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What should I do if I want to withdraw assets that are not supported on other platforms?
When you withdraw cryptos from OKX, please ensure that the network and crypto are supported by the recipient's platform or wallet. Once your withdrawal status is marked as In Progress or Transferred Out, you cannot cancel the withdrawal on OKX. You will need to contact the recipient's platform or wallet for assistance in recovering or reversing the transaction.1. If you used a network not...Published on 8 Apr 2025Updated on 3 Feb 202610How do I automate my trades?
If you want to copy them, select Copy this bot. Select the bot’s parameters: you'll then see a new tab, with all the parameters set. Simply enter the amount you want to trade and launch the bot by selecting Create. You can customize the parameters by selecting Create custom parameters. Note: when you copy an existing bot and retain its parameters, you'll be notified if the original bot creator stops the bot or modifies its parameters.Published on 1 Oct 2024Updated on 17 Nov 202510How do I remove my debit or credit card?
You'll need to re-enter your card details if you want to use it again.On the web Go to okx.com and select Deposit in the navigation bar. Select the Cash tab, then select your cash currency. Select Visa/Mastercard as the deposit method. Tap Select next to your card info, then select Manage. OKX web deposit page with Visa/Mastercard and Select option Tap the remove icon next to the card you want to remove.Published on 21 Apr 2026Updated on 21 Apr 2026How do I download my account statements?
Select download to download the statementI want to download account statements with full address To download your statements with a full address, please follow the steps here.Published on 6 Nov 2024Updated on 23 Apr 202683Where can I find the minimum deposit amount required for non-BTC?
On the App Launch the OKX app, select Assets at the main menu, then select Deposit Search for the token you want to deposit Choose the appropriate network. You can view the minimum deposit amount on the same pageOn the Web Go to the OKX website, select Assets in the top menu, and select Deposit Search for the token you want to deposit and choose the corresponding network You can view the minimum deposit amount on the same pagePublished on 16 Oct 2024Updated on 24 Oct 202555How do I use spot margin trading? (App)
Close Select Positions and select the specific position you want to close > select Close > Enter the price or select Market Price > Enter the desired amount > Close Note: customers can also choose the Take Profit(TP) and Stop Loss(SL) method to stop the position. This helps to SL or TP in a timely manner.Published on 20 Mar 2023Updated on 20 Apr 2026220How do I add funds into my Pay balance?
If you want to learn more about Pay, visit here.Published on 16 Sept 2025Updated on 28 Jan 20261How do I buy crypto with my cash balance?
Once you have made your first cash deposit, you can start buying crypto: Open your OKX app > Buy Log in to your account on okx.com, go to Buy crypto > Express buy Select the crypto you want to buy with cash Enter the cash amount you want to spend or the crypto amount you want to buy and select Next Preview your purchase and select Buy After completing your buy order, your cash balance will be deducted and you will receive your crypto in your My assetsFAQ1.Published on 16 Nov 2023Updated on 31 Dec 20251How do I close my account? (app)
If you still want to close your account, select Continue to close If you still want to use your account someday in the future, select Freeze instead 5. Select Reason to close account Instead of closing your account, you can also select to: Freeze account Migrate account View tutorials Reason to close account page 6. Select Continue to close if you still want to close 7.Published on 22 Aug 2023Updated on 22 Apr 2026893How do I share order parameters?
Select the order you want to share: identify the specific order you wish to share. This could be an open, completed, or pending order that contains the trade details you want to discuss. Access the Share option: within the order details panel, locate the Share Order option. This feature allows you to generate a shareable link or a visual representation of your order.Published on 7 May 2025Updated on 10 Sept 20254How do I buy crypto with my cash balance?
Once you have made your first cash deposit, you can start buying crypto: Open your OKX app > Buy Log in to your account on okx.com, go to Buy crypto > Express buy Select the crypto you want to buy with cash Enter the cash amount you want to spend or the crypto amount you want to buy and select Next Preview your purchase and select Buy After completing your buy order, your cash balance will be deducted and you will receive your crypto in your My assetsFAQ1.Published on 16 Nov 2023Updated on 10 Apr 2026365How do I navigate to and customize notification settings?
Customize price alerts by selecting the assets you want to track.Published on 8 Oct 2025Updated on 6 Nov 202517How do I place a TP/SL with Limit Order?
Placing the order: Order price: $50,000 (the price at which you want to buy Bitcoin) Order size: 1 BTC (the amount you wish to buy) Setting TP/SL: TP trigger price: $55,000 (the price at which you want to take profit) SL trigger price: $45,000 (the price at which you want to stop loss) In this example, when the market price of Bitcoin reaches $55,000, the TP order will be triggered, and you'll sell your 1 BTC to lock in profits.Published on 31 May 2024Updated on 12 Feb 2026281What's a limit order?
If you want to buy BTC immediately, you can place a market order and enter the total order amount, such as 40 USDC. After placing the order, it will be executed instantly. In a rapidly fluctuating market, the final execution price may not be exactly 53,000 USDC. It will be based on the real-time market price and may be higher or lower than 53,000 USDC.Published on 22 Aug 2023Updated on 3 Apr 2026177How do I migrate my email address or phone number to another account? (web)
This function is only applicable when: You want to update your current phone number or email address, but the new phone number or email address is linked to another account. You want to link a new phone number or email address, but it's linked to another account. You want to migrate an unverified account into a verified account. Note: you can't merge a verified account into an unverified account.How to migrate my email address or phone number?Published on 22 Aug 2023Updated on 1 Apr 2026388