Previously, this issue could cause the OKX App to crash in order to protect your assets. While this ensured security, it did cause some inconvenience for users. Currently, OKX has implemented technical optimizations: if an abnormal mobile environment is detected, you will only receive a security alert instead of the app crashing.

These entities are involved in many kinds of industries, such as manufacturing, pharmaceuticals, real estate, and construction. To verify as a privately owned operating company, please follow the steps below and submit the required documents and information. Who are the key people for a privately owned company?

If your device is infected by a Trojan horse, you may notice: Slower performance, system crashes, or unexpected popups. Unknown apps or programs installed. High network activity even when idle. Antivirus protection is disabled without your action. Random restarts or other suspicious activity.If your account is being taken over, signs include: Logins from unknown devices or locations. Being locked out of your own account. Changes to your recovery email or phone number.

This may include a prohibition against dealing or transacting with entities, individuals, or wallet addresses in a certain country, in a certain industry, or specific people.To confirm that OKX is operating within the parameters of the various sanctions programs of the jurisdictions within which it operates, we need to collect sufficient information to be sure that we are not doing business with a sanctioned individual, entity, country or wallet address.

Provide identifying information Provide identifying information for the NPO, such as your institution’s legal full name, registration address, principal place of business, institution type, an industry, amongst other pertinent and verifiable data. Provide identification documentation Provide valid proof of identity (PoI) and proof of address (PoA) documents that verify the existence and establishment of the NPO, as well as the identity of each key person involved.

Certificate (or equivalent official document, such as a business license) Articles of Association Registration of Directors Registration of Shareholders or Beneficial Ownership Chart (must be signed and dated within the past 12 months) Proof of Business Address (if different from the registered address) Provide identifying information Provide identifying information for the family office, such as your institution’s legal full name, registration address, principal place of business, institution type, and industry

Provide identifying information Provide identifying information for the publicly traded company, such as your institution’s legal full name, registration number, incorporation date, registration address, principal place of business, institution type, and industry, amongst other pertinent and verifiable data.

Provide identifying information Provide identifying information for the privately owned financial institution, such as your institution’s legal full name, registration address, principal place of business, institution type, and industry, among other pertinent and verifiable data.

When users encounter scams in the cryptocurrency industry, they should consider taking the following steps: Save conversation records: immediately download and save the chat logs with the (suspected) scammer as a TXT file. These records may become crucial parts of subsequent investigations and evidence. Relevant platforms may include WhatsApp, Telegram, Wechat, Line, Facebook, Instagram and etc.

Provide identifying information Provide identifying information for the government-owned enterprise, such as your institution’s legal full name, registration address, registration number, date of incorporation, principal place of business (if different from the registered address), institution type, and industry, amongst other pertinent and verifiable data.

Provide identifying information Provide identifying information for the government-owned enterprise, such as your institution’s legal full name, registration address, registration number, date of incorporation, principal place of business (if different from the registered address), institution type, and industry, amongst other pertinent and verifiable data.

This review process depends on a large variety of factors, based on protecting our users against industry bad actors. OKX understands these processes can be frustrating, but it is necessary to protect our user's assets.

The digital currency industry has revolutionized finance, but it also faces security risks such as hacks, scams, and fraud. While blockchain networks enhance security through decentralization, they're not entirely immune to evolving threats from bad actors. One lesser-known attack is the dusting attack, which can compromise user privacy without immediate detection.

Please follow the project team's official announcement, or retry deposit/withdrawal on our platform.Specific cryptocurrency is delisted We're committed to safeguarding users' interests and maintaining the longevity of the industry. As such, we will regularly conduct thorough audits on project teams, operations, token transactions, and technology. Any tokens/crypto that fail to meet our standards will be delisted, and deposits will be disabled. If I encounter this situation, what should I do?