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What are untradable assets?
What are untradable assets? Untradable assets are crypto that OKX doesn't support, and can't be traded. To learn more about how to withdraw your untradable assets, see What should I do if I accidentally deposit crypto that OKX does not support? However, to improve our user experience, we support untradable asset withdrawals. Note: There's no collaboration of any kind between OKX and any service provider for untradable assets that OKX hasn't supported.Published on Sep 26, 2023Updated on Apr 6, 20263,930X Layer upgrade and OKT/OKB asset handling FAQ
Any open but unfilled OKT orders will be automatically canceled.Where did my OKT assets go? OKT trading pairs have been delisted, so asset valuation is no longer displayed. If you hold OKT, you can still view it in your account by searching for OKT (make sure the option to hide small assets is disabled). On August 15, 2025, at 10:00 AM (UTC+8), OKT in your account will be automatically converted to OKB according to the exchange rules.Published on Aug 13, 2025Updated on Jan 29, 202628What can help prevent P2P crypto scams and protect my assets?
These scammers could also impersonate celebrities or government officials to lure victims into giving away their crypto assets. According to the Federal Trade Commission, business and government impersonation scams accounted for $133 million in reported crypto losses since 2021. More recently, scammers impersonating Tesla CEO Elon Musk got away with more than $2 million in crypto assets.Published on Sep 2, 2023Updated on Feb 12, 20261,460What should I do if I want to withdraw assets that are not supported on other platforms?
This means that even if the assets have been transferred from the withdrawal side, the receiving platform or wallet may still require a certain number of block confirmations before the assets are credited, resulting in a temporary delay in the crediting of assets. Solution: Once your withdrawal status is marked as "Withdrawing" or "Transferred Out," it means the assets have left the OKX platform.Published on Apr 8, 2025Updated on Feb 3, 202610How do I track my assets when trading in Spot and Futures mode?
While trading in Spot and Futures modes, you can monitor your assets through the Position and Assets tabs on the trading screen. We've seamlessly integrated these options to improve your trading experience. They're crafted to simplify navigation and elevate user satisfaction. Positions and assets are combined in one menuHow do I filter to track my positions and assets? Users will find their positions and assets displayed together under the Positions and Assets menu.Published on Oct 23, 2024Updated on Feb 12, 202619What documents are accepted as proof of sources of funds from decentralized finance?
Authentic documents as proof of the source of funds Airdrop participation Screen capture that shows proof of the airdrop allocation from the Telegram airdrop games. Transaction history from your cryptocurrency wallet(s) showing the airdrop transaction, including the token name, amount received, and timestamp. Screen capture of your Telegram profile that clearly displays your registered details (for example, username and phone number) confirming ownership.Published on Nov 12, 2024Updated on Feb 9, 202653How do I capture dual-pronged arbitrage opportunities with the OKX ETH/BTC Bot?
Stability and reliability The ETH/BTC trading pair boasts a relatively stable exchange rate, substantial total market value for BTC and ETH, high trading volume, and a more secure asset option compared to many other cryptocurrencies.What's the value that Grid Trading provides in an oscillating market? The heart of the ETH/BTC Bot lies in its ability to navigate an oscillating market successfully.Published on Mar 6, 2024Updated on Sep 10, 202527How do I protect my account from Trojan horse takeovers?
Cracked Software and Illegal Downloads Free and unauthorized software activators, game cheats, or pirated media often contain embedded Trojans. These are widely circulated on file-sharing platforms and pose significant security risks to your device. Malicious Websites and Pop-ups Simply visiting a compromised website or clicking on deceptive pop-up ads may trigger an automatic malware download. This is known as a drive-by download.Published on May 30, 2025Updated on Feb 5, 202612What's a futures trading bot and how do you automate trades with it?
Game on!Published on Dec 26, 2023Updated on Oct 29, 202535What is Proof of Reserves (PoR) user snapshot data?
Differences in calculation Asset equity snapshot – Account asset equity = –isolated position margin (margin trading) + margin trading position assets – margin trading position Liability – margin trading UPL Results ETH: Account asset equity = 14 ETH + 1 ETH + (- 0.0042 ETH) = 14.9958 ETH USDT: Account asset equity = 9,000 USDT ETH: Snapshot asset equity = 14 ETH + 10.99 ETH = 24.99 ETH USDT: Snapshot asset equity = 9,000 USDT – 14,069.3 USDT = -5,069.3 USDT Crypto Difference ETH:Asset equity snapshotPublished on Jan 20, 2023Updated on Apr 3, 2026502How do I transfer/deposit crypto with my sub-accounts?
On the web Login to your OKX main account and go to Transfer via one of the following: Profile > Sub-accounts, find the sub-account that you want to transfer funds and select Transfer Assets > My assets, select Transfer > Main and sub-account Assets, select Transfer > Main and sub-account Select the Sub-account you would like to transfer and your preferred crypto in Asset.Published on Jan 14, 2025Updated on Apr 3, 2026Accounting methods and cost basis
Cost basis is the total amount you paid to acquire a digital asset, including transaction fees, in US dollars. OKX uses the fair market value at the time of the transaction to determine this.Cost basis is used to calculate your capital gains or losses.Which methods for identifying digital assets sold does OKX support? OKX offers three methods to determine which assets are sold first: FIFO (First In, First Out): The oldest assets you buy are sold first.Published on Nov 4, 2025Updated on Feb 13, 2026Why is my withdrawal taking longer than usual?
To securely custody user assets, a portion of user assets is stored in cold wallets. We will perform cold-to-hot wallet asset transfers from time to time to manage the inventory. However, if assets in hot wallets are not sufficient to meet user withdrawal demands, an extra step is needed to transfer cold wallet assets to the hot wallet. This may cause delays of up to 24 hours to receive withdrawals. Learn more about hot and cold wallets.Published on Feb 29, 2024Updated on Feb 12, 2026208Crypto Tax Reporting
Effective Date and Timeline Form 1099-DA (new form for digital assets) for transactions starting January 1, 2025 Digital asset brokers are required to report gross proceeds from digital asset disposition on Form 1099-DA for users who have reportable transaction starting January 1, 2025. Gross proceeds from digital asset disposition refer to the total amount received from selling or exchanging cryptocurrency.Published on Sep 24, 2025Updated on Feb 13, 20262What should I do if I mistakenly withdraw crypto via the wrong network?
After you complete the above steps, you can continue withdrawing assets via the correct network on our platform.Published on Jan 21, 2025Updated on Apr 3, 2026