Once a buyer places an order, they push for off-platform communication—commonly through WhatsApp, Telegram or Zalo. They then demand extra payments outside our platform, cancel the trade after receiving the cash, and move the USDT elsewhere—leaving the buyer with neither their crypto nor a refund.What are some of the warning signs to look for? Requests to move conversation to WhatsApp, Telegram, or other platforms. Fake “OKX Support” emails or messages.

Keep your communications strictly on our platform only: refrain from employing external communication platforms such as Telegram, WhatsApp, Discord, etc, to communicate with your buyer or seller. Conversations held on our platform offer you greater security and safeguard your rights effectively. Learn more about your transaction rules here. Don't be intimidated by scare tactics: don't be alarmed by the scare tactics employed by scammers.

Whether you want to communicate your trading strategies, discuss market trends, or seek feedback from others, we provide a seamless way to share your order details securely and efficiently. This eliminates the need for manual explanations, ensuring accuracy and clarity in trading discussions.

On the app: head to Menu > Profile & Settings > Security > Community safety > Report scam or suspicious activity Example of where you can report the scam on the app On the web: go to Security → Community Safety → Report scam or suspicious activity. Example of where you can report the scam on the web Or you can easily reach out to our customer service via our Help bot on the Support center page.

This update makes it easy for you, an affiliate, to share ongoing campaigns with your community. How can an affiliate use this new feature? Simply follow the steps below: Look for an ongoing activity on the Affiliate Portal Tick the checkbox beside "Promote activity on Join page.

Order sharing allows you to easily share your limited orders with your followers or community. Instead of manually typing out order details, you can quickly share all the parameters through a simple link, making the process seamless and efficient.

If the user agrees, we’ll facilitate communication and the return process. If the recipient doesn’t respond or refuses, we can’t forcefully retrieve the funds.How do I avoid this in the future? Always double-check the UID or withdrawal address before confirming a transfer. Consider using the Address Book feature in your OKX account to save frequently used addresses safely. Enable security reminders and confirmations in your account settings to reduce mistakes.

Reflecting our ongoing effort to meet the demands and expectations of our community. Please note that this list was drafted on May 14, 2024. We'll continue to list and delist tokens on an ongoing basis.

Our new advanced feature, OKX Feed, is designed to boost your crypto trading experience, including crypto-specific insights, real-time updates from whitelisted X accounts, and community-driven content using sentiment analysis. Stay globally connected to crypto news and access critical updates. Everything on the feed will automatically show up in your native language.

Whether you need to retrieve account details, participate in referral programs, or troubleshoot issues with the support team, your user ID ensures smooth and efficient communication.

Campaign Period: The specific validity period for each TradingView coupon code will be communicated individually to the eligible user at the time of code distribution. Users should refer to the communication accompanying their specific code for its validity period.1.2. Participation Requirements: To be eligible to receive a TradingView subscription code from OKX SG, users must: Be a registered OKX SG user who has completed advanced identity verification.

To learn how to become an OKX nodes and enjoy rebate and fee discounts, please refer to the OKX Affiliate Program Rules.Participate activities Relevant updates will be communicated through official platform announcements, such as affiliate programs or promotions on the app.

A fork in a blockchain occurs when the community disagrees over an upgrade, resulting in the original blockchain splitting into two. Depending on the compatibility of the new chain to the old one, there are two types of forks: soft and hard. A soft fork is a blockchain fork in which the newly forked blockchain is compatible with the old one.

The Merchant Program is specially curated for the community of experienced crypto P2P users who are set to provide crypto liquidity in the marketplace. Merchants get to enjoy zero fees when they trade, and the higher tier you're at, the more benefits you'll reap.What are the available tiers in Merchant Program?

Safeguard your personal assets to prevent falling victim to scams.Common communication tools used by scammers Scammers usually will reach out to users via different communication tools. Here are some of the common communication tools: Website: scammers often create a fake website that impersonates legitimate entities, deceiving the users into providing personal information or engaging in financial transactions.