All
FAQ
Announcements
Product documents
How do I reset my Two-factor authentication (2FA)?
section, select reset Select Reset to proceed You'll be prompted to download the OKX app Note: you're not allowed to perform withdrawal within 24 hours after you've reset or changed your authenticator app15 Sept 2023Published on 15 Sept 20235 Aug 2026Updated on 5 Aug 202632OKX Learn to Earn with OKX and TON (The Open Network) phase two event rules
If you have not received the event rewards within 48 hours after completing the account verification, please contact customer service, and we will actively follow up on the situation.26 Dec 2023Published on 26 Dec 202326 Aug 2026Updated on 26 Aug 20264,137How to set up and use OKX Shield
Each person, based on KYC identity, may receive reimbursement for no more than one approved claim during their lifetime across all OKX entities.Who can use OKX Shield? OKX Shield is only available to eligible KYC users.1 Oct 2026Published on 1 Oct 20268 Oct 2026Updated on 8 Oct 202650How do I use the Analysis tool?
Historical data begins on Nov 1, 2022 and is updated within 3 hours after each position is closed.3 May 2024Published on 3 May 202411 Aug 2026Updated on 11 Aug 202685How do I use Trading bonus?
If we see any suspicious behavior, or the malicious use or abuse of Trading bonus, OKX reserves the right to take appropriate actions against the involved accounts. OKX retains the ultimate interpretation right of the terms and conditions for the use of trading bonus.8 Mar 2024Published on 8 Mar 202429 Sept 2026Updated on 29 Sept 20261,367What's Multi-wallet and how do I use it?
Configure your buy variance and transaction intervals on the settingsHow do I use multisender to manage assets between wallets? Multisender lets you efficiently manage and move your assets across multiple addresses directly from OKX Wallet. Select the network iconHow do I use multisender? Select your network, token, and multisender type.1 Apr 2026Published on 1 Apr 20261 Sept 2026Updated on 1 Sept 20263Understanding the risks of using digital payment token services
If the platform you use is compromised, your assets and personal data may be stolen. If you share login details with a scammer, they could gain full access to your account. Using a regulated platform with strong security helps reduce risk, but no system is foolproof. Always protect your credentials and never share them with unknown parties.Custody Risk When you entrust your DPTs to a platform for safekeeping, that platform acts as your custodian.17 Jun 2025Published on 17 Jun 202511 Aug 2026Updated on 11 Aug 20263How do I use the custom interval feature?
By using the Custom interval feature, traders can refine their market analysis with greater flexibility, making it easier to adapt to different trading strategies and market conditions. Learn how you can use the custom formula feature here.5 Mar 2025Published on 5 Mar 20255 Aug 2026Updated on 5 Aug 20268How do I use the custom formula feature?
Learn how you can use the custom interval feature here.5 Mar 2025Published on 5 Mar 20255 Aug 2026Updated on 5 Aug 20266How do I use the liquidation price calculator?
Liquidation price calculator can be used to determine your profit, stop loss, and liquidation prices with this tutorial. Follow the steps below to make the most of your calculations.How do I calculate the required margin, P&L, and P&L ratio?3 Jul 2024Published on 3 Jul 20245 Aug 2026Updated on 5 Aug 202641How do I use the Open interest indicator?
What's Open interest (OI) indicator? The Open Interest (OI) indicator provides a visual representation of the total value of open long and short positions for a specific futures trading pair, enabling traders to analyze market activity and sentiment. Open interest indicator serves as a gauge of market activity. When open interest is minimal or absent, it indicates either the absence of initial...15 May 2024Published on 15 May 20245 Aug 2026Updated on 5 Aug 202624What's smart sync and how do I use it?
Why are my smart sync assets marked as “in use,” and how do I release them? When you set your total investment for a copy trade, your funds will be specifically allocated to the lead trader. Therefore, these funds will be marked as in use, and can’t be used in other ways. You can decrease your investment to release some funds, or stop copying a trader and close all positions to release all of your funds.5.26 Feb 2024Published on 26 Feb 202423 Sept 2026Updated on 23 Sept 2026444How do I use the chart trading layout?
The new web charting trading layout brings a range of benefits to traders, enhancing their efficiency, trading experience, and control over their strategies. The layout includes fullscreen chart view, direct trading capabilities, and sophisticated drawing tools to elevate efficiency and simplify the trading process. The extended charting screens aid traders in conducting thorough analyses with...29 Jan 2024Published on 29 Jan 20245 Aug 2026Updated on 5 Aug 2026128How do I use my Smart Account?
AA Smart Account eliminates the limitations of seed phrases/private keys, allowing performing batch transactions, gas deletion, key recovery and etc. AA Smart Account has 5 exceptional features:Token Transfers Open your OKX app, select Wallet, and Send Select the crypto and network that you want to transfer Note: If you own the same token on multiple networks, you can select the one you want...30 Aug 2023Published on 30 Aug 202317 Nov 2025Updated on 17 Nov 202513,007What are the advantages of using cross margin and isolated margin?
For example, if you choose the future margin - cross margin mode for trading BTC crypto-margined perpetual futures, and use BTC as margin in the BTC/USDT leverage to open a long position in BTC, then these two positions share the margin and offset each other's profits and losses.20 Mar 2023Published on 20 Mar 202311 Aug 2026Updated on 11 Aug 202645