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How do I set up a recurring buy plan?
You can set up a daily, weekly, every 2 weeks, or monthly plan for purchases by following these steps.How do I create a recurring buy plan?Published on Jan 23, 2025Updated on Dec 31, 202550How do I buy crypto with debit cards?
You can enter the code you received from your bank to complete the transaction.7. My card transaction was declined, but I still see money deducted. When will I get my refund? For declined transactions, your bank may place a temporary hold on the amount when the payment attempt is made. These funds are usually released automatically within a few days, depending on your bank’s processing time.Published on Sep 13, 2024Updated on Feb 19, 20267How do I deposit USD with a debit card?
If the hold hasn’t been released after a week, we recommend reaching out to your bank for further assistance.Published on Mar 2, 2026Updated on Mar 2, 20261How do I buy crypto with Apple Pay?
These funds are usually released automatically within a few days, depending on your bank’s processing time. If the hold hasn’t been released after a week, we recommend reaching out to your bank for further assistance.Published on Jul 22, 2025Updated on Dec 3, 20251How do I buy crypto with Google Pay?
These funds are usually released automatically within a few days, depending on your bank’s processing time. If the hold hasn’t been released after a week, we recommend reaching out to your bank for further assistance. If you want to find out how you can buy crypto with Apple Pay, visit here.Published on Jul 22, 2025Updated on Jan 30, 20264How do I enable allowlist? (web)
For example, if you make a transaction at 7:00 am UTC July 4, 2024, the verification period will be extended to 7:00 am UTC August 3, 2024.How does this impact my existing verified addresses? All existing verified addresses in our withdrawal address book will be placed on a 30-day verification period now.Published on Aug 14, 2023Updated on Apr 22, 2026417How do I enable allowlist? (app)
If a withdrawal is made, the expiry date will be extended to 30 days after the latest withdrawal date. For example, if you make a transaction at 7:00 am UTC July 4, 2024, the verification period will be extended to 7:00 am UTC August 3, 2024. Permanent: The allowlist is initially valid for 30 days. You can manually change it to permanent by clicking 30 days > Permanent. Withdrawals to a permanent no-verification address will skip verification every time.Published on Aug 14, 2023Updated on Apr 17, 20261,914Trading Fee Rules FAQ
On Performance stats, you can view profit/loss data for the past 7 days, 30 days, and 90 days. Select All to expand all trading data. You can view the total profit/loss, total loss, and trading fees since November 1, 2022.8. How do I check the fees for my historical orders? You can find the fees for your historical orders on the web in the following sections: From Trading page > Order history Go to our trading page and select Order history. You will see the amount of the fee applied.Published on Mar 22, 2024Updated on Apr 15, 20261,081How do I use recurring buy trading bot?
For weekly or monthly options, select the specific day of the week or month for your purchase. Select the frequency, purchase time, and purchase amount based on your preference To add more, select the Buy [crypto] option and select from the menu Select Buy [crypto] to add Select your preferred crypto from the menu You can set percentages of the total buy for different currencies. For example, with a 100 USDT monthly buy, you can allocate 50% to BTC, 30% to ETH, and 20% to OKB.Published on Aug 30, 2024Updated on Jan 28, 2026587Crypto gift FAQ
Gifts are valid for 7 days. If not redeemed within 7 days, the gifts will be returned to the sender's account. Note: Starting from 04 October 2024, at 16:00 (UTC+8), the gifts will be valid for only 2 days. If not redeemed within this timeframe, they will be returned to the sender's account. When sending a gift, the value of the gifts can't exceed 10,000U within 24 hours.Published on Sep 26, 2024Updated on Apr 21, 20261,101Address type upgrade FAQ
Entry 2: (Universal) Address A is verified until next week. Entry 3: (EVM) Address A is permanently verified. In this case, when the entries are merged, the upgraded address will adopt the permanently verified status. This means users can withdraw to this address without needing the two-factor authentication (2FA) permanently.Can I still edit the verification status and name of my addresses after the address type upgrade? Yes, you can edit your addresses at any time.Published on Aug 26, 2025Updated on Dec 30, 2025859What is the New User Full Rebate Program?
Reward Distribution Rewards are distributed daily over 7 days following completion of the First Qualifying Trade. Each day's reward is dispatched at the scheduled daily dispatch time (based on local time or SGT, as configured). Rewards are distributed in equal installments unless otherwise specified herein. Rounding adjustments may be applied on the final day to account for fractional amounts.Published on Mar 16, 2026Updated on Apr 22, 20261How can I do spot trading with the Jupyter Notebook?
15.1 For the last 7 days For more information on how to access the order history for the last 7 days, please read our dedicated guide. 1 result = tradeAPI.get_orders_history( 2 instType="SPOT" 3 ) 4 print(result)15.2 For the last 3 months For more information on how to access the order history for the last 3 months, please read our dedicated guide. 1 result = tradeAPI.get_orders_history_archive( 2 instType="SPOT" 3 ) 4 print(result)16.Published on Sep 29, 2023Updated on Sep 10, 20255528M $SPACE Drops Campaign Terms and Conditions
Campaign Overview and Period The "8M $SPACE Drops Campaign" (the "Campaign") begins on January 26, 2026, 7 AM PST (the "Start Date") and ends on January 30, 2026, 7 AM PST (the "Campaign Period"). The Campaign allows eligible users to join and earn rewards in the form of specific tokens (the "Reward Token") based on their eligible crypto asset holdings.2.Published on Jan 27, 2026Updated on Jan 27, 2026US USDG Deposit Match Campaign Terms and Conditions
Days will only count toward the total if the user’s AUM remains above the qualifying tier. AUM will be calculated based on the highest balance recorded in the user’s account for each day, determined by hourly checks throughout the 24-hour period. Example: A user maintains $1,000 USDG AUM for 45 days, drops to $800 USDG for 10 days, and then returns to $1,000 USDG. Only the 45 + subsequent days count.Published on Oct 10, 2025Updated on Nov 17, 20257