DEX wallet is created, you can immediately start trading supported DEX tokens.How do I use CeDeFi trading without a wallet? No, you can't. Before you can trade, you must first create a DEX trading wallet.Published on Sep 24, 2025Updated on Apr 22, 20266