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How do I identify OKX official accounts?
You can refer to the How do I verify OKX accounts section to learn more about how to verify the link.DingTalk Go to the DingTalk page, copy the page link. Go to our channel verification to verify the page link. You can refer to the How do I verify OKX accounts section to learn more about how to verify the link.Tiktok Go to the Tiktok page, select the profile. Copy the link.Published on Aug 11, 2023Updated on Jan 26, 2026FAQ5,348Which types of institutions are supported by OKX?
Privately owned financial Institution Privately owned company Fund Family office (private investment vehicle) Non-profit organization Trust Government-owned enterprise Publicly traded company If you're wondering about your type of institution, learn more about it here.Published on Jan 29, 2025Updated on Sep 27, 2025FAQ37How to avoid deposit of unsupported tokens?
Consult customer support If you have any questions about the supported status of a particular token, contact our customer support for accurate information and guidance. Stay updated As the crypto asset market evolves, new tokens may be added or removed. Check our announcements regularly to stay informed about the latest supported tokens. Note: By following these steps, you can effectively avoid depositing unsupported tokens, ensuring the security of your assets.Published on Oct 16, 2024Updated on Feb 12, 2026FAQ364Beneficial Ownership FAQ
Learn more about the types of institutions that are supported by us here.Published on Oct 10, 2024Updated on Dec 1, 2025FAQ6OKX Beginner's Guide
(web) Learn more about Travel Rule: How do I unlock my deposit when the Travel Rule additional verification is required? Travel Rule FAQStep 4: Start trading You may start with Spot Trading to buy and sell your crypto effortlessly. Open your OKX app, select Trade > Spot Tap twice on Trade option and select Spot Select Menu > Learn center to learn how to trade using Spot trading Watch the trading tutorial in Learn Center by selecting the top-right menu Learn more about Spot trading here.Published on Nov 10, 2025Updated on Jan 27, 2026FAQ1How do I know if anti-money laundering (AML) program questionnaire is needed for my verification?
If you're unsure about it, please contact our verification team at verification@okx.com for clarification. What's the anti-money laundering (AML) program questionnaire? The anti-money laundering (AML) program questionnaire is a comprehensive form that asks for detailed information about your institution's compliance practices. The goal is to gather information that helps us assess any potential risks. Why is the anti-money laundering (AML) program questionnaire collected?Published on Dec 12, 2024Updated on Oct 15, 2025FAQ76How do I determine my company type and understand which documents I need to prepare?
Learn more about the types of institutions that are supported by us here.Published on Oct 13, 2023Updated on Feb 12, 2026FAQ129Get started with Orbit livestream
Fill in information about your livestream. Mandatory fields include a thumbnail, a title and at least one content tag for. Thambnails are best viewed in 16:9 ratio. Fill in information about your livestream, including the mandatory fields. If you wish to record your livestream, toggle on Record livestream. Set your privacy to Public if you want your recording to be viewable to all Orbit users. Set it to Private if you want it to only be viewable to users with a link.Published on Jan 5, 2026Updated on Jan 29, 2026Product documentationIceberg strategy FAQs
Introduction to Trading bot Mode to learn about other trading botsPublished on Aug 4, 2023Updated on Dec 30, 2025FAQ15How do I explore new tokens?
Turn on push notifications to stay informed about the exciting new token listings by heading to the Menu > User Center > Notifications. This way, you'll receive real-time updates directly on your device, ensuring you never miss important announcements or opportunities in the ever-evolving cryptocurrency market. Staying connected will help you make timely decisions and stay ahead of the curve!Published on Aug 9, 2024Updated on Nov 17, 2025FAQHow do I discover new tokens?
Turn on push notifications to stay informed about the exciting new token listings by heading to the Menu > User Center > Notifications. This way, you'll receive real-time updates directly on your device, ensuring you never miss important announcements or opportunities in the ever-evolving cryptocurrency market. Staying connected will help you make timely decisions and stay ahead of the curve!Published on Aug 9, 2024Updated on Sep 10, 2025FAQ55Why is there a minimum amount to deposit BTC?
Also, we have a specific rule about minimum deposit amount and the solutions. Reasons: Operational Efficiency: setting a minimum deposit amount reduces the volume of small transactions that can burden the exchange's systems. Smaller transactions may require more resources for processing, affecting overall efficiency. Risk Mitigation: minimum deposit thresholds help mitigate risks associated with fraud and abuse.Published on Oct 15, 2024Updated on Sep 3, 2025FAQ15What's Satoshi test and how do I complete it?
For more information about Satoshi test, visit here.Published on May 28, 2024Updated on Feb 17, 2026FAQ57Travel Rule FAQ
Read through the frequently asked questions to know better about what Travel Rule is in OKX.The purpose of the Travel Rule implementation at OKX The Travel Rule is an international standard established to combat money laundering and terrorist financing within virtual assets. It requires virtual asset service providers (VASPs) like OKX to disclose specific customer data for crypto asset transactions of more than a certain amount.Published on Jul 20, 2023Updated on Feb 5, 2026FAQ796How to transfer crypto from Bitvavo to OKX?
Travel Rule Compliance:OKX may also request Travel Rule information upon receipt.If prompted, provide any required details about the source of funds to finalize the transfer. If all Travel Rule requirements are met, your funds should be visible on your OKX account within 3 days.OKX Transferdays promotion From 17 June until 30 June 2025 you can join the OKX Transferdays.Published on Jun 19, 2025Updated on Jun 26, 2025FAQ5