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Affiliate FAQ
What are the common reasons my invitees fail to establish a binding affiliate relationship with me? The common reasons include: They entered the wrong invitation code during registration, preventing the establishment of the invitation relationship. They completed registration through a paid advertisement channel, which does not allow for the binding of the invitation relationship with you.Published on 4 Dec 2024Updated on 6 Apr 2026723What onboarding information is required for a fund?
Provide organizational documentation Provide organizational documentation that regulates and binds the fund and establishes its control and management structure.Published on 13 Oct 2023Updated on 12 Feb 2026120What onboarding information is required for the non-profit organization (NPO)?
Provide organizational documentation Provide organizational documentation that establishes the organization's structure, purpose, corporate registration number and rules of the NPO. Provide identifying information Provide identifying information for the NPO, such as your institution’s legal full name, registration address, principal place of business, institution type, an industry, amongst other pertinent and verifiable data.Published on 13 Oct 2023Updated on 12 Feb 202671What onboarding information is required for a family office?
Provide organizational documentation Provide organizational documentation that regulates and binds the family office and establishes its control and management structure.Published on 13 Oct 2023Updated on 12 Feb 202670What onboarding information is required for a Publicly Traded Company?
Provide identification documentation Provide valid proof of identity (PoI) and proof of address (PoA) documents that verify the existence and establishment of the publicly traded company, as well as the identity of each key person involved. Learn more about the types of institutions that are supported by us here.Published on 13 Oct 2023Updated on 12 Feb 202676What onboarding information is required for a privately owned financial institution?
Provide identification documentation Provide valid proof of identity (PoI) and proof of address (PoA) documents that verify the existence and establishment of the privately owned financial institution, as well as the identity of each key person involved. Learn more about the types of institutions that are supported by us here.Published on 13 Oct 2023Updated on 27 Sept 2025171What attestation do we need to agree to when verifying as an institutional customer?
Applicant is not registered, organized, incorporated, formed, or established in the United States; E. Applicants’s principal place of business is not located in the United States;(The term “principal place of business” used herein means the location from which the officers, partners, managers or traders of Applicant primarily direct, control, and coordinate the activities, including trading, trading analysis, or trading or investment strategy, of Applicant.) F.Published on 5 Feb 2024Updated on 8 Oct 2025131What onboarding information is required for the government-owned enterprise?
Provide organizational documentation Provide organizational documentation that regulates and binds the government-owned enterprise and establishes its control and management structure.Published on 13 Oct 2023Updated on 6 Apr 202661What onboarding information is required for a privately owned company?
Provide organizational documentation Provide organizational documentation that regulates and binds the privately owned company and establishes its control and management structure.Published on 13 Oct 2023Updated on 12 Feb 2026280Understanding OKX's Security Fund
The Security Fund is a segregated pool of assets, established and fully owned by OKX. Its sole function is to serve as a financial buffer and a safety net specifically designed to mitigate counterparty risk arising from leveraged trading, including derivatives and futures trading where available. Some other cryptocurrency exchanges may have a similar system in place, typically called an "Insurance Fund".Published on 25 Mar 2026Updated on 24 Apr 20264How do I set a price alert?
By setting up alerts, you establish a proactive defense mechanism, ensuring you're promptly notified whenever price action aligns with your price levels of interest. How can I set a price alert? You can set a price alert and be informed when the price reaches the key price points. Navigate through the process by following these steps: On the App: 1. Tap Trade > Select the trading type at the top 2. Tap the three dots in the upper right corner > Alerts > Add alert 3.Published on 30 Apr 2024Updated on 15 Apr 2026261What onboarding information is required for a Trust?
Provide identification documentation Provide valid proof of identity (PoI) and proof of address (PoA) documents that verify the existence and establishment of the Trust, as well as the identity of each key person involved.Published on 13 Oct 2023Updated on 12 Feb 2026114Trading Signal Bot FAQs
Your alert message comprises a field known as "maxLag," which establishes this time limit (in seconds). In essence, maxLag signifies the maximum duration you allow between sending a signal via TradingView (as reflected by the "timestamp" field in your alert) and the moment it's effectively received and processed by OKX. Maxlag in your alert message To address this situation, consider adjusting the maxLag value in your alert messages to a higher threshold.Published on 9 Oct 2023Updated on 24 Apr 2026136What's Satoshi test and how do I complete it?
In response to the evolving regulatory landscape surrounding cryptocurrency transactions, we're committed to upholding compliance standards established by the Financial Action Task Force (FATF) and local regulatory bodies. One key recommendation underscores the necessity of reassessing the transfer of crypto assets, particularly concerning self-hosted wallets.Published on 28 May 2024Updated on 17 Feb 202663Travel Rule FAQ
Read through the frequently asked questions to know better about what Travel Rule is in OKX.The purpose of the Travel Rule implementation at OKX The Travel Rule is an international standard established to combat money laundering and terrorist financing within virtual assets. It requires virtual asset service providers (VASPs) like OKX to disclose specific customer data for crypto asset transactions of more than a certain amount.Published on 20 Jul 2023Updated on 5 Feb 2026804