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ALL-IN Campaign terms and conditions
All applicable taxes, costs, and additional expenses associated with the acceptance and use of the prize are the sole responsibility of the Campaign prize recipient. Any and all applicable taxes and all fees and additional expenses, including connection, installation, and/or service costs, related to acceptance and use of the reward are the sole responsibility of the individual reward recipient.Published on Aug 18, 2025Updated on May 29, 20261Why is my deposit not credited even when all information is correct?
When you deposit funds to our platform, if the receiving address, deposit network, and token contract are correct, and there is a record on the blockchain, but the funds haven't arrived, this may be due to the following reasons: There's a delay in syncing the blockchain to the platform: for the token you deposited, there may be a delay in syncing from the blockchain to the platform’s wallet,...Published on Oct 17, 2024Updated on May 29, 20262,056How do I turn on my trade confirmation for your order, "Close all", and Reverse position trades?
Learn how you can turn on the trade confirmation as below: Navigate to the Chart settings menu at the side menu of your trading screen Select Settings to load the menu Select Trade Confirmations under Settings Once the Settings option is loaded up, select Trade confirmations You can turn on the notification alert for your order confirmation, aside from "Close all" and Reverse position Toggle on the trade confirmations of your preference If you're wondering how you can turn on the cool-off period,Published on Nov 28, 2024Updated on May 29, 202612How do I earn USDG?
With USDG, you get zero-fee trading, built-in rewards, and flexible utility—all in one stablecoin.Published on Aug 29, 2025Updated on May 29, 202640How do I use the chart trading layout?
The full view of the trading page It also allows users to toggle the visibility of the position and order panel, utilizing them as needed to maximize chart space for technical analysis. The position and order panel, where all the crucial trading details are displayedHow do I select the chart trading layout?Published on Jan 29, 2024Updated on May 29, 2026126Tradeback voucher FAQ
To utilize your tradeback voucher, you must activate your voucher in the My rewards section. Tradeback vouchers will be applied automatically and used on all eligible trades during the activation period up to the voucher face value or expiry. The tradeback rewards will be distributed to your funding account directly, usually within 15 minutes after every eligible trade.What trades are eligible for tradeback? Tradeback vouchers can cover both manual trades via orderbook and Buy/Sell scenario.Published on May 8, 2026Updated on May 29, 2026How do I level up my trades with Mizar?
Mizar is 100% subscription free, and all tools are available for everyone. That means users pay fees based on their trading volume. Additionally, users share part of their profits when copy-trading other users. Mizar users are part of a STAR system, a tiered system where fees are discounted based on your average 30 days volume or amount of $MZR (Mizar’s utility token) staked.FAQ1. Do I get a free trial on Mizar?Published on Mar 28, 2024Updated on May 29, 20265How do I submit my proof of address (POA)?
Valid bank statements Tax form, tax statement, or tax return Pay stub that contains a residential address Valid rental agreement (the remaining tenure cannot be less than 2 months) Valid utility bills such as water, electricity, gas, home-attached TV or internet bills, or landline telephone bills. Mobile phone statements are not acceptable.Published on Sep 25, 2024Updated on May 29, 20263How do I safeguard my Web3 wallet from fraudsters?
This can be compared to a safe that needs multiple keys to open—only when all keyholders cooperate can it be accessed. Review of Fraudulent Tactics: Tactic 1: Fraudsters share private keys or seed phrases of wallets with assets, claiming they don't have enough TRX for transaction fees and need assistance. Users send TRX as transactions fees into the wallet but discover they can't transfer the wallet assets.Published on Dec 13, 2023Updated on May 29, 20261,040How do I find the Marketcap feature?
By utilizing the Marketcap feature, users can easily monitor market movements, compare assets, and identify potential investment opportunities with just a few clicks.Why do I have to use the Marketcap feature? Stay updated: monitor the overall crypto market performance, including price fluctuations and volume trends. Compare assets: view rankings of cryptocurrencies based on market cap, liquidity, and other key metrics.Published on Feb 27, 2025Updated on May 29, 20266Understanding OKX's Security Fund
Users have no beneficial interest, ownership rights, legal claim, or ability to direct the use of any assets held within the Security Fund.While intended for use in the manner described in this article, OKX retains absolute and sole discretion over the establishment, maintenance, size, composition, and utilization (or non-utilization) of the Security Fund, including, but not limited to: Determining the necessary size of the Security Fund.Published on Mar 25, 2026Updated on May 29, 20264How do I capture dual-pronged arbitrage opportunities with the OKX ETH/BTC Bot?
While the ETH/BTC Bot presents lucrative opportunities, users need to consider certain factors for optimal utilization: Suited for an oscillating upward trend The bot is most effective when the market exhibits an oscillating upward trend, where ETH gains are expected to surpass those of BTC. Adapting to downward oscillations During downward oscillations, when BTC gains surpass ETH, the bot adjusts by using invested BTC to acquire more ETH.Published on Mar 6, 2024Updated on May 29, 202627A beginner's guide to identity verification
The following types of documents can be used to verify your address for identity verification: W-2 form 1099 form 1040 form Bank statement Tax form Pay stub Rental agreement Insurance contract Utility bills Certain government-issued letters Employer's certificate E-wallet statement10. Can I verify my address using a letter or package that was sent to me? No. To verify your address, you must use a supported document as listed in the answer above.11. I don't know how much I plan to deposit.Published on Oct 9, 2025Updated on May 29, 20267What's KYC: What to expect and why it matters?
Enhanced Due Diligence (EDD) If your account is flagged for higher risk (for example, high-volume transactions or politically exposed persons), we may request: Proof of address (utility bill, bank statement) Source of funds or wealth (for example, payslips, business documents) This step ensures transparency and compliance with stricter regulatory requirements4.Published on Jun 24, 2025Updated on May 29, 202666What's the Spot DCA bot and how do I use it?
All information and materials we provide concerning Trading Bots are for informational purposes only and do not constitute financial, trading, or investment advice. Investors should be aware that all investments are inherently risky and may result in the partial or complete loss of the principal amount invested.Published on Oct 3, 2025Updated on Jun 15, 20265