Customer Due Diligence (CDD) Share basic background details such as: Your occupation Your source of income How you plan to use the platform (for example, trading, staking, holding) These details help us tailor services and spot abnormal behavior3.

A unique PayNow QR code will be generated for your OKX account, which includes a specific bill reference number.

Real-time performance tracking: we also provide real-time tracking and reporting, so you can see how your referrals are performing.

Valid bank statements Tax form, tax statement, or tax return Pay stub that contains residential address Valid rental agreement (the remaining tenure cannot be less than 2 months) A valid government-issued document that shows your current name and address Valid utility bills such as water, electricity, gas, home attached tv or internet bills, landline telephone bills (mobile phone statements are not acceptable)Before uploading your Proof of Address, please ensure the following: The POA must be your

This code is generated by the issuing bank and is part of the 3-D secure authentication process, which helps to keep your card secure. You can enter the code you received from your bank to complete the transaction.7. My debit or credit card transaction was declined, but I still see money deducted. When will I get my refund? For declined transactions, your bank may place a temporary hold on the amount when the payment attempt is made.

It's a critical part of our commitment to responsible business practices and the protection of our platform’s ecosystem. How do I submit the anti-money laundering (AML) program questionnaire? Select Yes under the Additional info part on the Basic company info page Select Take questionnaire.

Some crypto (for example, XRP) generates a tag/memo, usually a string of numbers. You need to enter the deposit address and tag/memo when depositing. Otherwise, you'll lose your assets. Select here to learn more about how to deposit crypto with a tag/memo.What can I do if other platforms request my name on OKX? As part of regulatory requirements, some platforms may request verification of name before making the transaction to our platform.

Some crypto (for example, XRP) generates a tag/memo which is usually a string of numbers. You need to enter both the deposit address and tag/memo when you're depositing. Otherwise, you'll lose your assets. Click here to learn more about how to deposit crypto with a tag/memo.What can I do if other platforms request my name on OKX? As part of regulatory requirements, some platforms may request verification of name before making the transaction to our platform.

It measures the effectiveness of a trading strategy in generating profit. Risk/reward ratio: which is calculated as the average PnL of losing positions divided by the average PnL of winning positions. It measures the average reward in comparison to the average risk of a position, providing insight into the balance between potential gains and losses.How can I use the Futures Analysis tool? On the App: 1. Select Assets and tap on the tiny arrows beside Today's PnL 2.

If the orders in the order group aren't part of the initialization orders, you can refer to the actual calculation here.7. Why can’t I withdraw all of my Grid Profits? Grid Profits is part of your Total PnL and serves as a visual metric. However, not all of these profits are available for withdrawal.

This'll help illustrate how fees are handled and how grid profits are estimated. Note: Fee deduction currency depends on transaction type For buy transactions: if you're buying BTC, so the fee is deducted in BTC. For sell transactions: if you're selling BTC for USDT, so the fee is deducted in USDT. Resulting buy and sell amounts differ slightly Because the buy fee is charged in BTC, the amount of BTC you end up holding after a buy is slightly lower than what’s shown as the gross amount.

For more detail on how liquidation is triggered and handled, see the Liquidation FAQ.How does the maintenance margin requirement work? Every open position has a maintenance margin requirement. This is a minimum margin ratio that must be maintained to keep the position open. If your margin falls below this threshold, the exchange's liquidation engine will automatically close part or all of your position to cover the shortfall. This happens immediately and without a grace period.

How do I connect OKX to Mizar? Learn more on how you can create your OKX API key and how to connect it to the Mizar bot by reading about it here.

How is P&L calculated for the USDⓈ futures? All profits and losses (including unrealized P&L, RPL, funding fees, transaction fees, etc.) are calculated in the settlement currency you select.9. How are USDⓈ futures funding fees charged and distributed? Funding fees are calculated based on the futures' mark price and the funding rate formula, and are charged and paid in the settlement currency.

Learn more on how you can verify your identity on our platform here.