All
FAQ
Announcements
Product documents
Crypto gift FAQ
Select the Open gift option to load the gift If a user sends you a gift code, head to the Product Page > Gifts, select the “+” symbol and then select Open gifts. After that, enter the code to open the gift. Insert the received code and select Open gift to receive itTerms and Conditions Both sending and receiving gifts require identity verification. Gifts are valid for 7 days. If not redeemed within 7 days, the gifts will be returned to the sender's account.Published on 26 Sept 2024Updated on 21 Apr 20261,101How can I switch the site to my preferred language?
This ensures that you can easily switch to your preferred language within the regions supported by us. Here’s how to select the Language option from the top menu to view the available languages.Published on 15 Jan 2026Updated on 31 Mar 202620OKX Web3 wallet customer review reward from Sourceforge terms and conditions
If you have received a feedback link by email, we invite you to leave an unbiased and fair review for a chance to receive a $20 gift card. Terms & Conditions: Any reviews published will be publicly visible to SourceForge site visitors on the SourceForge.net website. Gift cards are not contingent upon the submission of positive reviews. OKX is simply looking for honest reviews and SourceForge will award a gift card regardless of whether the review is positive or negative.Published on 7 Aug 2023Updated on 28 Aug 202555OKX customer review reward from Sourceforge terms and conditions
If you have received a feedback link by email, we invite you to leave an unbiased and fair review for a chance to receive a $20 gift card. Terms and Conditions: Any reviews published will be publicly visible to SourceForge site visitors on the SourceForge.net website. Gift cards are not contingent upon the submission of positive reviews. OKX is simply looking for honest reviews and SourceForge will award a gift card regardless of whether the review is positive or negative.Published on 7 Aug 2023Updated on 8 Oct 202587What's OKX Card?
What is the OKX Card? The OKX Card is an international debit card (Visa or Mastercard, depending on your region) that lets you pay for purchases and services worldwide. It connects directly to your OKX Pay account, so you can spend your balance seamlessly—without hidden fees or unexpected exchange rate markups. The card is currently issued as a virtual card only. Note: the OKX Card is a virtual card only. We don't issue physical cards.Published on 24 Mar 2026Updated on 21 Apr 202641How do I switch Profit and Loss (PnL) value and percentage display?
To seamlessly switch the PnL display between value and percentage, follow these steps: Navigate to the trading chart and select Display from the trading menu Proceed to select Display on the trading page Select the Orders and positions Select Orders and positions under the Display section Locate the TP/SL display and switch between value and percentage Switch between value and percentage effortlessly Note: this feature is only available on the Web.Will switching the PnL display affect my tradingPublished on 7 Jul 2024Updated on 8 Apr 202647Common scam tactics
Be cautious when an individual requests upfront payment through unconventional methods, such as wire transfers, gift cards, or cryptocurrencies. Some scammers will alert you that you've won a prize, but you'll be required to pay an upfront fee in order to receive the prize. Before making any payment, ensure you understand the nature of the transaction and deal only with trusted entities.Published on 28 Sept 2023Updated on 6 Feb 20262,649OKX Card lifestyle subscription rebates
How to qualify: 1) Set OKX Card as payment: Update your subscription's payment method to your OKX Card. 2) Pay with USDG: Ensure your card payments are settled in USDG. 3) Receive your rebate: Up to 20 USDG credited to OKX Pay on the 1st of the next month. For more details, refer to our Card Terms and Conditions.Published on 25 Mar 2026Updated on 16 Apr 2026OKX Trading Rebate Card - Terms and Conditions
With OKX Rebate Card, you can get trading fees rebated back on our products that are available in your country and permitted by local regulations. (Only applicable to countries where Rebate Card is available)How does it work? Each rebate card has its face value and valid usage period. Once rebate card is granted to your account (Rewards Center > My Rewards), your corresponding daily trading fees (00:00 to 23:59 UTC+8) will be distributed to your Funding Account in USDT within the next day.Published on 9 Oct 2023Updated on 8 Jan 2026350How do I safeguard my Web3 wallet from fraudsters?
Use legitimate services only: avoid clicking on falsely advertised links for gift cards, fuel cards, recharge cards, etc., especially those offering redirection services. For legitimate recharge services, please use the recipient's provided address to prevent financial losses.What should I do if my wallet is compromised?Published on 13 Dec 2023Updated on 27 Jan 20261,000How do I remove my debit or credit card?
OKX app deposit page with Visa card selected Select Manage, then tap the remove icon next to the card you want to remove. OKX app deposit from panel with saved cards and remove options Select Remove to confirm. To add a new card, refer to How do I buy with debit / credit cards? Note: only debit cards are supported in Singapore and U.S.Published on 21 Apr 2026Updated on 21 Apr 2026OKX ZERO Trading Fees event FAQs
Check for rebate card and remaining balance here.6. Why are subsequent rebate cards sent out after the first card has been used up? We would like to give more crypto enthusiasts the chance to switch to OKX and try our platform. By sending the subsequent 100 USDT rebate cards after the previous card balance has been utilised, we will be able to extend the promotion to more traders like yourself! Keen to invite your friends to enjoy this promotion? Check out our referral rewards here.Published on 6 Jul 2023Updated on 3 Apr 202638What is the New User Full Rebate Program?
Reward Composition The gift package may include the following reward types, distributed across 7 days according to the daily allocation configuration: Reward Type Description Trading Bonus Can be used for derivatives trading. Profits are withdrawable; principal is not. Contract Voucher One-time use for perpetual futures trading. Profits are withdrawable; voucher principal is not. Rebate Card Rebates on trading fees across eligible products. Rebated fees are withdrawable; card principal is not.Published on 16 Mar 2026Updated on 20 Apr 20261How do I join a video call with customer support?
., lost or stolen card reports), you might be asked to confirm that the card is still in your possession. Keep your camera switched on and ensure you are in a quiet environment throughout the call.Published on 26 Aug 2025Updated on 6 Apr 202651Google Pay – Additional Terms
Google is not the issuer of the OKX Debit Card ("Card") and bears no responsibility for Card transactions or disputes. Token Provisioning & Removal Google creates a virtual card number (“token”) when you add the Card. We may refuse, suspend, or delete a token if we suspect fraud, you breach the Cardholder Agreement, or where required by law or card-scheme rules. User Responsibility Keep your Android device, screen-lock, and Google Account secure. Lost, stolen, or compromised device?Published on 8 Aug 2025Updated on 3 Oct 202513