Common reasons for uninstall or delete failures include insufficient permissions, system protection or self-defense mechanisms, or files or processes being in use.

CeDeFi trades are executed within a self custody wallet and users are responsible for approving transactions to be executed in the self custody wallet with any third party decentralized protocols. OKX is NOT obligated to report CeDeFi trades to the IRS and issue Form 1099-DA. It's solely users' responsibility to keep track of the cost basis of crypto assets within a self custody wallet and report realized gains / losses on income tax returns.

Select didn't receive anything to change different verification method You can choose other alternatives you would like to use to verify Select other alternative authentication methods if your SMS code doesn't arriveOn the web Select call me instead if you can't receive the SMS code Select call me instead if you are unable to receive the code If the above doesn’t help, you can try to self-reset your mobile number from our app according to our guidance If self-reset still doesn't work, submit a request

CeDeFi trading is a new feature on our platform that allows Centralized Exchange users to trade on-chain DEX assets safely and conveniently—without leaving the OKX app—while still retaining full self-custody of their assets. You can buy and sell DEX assets on the OKX app. You'll be required to create a self-custody wallet prior to your first CeDeFi trade to hold your DEX assets. DEX assets trade on a third-party decentralized exchange and haven't been reviewed by us.

Self-service tool For quick access, click the button below: Once you freeze your account, you won't be able to log in or register using the same email/phone/personal identity information.

Go to the Support center Select Join video call appointment under Self-service tools Select join video call appointment Enter the authentication code to join the video call Enter the authenticator code to join the video call Note: the email OTP will be sent to the verified contact email you used during your chat or ticket with customer service.

Self-service tool For quick access, click the button below: Note: your account requires all three 2FA methods to be active at the same time — an authenticator app, a phone number, and an email address. It's not possible to choose which one acts as your primary method, and you won't be able to operate your account if either of your 2FA methods isn't linked.

Self-service tool For quick access, click the button below: Once you freeze your account, you won't be able to log in or register using the same email/phone/personal identity information. However, if you decide to unfreeze the account, you can unfreeze it by completing security authentication (Phone authentication, Email authentication and Authenticator app).

The logs are designed to be self-explanatory and provide context for any actions taken. This comprehensive log can be immensely helpful in diagnosing errors or discrepancies in your alert messages. By analysing the Event History section, you can identify any potential issues, understand their cause, and take action to maintain the efficient operation of your trading strategy.5. What format can I send my trading signal bot alert messages in? Is there a specifications document? Certainly!

Self-service tool For quick access, click the button below:I can log in to my accountApp Open the OKX app and select the Main Menu in the upper left corner. Select Profile and settings > Security > Authenticator app > Change authenticator app. Select user center on main page Follow the on-screen instructions and select Next. Complete the two-factor authentication (2FA) verification. You'll receive an email/SMS confirmation upon changing authenticator app successfully.

Self-service tool For quick access, click the button below:On the app Open the OKX app, and select Menu Open Menu page Select Profile and Settings, go to Security, and select Email under the Authentication methods section Select Change email address Enter your email address in the New email address field Select Send code in both the Verify new email address and Verify current email address fields. We'll send a 6-digit verification code to both your new and current email.

Self-service tool For quick access, click the button below: Once the account is closed, the account will be permanently closed and can't be retrieved. Note: after closing your account, there's a 30-day cooling period.

Self-service tool For quick access, click the button below:On the app Open the OKX app, and go to User Center Open User Center page Select Profile and Settings, go to Security, and select Email under the Authentication methods section Select Change email address Enter your email address in the New email address field Select Send code in both the Verify new email address and Verify current email address fields. We'll send a 6-digit verification code to both your new and current email.

Self-service tool For quick access, click the button below: Once the account is closed, the account will be permanently closed and can't be retrieved. Note: after closing your account, there's a 30-day cooling period.

Self-service tool For quick access, click the button below:I can log in to my accountOn the app Open your OKX app and select Menu Open Menu page Select Profile and settings and go to Security and select Phone under the Authentication methods section Select Change phone number and enter your phone number in the New phone number field Note: it's mandatory to link both your phone number and email during the authentication setup.