If needed, reinstall the app from here.Device compatibility If your device (such as Huawei) encounters errors during facial recognition process, it may be due to a device compatibility issue. You can try restarting your phone and then retrying the facial recognition process. Important notes before updating or reinstalling: If you have created a Web3 wallet, back up your wallet first. Learn more here about how to back your seed phrase or private key.

For more details on facial recognition failures, please refer to What should I do if facial recognition fails? Note: please follow here to reset Two-factor authentication (2FA)Device verification Your new device will receive a verification code.

If you're unable to pass facial recognition, please refer to: What should I do if facial recognition fails? Two-factor authentication can't be turned off. If you have further questions, please check the following relevant articles: I haven't received the SMS code How do I change my login password?

Here’s what to expect: Faster processing times through automation and AI-driven verification Stronger security with encrypted storage and facial recognition tools Privacy-centric updates that minimize unnecessary data exposure Broader support for global ID types and regional verification options As regulations evolve, so will KYC—and we’re committed to keeping your experience seamless and secure.

You may be asked to complete facial verification using your mobile device Once verified, you'll be prompted to add a new passkey and follow the on-screen instructions Select Reset to reset your passkeyRemove passkey You can remove a passkey only if you have more than one set up. If your account already has 10 passkeys, you'll need to remove one before adding a new one.

and you'll be prompted to download the OKX app to proceed Select authentication method unavailable to reset your authentication Note: If you just wish to turn it off, find the Phone authentication / Authenticator app in the Security center, and select Turn off You may need to provide your ID document and complete facial recognition for verification purposesI can't log in to my accountOn the app If you enable two-factor authentication and login into your account as usual, the system will trigger two-factor

In essence, Runbot's platform is designed to simplify and amplify the trading experience, making it accessible and profitable for traders of all levels. How to connect Runbot and OKX? Don’t worry, it’s very easy and it should only take you a few minutes! To receive your Strategy Alerts directly on OKX and automate your trading, go to https://app.runbot.io/Bot/. Click "+ Create new Free webhook".

Pay is a dual-custody wallet that enables password-free and facial-recognition payments. This wallet keeps you in control by requiring your approval for every transaction, adding an extra layer of security. It also allows you to seamlessly send and receive USDG, USDC, and USDT across the X Layer network. Sending via X Layer incurs no additional fee.

The essence of the futures grid is "volatility arbitrage", so the strategy is suitable when the market is sideways or volatile with the price continuously fluctuating within a range. Meanwhile, the futures grid strategy can be directional, in which: Long Futures Grid: The bot will enter long positions upon creation at market price, and take profits by closing long positions when the price rises. It works the best in volatile markets with a bullish outlook.

If you remove a passkey without using another passkey to verify (e.g. using 2FA or facial verification instead), the 24-hour restriction will apply. Note: You must complete full security verification, including email verification and Face ID. If you change phones or switch your Apple ID, your existing passkey may stop working and require a reset.

Use cases of Spot Grid trading The essence of spot grid trading strategy is to profit by "buying low, selling high", and this strategy performs the best in a oscillating bullish market. However, in bearish market using Spot Grid trading might results in losses. 3. How do I set up a spot grid trading bot? 3.1.

In essence, maxLag signifies the maximum duration you allow between sending a signal via TradingView (as reflected by the "timestamp" field in your alert) and the moment it's effectively received and processed by OKX. Maxlag in your alert message To address this situation, consider adjusting the maxLag value in your alert messages to a higher threshold. This extended limit should accommodate any potential delays more effectively.