All
FAQ
Announcements
Product documents
World Cup VIP Exclusive Gift Set FAQ
Riding the excitement of the World Cup, OKX is rewarding our VIP users with an exclusive gift set. The gift set contains an OKX limited-edition Mini Soccer ball, football jersey with personalized name and number on the back, among other items.How can I get the World Cup VIP Exclusive Gift Set? A snapshot will be taken on March 25, 2026, at 10:00 (UTC+8). Users who are VIPs at the time of the snapshot will be eligible to receive a World Cup VIP Exclusive gift set.Published on Dec 19, 2025Updated on Apr 21, 2026316What should I do if the other platform didn't receive my withdrawal?
When you withdraw funds from our platform to another platform, the withdrawal goes through three stages: Our platform sends out funds > Block miners confirm > Funds credited to the other platform.Published on Oct 18, 2024Updated on Mar 3, 2026686What should I do if I want to withdraw assets that are not supported on other platforms?
If you used a network not supported by the other platform or withdrew an unsupported crypto, you need to contact the other platform or wallet for assistance. Problem scenario: Before withdrawing cryptos, please confirm that the recipient platform or wallet supports the network and address. For example, some platforms or wallets do not support or are not compatible with the Ton or X-layer networks. Therefore, when withdrawing USDT, you cannot use these two networks, even if the fees are lower.Published on Apr 8, 2025Updated on Feb 3, 202610How do I explore new trading opportunities on OKX?
Head over to the trading screen and select Feed on the trading chart screen Proceed to select Feed option on the trading chart page The Feed allows you to explore news and updates from the X platform that are directly related to the token displayed on the chart Once on the page, you can view the current news updatePublished on Jan 17, 2025Updated on Oct 15, 20253How do I manually set up futures grid trading bot?
By using it, it allows you to: Adjust your grid bot setting, such as the upper and lower range, or the grid quantity, on-the-fly — without having to close and reopen new bots. Better respond to changing market conditions and maintain a consistent investment strategy. This new feature also helps key influencers ensure that any changes they make to their bots are seamlessly replicated across their followers’ bots.What are the changes included with the Edit Parameters feature?Published on Jun 6, 2024Updated on Mar 31, 2026102What's demo trading and how do I use it?
This dual-purpose platform caters to both novice and experienced traders, offering a dynamic space for continuous learning and skill development in the ever-evolving world of cryptocurrency trading.What are the benefits of using demo trading? Risk-free trading: one of the biggest advantages of demo trading is that it allows traders to test their strategies and make mistakes without risking any real money.Published on Dec 12, 2023Updated on Apr 18, 2026994How do I manually set up spot grid trading bots?
By using it, it allows you to: Adjust your grid bot setting, such as the upper and lower range, or the grid quantity, on-the-fly — without having to close and reopen new bots. Better respond to changing market conditions and maintain a consistent investment strategy. This new feature also helps key influencers ensure that any changes they make to their bots are seamlessly replicated across their followers’ bots.What are the changes included with the Edit Parameters feature?Published on Jun 6, 2024Updated on Nov 17, 2025207How to withdraw, trade and stake WLD tokens on OKX wallet?
Get WLD tokens via Worldcoin app Download the World App, which serves as the first wallet app supporting the creation of a World ID. Head to the physical imaging device called the Orb to get the World ID Orb-verified. Orb Operators, a network of independent local businesses, operate most Orbs. The Orb uses multispectral sensors to verify the authenticity and uniqueness of each individual, and issues an Orb-verified World ID.Published on Jul 28, 2023Updated on Feb 12, 2026103How do I turn on and sync multiple charts on a screen?
Traders on our platform currently lack available settings under the multiple charts view. Unlike TradingView, which includes settings such as symbol, interval, crosshair, and time and date range synchronization, the multiple charts on our platform currently operate independently without synchronization. Additionally, order and position lines are not visible under multiple charts and can only be seen on a single chart layout.Published on Aug 9, 2024Updated on Sep 10, 202530How do I register an account on OKX?
Here’s how the platform works: from simple onboarding to powerful trading tools, every step is designed to help you navigate the world of crypto with confidence and ease. We're a global digital asset platform offering a wide range of services, including spot and derivatives trading, a decentralized exchange (DEX), crypto loans, and an NFT marketplace.Published on May 23, 2024Updated on Apr 15, 202627,426How do I register for an OKX account?
Registering for an account on our platform only takes a few minutes and gives you access to the world's most powerful suite of crypto trading tools.Published on Sep 6, 2024Updated on Dec 29, 202540Trading Bot Marketplace FAQ
In conclusion, the Trading Bot Marketplace on our platform is a pivotal feature that caters to a diverse audience, simplifies the trading process, and can enhance the overall user experience. By providing an accessible entry point for beginners and advanced tools for seasoned traders, we continue to innovate in the dynamic world of cryptocurrency trading.Published on Jun 13, 2024Updated on Jan 2, 202652How do I modify TP/SL?
Take Profit (TP) and Stop Loss (SL) are essential tools for traders looking to manage risk and secure profits in the volatile world of cryptocurrency trading. TP allows you to automatically close a trade when the price reaches a certain level of profit, while SL helps minimize losses by closing a trade when the price hits a predetermined level of loss. We provide robust features to set and modify these parameters easily on both our web platform and mobile app. Learn more on our TP/SL here.Published on Jun 13, 2024Updated on Sep 10, 202534How do I set a price alert?
In the fast-paced world of trading, being proactive in monitoring market fluctuations is a cornerstone of successful trading. One effective method to achieve this is by configuring alerts. By setting up alerts, you establish a proactive defense mechanism, ensuring you're promptly notified whenever price action aligns with your price levels of interest. How can I set a price alert? You can set a price alert and be informed when the price reaches the key price points.Published on Apr 30, 2024Updated on Apr 15, 2026261How do I safeguard my Web3 wallet from fraudsters?
A Web3 wallet serves as the bridge for our participation in the decentralized world. However, fraudsters often use mining, airdrops, and high-profit activities to bait users into clicking on unfamiliar links. This can lead to unauthorized access to wallets, or users may be deceived into providing mnemonic phrases or private keys, resulting in the loss of assets.Published on Dec 13, 2023Updated on Jan 27, 20261,001