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World Cup VIP Exclusive Gift Set FAQ
Riding the excitement of the World Cup, OKX is rewarding our VIP users with an exclusive gift set. The gift set contains an OKX limited-edition Mini Soccer ball, football jersey with personalized name and number on the back, among other items.How can I get the World Cup VIP Exclusive Gift Set? A snapshot will be taken on March 25, 2026, at 10:00 (UTC+8). Users who are VIPs at the time of the snapshot will be eligible to receive a World Cup VIP Exclusive gift set.Published on Dec 19, 2025Updated on Apr 21, 20263165% Deposit Match Campaign - Terms and Conditions
Example: If a user deposits $4,000 during the Deposit Match Campaign Period and another $1,000 after the Deposit Match Campaign Period end date, they will receive a $200 USDG reward for their eligible $4,000 deposit. To qualify for a deposit match, users must opt in by clicking "Join now" during the Deposit Match Campaign Period and complete an eligible deposit.Published on Dec 1, 2025Updated on Dec 1, 20252US USDG Deposit Match Campaign Terms and Conditions
If any of the above acts are deemed to be discovered by OKX, OKX reserves the right to disqualify the user from the prize. Notwithstanding anything to the contrary herein, OKX reserves the right to exclude any participant from participating in this Campaign without notice. Please note that the value of the reward may fluctuate and may not be equal in value at the time a recipient has the ability to withdraw based on market fluctuation.Published on Oct 10, 2025Updated on Nov 17, 20257Income from staking and rewards
Why did I receive a Form 1099-MISC? You will receive a 1099-MISC if you earned $600 or more in staking rewards, bonuses, or airdrops during the 2025 tax year. Note: the IRS threshold for this form increases to $2,000 for the 2026 tax year.Published on Nov 4, 2025Updated on Feb 13, 2026How to transfer crypto from Coinbase to OKX?
Before initiating a transfer from Coinbase to OKX, make sure both your accounts have been verified and make sure the details you provide match your verified account information on OKX to avoid issues. If you want to transfer crypto from Coinbase to your OKX wallet read further. We will guide you through the process step by step, so we'll make the process as seamless as possible for you. Log in to your Coinbase account through the web or app.Published on Jun 19, 2025Updated on Jun 26, 20256How can I protect myself from scammers?
Scammers can send a fake SMS which at first glance looks like an SMS from a bank. Or they may send you a fake email, pretending to be from payment services such as Wise or AdvCash. Always check the email address to make sure the domain matches with the service domain. Raise a dispute if the domains don't match. Be cautious of 'partial payment or amount manipulation' scams.Published on Aug 21, 2023Updated on Mar 3, 202612,139Why can't I join or claim rewards from a campaign?
If no further issues are detected, your eligibility may be restored without any further action required from you.Can I still use other features? Yes, this restriction only affects the specific campaign.Published on Jun 10, 2025Updated on Apr 22, 202614,440How can you protect yourself from a phishing attack?
Therefore, for any email that you receive from OKX, please confirm that the email addresses are either noreply@mailer1.okx.com , noreply@mailer2.okx.com which are OKX official sending mailbox addresses, and there may be additional numbers after the email address. Don't search the OKX website through Google or other search engines and log-in without double checking. It's recommended to input manually the official website of OKX: https://www.OKX.com.Published on Aug 17, 2023Updated on Apr 17, 20263,705OKX customer review reward from Sourceforge terms and conditions
OKX and/or SourceForge reserve the right to exclude any participants from this promotion and/or cancel this promotion without notice. OKX and/or SourceForge reserve the right to interpret the terms and conditions of this promotion as it sees fit, and reserve the right to change or modify these terms and conditions at any time Please see the OKX Terms of Service, SourceForge Review Guidelines and Terms of Use for more information.Published on Aug 7, 2023Updated on Oct 8, 202587How to withdraw, trade and stake WLD tokens on OKX wallet?
In From, select the amount of tokens you wish to swap from; In To, select the amount of WLD you wish to swap into. Once it's done, select Swap to proceed. If you have sufficient gas fees, you will be redirected to the order summary page and select Confirm swap after confirming the details.Published on Jul 28, 2023Updated on Feb 12, 2026103Moving funds in Vietnam: Transfer to Exchange and adding from Funding balance
You can move funds between them freely with no fee.Add from Funding balance to OKX Pay Go to the Pay tab. Tap Add funds → From Funding balance. Choose your asset and amount. Confirm. The transfer is typically instant.Transfer from OKX Pay to Funding balance Go to the Pay tab. Tap Transfer to Exchange. Choose your asset and amount. Confirm. The transfer is typically instant.Add funds via on-chain deposit (external wallet) Go to the Pay tab → Add funds → From external wallet.Published on Apr 20, 2026Updated on Apr 20, 2026Why haven’t I received a reply from the blockchain project team?
Public blockchains like Ethereum and Bitcoin operate independently from us. If you contacted their official channels and received no response, it’s likely because these projects do not provide one-on-one support for user transactions. For any issues related to deposits, withdrawals, or transfers made via our platform, please contact our customer support directly — our team will assist you from the exchange side.Published on Oct 17, 2025Updated on Jan 27, 202613What documents are accepted as proof of sources of funds from decentralized finance?
This guide explores the key records typically recognized to demonstrate the origin of funds in the decentralized ecosystem.What are the commonly accepted proof types for the source of funds from decentralized finance?Regular users Statements from an exchange platform. Bank statement showing receipt of funds from exchange. Transaction receipts from decentralized exchanges showing funds swapped or obtained. Note: have to be issued within 3 months.Published on Nov 12, 2024Updated on Feb 9, 202653How do I safeguard my Web3 wallet from fraudsters?
A Web3 wallet serves as the bridge for our participation in the decentralized world. However, fraudsters often use mining, airdrops, and high-profit activities to bait users into clicking on unfamiliar links. This can lead to unauthorized access to wallets, or users may be deceived into providing mnemonic phrases or private keys, resulting in the loss of assets.Published on Dec 13, 2023Updated on Jan 27, 20261,002How do I add funds from portfolio to my Pay balance?
Easily add assets from your portfolio to your Pay balance. If your Pay balance is low, you can top it up anytime from your portfolio. Follow the steps below to complete the process: Go to Simple mode and select Pay from the main menu Select + Add to add funds from portfolio Enter the amount you want to add to your Pay balanceHow do I transfer funds from my Pay balance to portfolio?Published on Feb 11, 2026Updated on Mar 11, 2026