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How long does it take for a deposit to be completed?
The deposit completion time depends on the confirmation speed of network miners and the required number of confirmations by the receiving platform. The main influencing factors are as follows:Network miner confirmation speed Each deposit needs to be confirmed by miners on the blockchain network. The confirmation speed is influenced by network congestion and the transaction fee amount. Higher fees...Published on Oct 17, 2024Updated on Jan 1, 2026420How long does it take to complete my identity verification?
OKX verifies your identity to keep both your account and the exchange safe. Here's what you can expect for identity verification: Once you have uploaded your documents, your processing takes about 30 seconds. If further review is needed, it can take up to 24 hours. Note: Valid and accurate documents will ensure the smoothness of your document review process. Find out what documents you need here....Published on Sep 4, 2024Updated on Nov 17, 202510How do I automate grid trading strategies on futures grid trading bot?
The futures grid trading bot has three modes: long, short and neutral. With long selected, the bot will only open and close long positions. With short selected, it only opens and closes short positions. With neutral selected, the bot will open or close shorts above the market price and open or close longs below the market price. A critical difference between the spot grid automated strategy and the futures trading bot is the ability to trade with leverage.Published on Jun 13, 2024Updated on Sep 10, 202531What's a futures trading bot and how do you automate trades with it?
The futures grid trading bot has three modes: long, short and neutral. With long direction, the bot will only open and close long positions. With short being selected, it only opens and closes short positions. With neutral selection, the bot will open or close shorts above the market price and open or close longs below the market price. A critical difference between the spot grid automated strategy and the futures trading bot is the ability to trade with leverage.Published on Dec 26, 2023Updated on Oct 29, 202535How do I update my login password?
Self-service tool For quick access, click the button below:On the appI remember my login password Open your OKX app and select Menu Open Menu page Select Profile and settings, find Security, and select Login password under the Authentication methods section Fill in the information below and confirm: Current login password New login password 8-32 characters long 1 lowercase character 1 uppercase character 1 number 1 symbol Complete the Security authentication (such as Phone / Email authenticationPublished on Aug 22, 2023Updated on Oct 15, 202529How do I add OKX widget on my phone?
Options may vary depending on the widget type Select the trading pair that you want to feature Select Done after the edits If you want to remove a lock screen widget, you can long-press the lock screen > Customise > Find the lock screen widget you want to remove > Tap the delete icon on the widget > Done.Published on Aug 15, 2023Updated on Apr 18, 20265,924How do I manually set up futures grid trading bot?
To enter your own futures grid parameters, simply select Long, Short or Neutral. The description of the parameters are as below: Long: this strategy involves buying futures contracts with the expectation that the price of the underlying asset will increase. Traders using a long grid strategy profit from rising prices. Short: this strategy involves selling futures contracts with the expectation that the price of the underlying asset will decrease.Published on Jun 6, 2024Updated on Mar 31, 2026102Trading Signal Bot FAQs
How long does it take for assets to reach my trading account after a signal bot ends? Once the settlement period is over, your assets will be credited to your trading account.Published on Oct 9, 2023Updated on Apr 18, 2026136How do I capture dual-pronged arbitrage opportunities with the OKX ETH/BTC Bot?
Flexible for long-term bulls It accommodates individuals with a bullish outlook on either BTC or ETH in the long run, providing flexibility in investment strategies. Combination of coin rise and exchange rate oscillation profit By strategically combining the rise of individual coins with the oscillation profit from exchange rate fluctuations, the bot maximizes returns, especially during market fluctuations.Published on Mar 6, 2024Updated on Sep 10, 202527How do I add funds from portfolio to my Pay balance?
Only X Layer is supported currently via this functionality.How long will it take for my assets to appear in my Pay balance? It typically takes a few seconds for transfer to be processed. We'll send an email and push notification once it's completed.Can I cancel the transaction after submitting it? No, users aren't allowed to cancel after submission. Users can transfer their balance from pay balance back to exchange if required. If you want to learn more about Pay, visit here.Published on Feb 11, 2026Updated on Mar 11, 2026How do I turn on my trade confirmation for your order, "Close all", and Reverse position trades?
By offering this safeguard, trade confirmations help promote disciplined and thoughtful trading habits, ultimately contributing to better long-term outcomes.Published on Nov 28, 2024Updated on Sep 10, 202512How do I complete the required tasks shown in the app?
You can upload multiple files if needed, as long as they are clear, readable, and within size limits. If there's an additional comment box, you may include any extra context that might help with the review. After submission Once you've completed all fields and uploads, our team will review your submission. If you have further questions or need help uploading your documents, feel free to contact us via our chatbot on our Support Center.Published on Jul 3, 2025Updated on Jul 10, 202537What's Futures DCA bot and how do I maximize my efficiency with automated crypto trading through it?
The DCA bot will then begin functioning with pre-set parameters Insert the amount of your preference before confirming with the set-up Customizing the Futures DCA (Martingale) bot parameters manually: if you want to customize your own parameters, select Manual and then select Long or Short.Published on Apr 3, 2024Updated on Jan 28, 202681How to stake and redeem ETH with EigenLayer?
You can check your order details to see how long it'll take for your crypto to land back in your portfolio.Published on Jul 14, 2025Updated on Nov 17, 20252How do I earn USDG?
As long as your USDG balance is in your account, it will automatically generate yield. OKX Pay are expected to be automatically distributed every Monday, while OKX exchange earnings are settled and automatically distributed every Wednesday. With USDG, you get zero-fee trading, built-in rewards, and flexible utility—all in one stablecoin.Published on Aug 29, 2025Updated on Apr 16, 202635