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What are untradable assets?
What are untradable assets? Untradable assets are crypto that OKX doesn't support, and can't be traded. To learn more about how to withdraw your untradable assets, see What should I do if I accidentally deposit crypto that OKX does not support? However, to improve our user experience, we support untradable asset withdrawals. Note: There's no collaboration of any kind between OKX and any service provider for untradable assets that OKX hasn't supported.Published on 26 Sept 2023Updated on 6 Apr 20263,930X Layer upgrade and OKT/OKB asset handling FAQ
Any open but unfilled OKT orders will be automatically canceled.Where did my OKT assets go? OKT trading pairs have been delisted, so asset valuation is no longer displayed. If you hold OKT, you can still view it in your account by searching for OKT (make sure the option to hide small assets is disabled). On August 15, 2025, at 10:00 AM (UTC+8), OKT in your account will be automatically converted to OKB according to the exchange rules.Published on 13 Aug 2025Updated on 29 Jan 202628What can help prevent P2P crypto scams and protect my assets?
These scammers could also impersonate celebrities or government officials to lure victims into giving away their crypto assets. According to the Federal Trade Commission, business and government impersonation scams accounted for $133 million in reported crypto losses since 2021. More recently, scammers impersonating Tesla CEO Elon Musk got away with more than $2 million in crypto assets.Published on 2 Sept 2023Updated on 12 Feb 20261,460What should I do if I want to withdraw assets that are not supported on other platforms?
This means that even if the assets have been transferred from the withdrawal side, the receiving platform or wallet may still require a certain number of block confirmations before the assets are credited, resulting in a temporary delay in the crediting of assets. Solution: Once your withdrawal status is marked as "Withdrawing" or "Transferred Out," it means the assets have left the OKX platform.Published on 8 Apr 2025Updated on 3 Feb 202610How do I track my assets when trading in Spot and Futures mode?
While trading in Spot and Futures modes, you can monitor your assets through the Position and Assets tabs on the trading screen. We've seamlessly integrated these options to improve your trading experience. They're crafted to simplify navigation and elevate user satisfaction. Positions and assets are combined in one menuHow do I filter to track my positions and assets? Users will find their positions and assets displayed together under the Positions and Assets menu.Published on 23 Oct 2024Updated on 12 Feb 202619What are the cryptoassets that are listed on OKX in France?
We'll continue to monitor the cryptocurrency market to bring, whenever possible, new assets to our list.Published on 18 Mar 2024Updated on 9 Feb 20262What documents are accepted as proof of sources of funds from decentralized finance?
Authentic documents as proof of the source of funds Airdrop participation Screen capture that shows proof of the airdrop allocation from the Telegram airdrop games. Transaction history from your cryptocurrency wallet(s) showing the airdrop transaction, including the token name, amount received, and timestamp. Screen capture of your Telegram profile that clearly displays your registered details (for example, username and phone number) confirming ownership.Published on 12 Nov 2024Updated on 9 Feb 202653How do I capture dual-pronged arbitrage opportunities with the OKX ETH/BTC Bot?
Stability and reliability The ETH/BTC trading pair boasts a relatively stable exchange rate, substantial total market value for BTC and ETH, high trading volume, and a more secure asset option compared to many other cryptocurrencies.What's the value that Grid Trading provides in an oscillating market? The heart of the ETH/BTC Bot lies in its ability to navigate an oscillating market successfully.Published on 6 Mar 2024Updated on 10 Sept 202527How do I protect my account from Trojan horse takeovers?
Cracked Software and Illegal Downloads Free and unauthorized software activators, game cheats, or pirated media often contain embedded Trojans. These are widely circulated on file-sharing platforms and pose significant security risks to your device. Malicious Websites and Pop-ups Simply visiting a compromised website or clicking on deceptive pop-up ads may trigger an automatic malware download. This is known as a drive-by download.Published on 30 May 2025Updated on 5 Feb 202612What's a futures trading bot and how do you automate trades with it?
Game on!Published on 26 Dec 2023Updated on 29 Oct 202535What is Proof of Reserves (PoR) user snapshot data?
Differences in calculation Asset equity snapshot – Account asset equity = –isolated position margin (margin trading) + margin trading position assets – margin trading position Liability – margin trading UPL Results ETH: Account asset equity = 14 ETH + 1 ETH + (- 0.0042 ETH) = 14.9958 ETH USDT: Account asset equity = 9,000 USDT ETH: Snapshot asset equity = 14 ETH + 10.99 ETH = 24.99 ETH USDT: Snapshot asset equity = 9,000 USDT – 14,069.3 USDT = -5,069.3 USDT Crypto Difference ETH:Asset equity snapshotPublished on 20 Jan 2023Updated on 3 Apr 2026502What should I do if I accidentally deposit crypto that OKX doesn't support?
To improve our user experience, we support untradable asset withdrawals. (Please note that there is no collaboration of any kind between us and any service provider for untradable assets that we haven't supported. We shall not be responsible for any issue that may arise in relation to your untradable assets, and you should carefully manage such assets to avoid any losses.)Published on 26 Sept 2023Updated on 9 Apr 20261,940How do I track the cost price of my spot trades?
A pending order can be understood as an unexecuted order, which can be viewed under the Current Orders section.How do I view my assets? Open your OKX app and go to Assets You can view the estimated total value and asset valuation curve at the top of the page Note: Please ensure the Show small assets toggle is turned on to display all assets. Today's PnL is calculated based on your assets at 00:00.Published on 5 Sept 2024Updated on 16 Apr 202627How do I transfer/deposit crypto with my sub-accounts?
On the web Login to your OKX main account and go to Transfer via one of the following: Profile > Sub-accounts, find the sub-account that you want to transfer funds and select the Transfer icon Assets > My assets, select Transfer > Main and sub-account Assets, select Transfer > Main and sub-account Select the Sub-account you would like to transfer and your preferred crypto in Asset.Published on 22 Aug 2023Updated on 4 Apr 20267,553Why is my withdrawal taking longer than usual?
To securely custody user assets, a portion of user assets is stored in cold wallets. We will perform cold-to-hot wallet asset transfers from time to time to manage the inventory. However, if assets in hot wallets are not sufficient to meet user withdrawal demands, an extra step is needed to transfer cold wallet assets to the hot wallet. This may cause delays of up to 24 hours to receive withdrawals. Learn more about hot and cold wallets.Published on 29 Feb 2024Updated on 12 Feb 2026208