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How do I use the chart trading layout?
Tap Trade and select the trading style 2. Tap the three dots > Settings > Interface 3. You can choose different styles for displaying chart positions (Top, Bottom or None)How do I unhide the candles chart? 1. Open OKX App, go to the trading page and select the trading style 2. Tap More > Settings > Interface 3. On Chart position, select Top 4. Go back to the trading page, pull down the page with a larger swipe, then the candles chart will reappearPublished on Jan 29, 2024Updated on Apr 22, 2026126How do I change the chart type?
We provide you with a variety of options to select the chart type that best aligns with your trading style, ensuring a personalized trading experience. For example, by simply choosing TradingView when you're trading on our platform, you gain access to an extensive array of chart types and advanced tools. This integration significantly boosts your analytical abilities, empowering you to make smarter, well-informed trading decisions.Published on Nov 5, 2024Updated on Sep 10, 202513How do I navigate to and customize notification settings?
In this section, you'll be able to view and update the settings of your app accordingly, from the language up till the market indicators style. Proceed to select Preferences and select Notifications from the option Select Notifications from the options under the Preferences topic Explore the list of topics for notification settings and set them according to your preference Here you can: Enable/disable system notifications (such as login reminders, order updates, or security alerts).Published on Oct 8, 2025Updated on Nov 6, 202517How do I turn on the quick order feature?
There are two types of Quick Order options available to cater to different trading styles and preferences: the Floating window and the Plus button. The Floating window provides a customizable interface that can be moved around your screen, allowing you to place orders without disrupting your main workspace. This option is ideal for those who prefer flexibility and want quick access to trading functions while keeping their focus on market charts and other important data.Published on Oct 23, 2024Updated on Sep 10, 202516How do I set up indicators on the chart?
Canvas — controls the chart's visual style. Adjust the background color, grid lines, session break lines, scale text size, navigation button visibility, and chart margins (top, bottom, and right). Note: if Show price has disappeared from your right-click menu, go to Scales and lines > Scale modes (A and L) and change the setting from Never display back to Visible on mouse over or Display always. To save your settings across sessions, select Template > Save as at the bottom of the panel.Published on Nov 30, 2024Updated on Apr 20, 202615World Cup VIP Exclusive Gift Set FAQ
Once you've completed registration, your shipment will not be affected.Can I choose the contents or style of the gift box? No. Gift boxes are distributed on a randomized basis, selecting specific items or styles isn't supported.Can corporate accounts participate? Yes.Published on Dec 19, 2025Updated on Apr 21, 2026317How do I fix common issues with DEX trading wallet passkeys?
If your device doesn't support passkeys, you have two options: Switch to a supported device (iOS 17+ or Android 14+ with Google Services enabled). Use wallet release to transfer control of your wallet and manage assets independently.9. After resetting my passkey, will I need to wait before using CeDeFi again? No. Once reset is successful, you can use all CeDeFi trading functions immediately.10. Is the email used for resetting tied to my cloud account?Published on Nov 4, 2025Updated on Nov 17, 20251How can I do spot trading with the Jupyter Notebook?
acctLv == "2": 14 print("Single-currency margin mode") 15 elif acctLv == "3": 16 print("Multi-currency margin mode") 17 elif acctLv == "4": 18 print("Portfolio margin mode")10.Published on Sep 29, 2023Updated on Sep 10, 2025553Why is my accessible balance lower than my funds unavailable for withdrawal?
He receives 20 ETH at 17:10 UTC. USD value (Crypto asset) Accessible balance 60,000 (~20 ETH) Unavailable for withdrawal 60,000 (~1 BTC) (Protected value) 0 (Locked value) 60,000 (~1 BTC) Available for withdrawal 0 Stage 4: the price of ETH drops to 1,000 USDC at 17:12 UTC. The new value of 20 ETH is reflected in their accessible balance. However, the snapshot of the value of the initial 1 BTC deposit remains under his funds under the unavailable for withdrawal portion.Published on May 13, 2024Updated on Apr 3, 2026352Tax Center General FAQ
Form 1099-DA: Available by February 17, 2026.Published on Nov 25, 2024Updated on Feb 13, 202615Crypto Tax Reporting
Form W-9 and form W-8 collection starting tax year 2026 Starting calendar year 2026, OKX is required to collect form W-9 and form W-8 from OKX US users on the U.S. exchange platform. Form W-9 is collected from OKX US users who are considered U.S. Persons. Form W-8 is collected from OKX US users who are considered Non U.S. Persons. These forms are collected to ensure proper and correct reporting of users' information and reportable transactions to the IRS.Published on Sep 24, 2025Updated on Feb 13, 20262How do I buy crypto and earn rewards?
Starting late: if you wait until February 17 to make your first buy, you won't have enough days left to finish the 5-day streak before the campaign ends on February 20. Failed payments: if a payment is canceled or reversed, that day’s progress will be removed. If this happens after you get your reward, the reward may be taken back. Opting in late: if you don't opt in to the campaign by February 16, you'll not be eligible for any of the rewards.When will I get my BTC?Published on Dec 29, 2025Updated on Jan 29, 20263Pay Passkey FAQ
Recommended: iOS 16+ and Android 9+. Android devices must be able to log into Google services.2. How do Pay Passkeys differ from exchange Passkeys? They're two completely independent Passkey systems. You may have an exchange Passkey for exchange logging in and trading, but a separate Pay Passkey must be created for their Pay account. The Pay Passkey is used solely for signing transactions in Pay mode.3. How does Pay Passkey synchronize across devices?Published on Feb 11, 2026Updated on Mar 11, 2026How do I close my account? (web)
Close account after your reconfirmation 9. Get SMS/email and Authentication code and Continue to close the account Note: it's required to bind with an authentication app in your account before closing itWhy can't I close my account?I still have a balance in my account Remember to withdraw your remaining balance before you proceed to close your account.What if I have a small balance I can't clear?Published on Aug 22, 2023Updated on Apr 24, 2026459Trading Signal Bot FAQs
We're here to assist you in resolving any persistent concerns.9. Where do I find my signalToken? Select your signal Details Open your signal details Find your signalToken in the alert messages10. Are orders below the minimum order size automatically rejected by the Signal Bot? Yes, if an order falls below the minimum order size, it'll be rejected.Published on Oct 9, 2023Updated on Apr 24, 2026136