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Tax Center General FAQ
What is Form 1099-DA? Form 1099-DA is a new IRS tax form for digital asset brokers. Starting with the 2025 tax year, OKX is required to issue this form to report sales, trades, or exchanges of digital assets to both you and the IRS.What transactions trigger a Form 1099-DA? You will receive a 1099-DA if you engage in any of the following taxable events: Crypto to Fiat: Selling crypto (like...Published on Nov 25, 2024Updated on May 29, 202615General X Drops Campaign Terms and Conditions
Platform Rules and General Terms Acceptance of Terms: By participating in this Campaign, users agree to these Terms and Conditions, Product terms and conditions (X Drops Club Terms and Conditions), as well as the OKX Terms of Service and Policy for the entity with which they onboarded as a customer. Sub-Accounts: Participation is restricted to the main account only.Published on Feb 12, 2026Updated on May 29, 2026How do I deposit USD with a debit card?
This code is generated by the issuing bank and is part of the 3-D secure authentication process, which helps to keep your card secure. You can enter the code you received from your bank to complete the transaction.7. My card transaction was declined, but I still see money deducted. When will I get my refund? For declined transactions, your bank may place a temporary hold on the amount when the payment attempt is made.Published on Mar 2, 2026Updated on May 29, 20261What's KYC: What to expect and why it matters?
Customer Due Diligence (CDD) Share basic background details such as: Your occupation Your source of income How you plan to use the platform (for example, trading, staking, holding) These details help us tailor services and spot abnormal behavior3.Published on Jun 24, 2025Updated on May 29, 202666How do I buy crypto with debit cards?
This code is generated by the issuing bank and is part of the 3-D secure authentication process, which helps to keep your card secure. You can enter the code you received from your bank to complete the transaction.7. My card transaction was declined, but I still see money deducted. When will I get my refund? For declined transactions, your bank may place a temporary hold on the amount when the payment attempt is made.Published on Sep 13, 2024Updated on Jun 3, 20267How do I know if anti-money laundering (AML) program questionnaire is needed for my verification?
It's a critical part of our commitment to responsible business practices and the protection of our platform’s ecosystem. How do I submit the anti-money laundering (AML) program questionnaire? Select Yes under the Additional info part on the Basic company info page Select Take questionnaire.Published on Dec 12, 2024Updated on May 29, 202681How do I make a deposit? (web)
Some crypto (for example, XRP) generates a tag/memo which is usually a string of numbers. You need to enter both the deposit address and tag/memo when you're depositing. Otherwise, you'll lose your assets. Click here to learn more about how to deposit crypto with a tag/memo.What can I do if other platforms request my name on OKX? As part of regulatory requirements, some platforms may request verification of name before making the transaction to our platform.Published on Aug 13, 2023Updated on May 29, 20268,212How do I submit my proof of address (POA)?
Valid bank statements Tax form, tax statement, or tax return Pay stub that contains a residential address Valid rental agreement (the remaining tenure cannot be less than 2 months) Valid utility bills such as water, electricity, gas, home-attached TV or internet bills, or landline telephone bills. Mobile phone statements are not acceptable.Published on Sep 25, 2024Updated on May 29, 20263Spot grid bot FAQ
If the orders in the order group aren't part of the initialization orders, you can refer to the actual calculation here.7. Why can’t I withdraw all of my Grid Profits? Grid Profits is part of your Total PnL and serves as a visual metric. However, not all of these profits are available for withdrawal.Published on Aug 28, 2025Updated on May 29, 202622How do total Profit and Loss (PnL) and Grid profits work for Spot Grid?
This'll help illustrate how fees are handled and how grid profits are estimated. Note: Fee deduction currency depends on transaction type For buy transactions: if you're buying BTC, so the fee is deducted in BTC. For sell transactions: if you're selling BTC for USDT, so the fee is deducted in USDT. Resulting buy and sell amounts differ slightly Because the buy fee is charged in BTC, the amount of BTC you end up holding after a buy is slightly lower than what’s shown as the gross amount.Published on Jun 20, 2025Updated on May 29, 202660Pay Passkey FAQ
Learn more about other parts of Pay here.Published on Feb 11, 2026Updated on May 29, 2026How do I level up my trades with Mizar?
How do I connect OKX to Mizar? Learn more on how you can create your OKX API key and how to connect it to the Mizar bot by reading about it here.Published on Mar 28, 2024Updated on May 29, 20265Convert FAQ
Alternatively, the Buy crypto feature can be used to manage your portfolio as part of the broader process.Published on Sep 5, 2024Updated on May 29, 2026912A beginner's guide to identity verification
The following types of documents can be used to verify your address for identity verification: W-2 form 1099 form 1040 form Bank statement Tax form Pay stub Rental agreement Insurance contract Utility bills Certain government-issued letters Employer's certificate E-wallet statement10. Can I verify my address using a letter or package that was sent to me? No. To verify your address, you must use a supported document as listed in the answer above.11. I don't know how much I plan to deposit.Published on Oct 9, 2025Updated on May 29, 20266How do total Profit and Loss (PnL) and Grid profits work for Spot Grid?
Rounding and fee-generated remaining BTC After selling BTC/USDT, the remaining BTC in the grid strategy (0.00000000778 BTC) can be ignored. This is because: Buy and sell fees are charged in different currencies. Exchange trading rules may prevent selling such a small amount (as it is below the minimum tradable amount). This remaining BTC will stay in the grid strategy until it stops, at which point it will be returned to your wallet. 3. How is grid profit estimated in this case?Published on Jun 20, 2025Updated on May 29, 2026