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How can you protect yourself from a phishing attack?
You can set the anti-phishing code in User Center > Security Center > Anti-phishing code. After setting the anti-phishing code, the email sent by OKX will contain the anti-phishing code you set. If there's no anti-phishing code in the email, it's a forged or fraudulent email. Whenever you find an SMS or email is suspicious, you're always welcome to contact our support center that's available 24/7 to verify the authenticity of the message.Published on 17 Aug 2023Updated on 17 Apr 20263,703What's a futures trading bot and how do you automate trades with it?
In futures grid mode, you can amplify position size with leverage, enabling you to trade greater volume than otherwise possible. Be warned, though. Leverage is a more advanced tool that carries much greater risk than simple spot trading. If you’re going to trade leveraged positions with the futures grid trading bot, make sure you fully understand the risks first.Published on 26 Dec 2023Updated on 29 Oct 202535Event Contracts FAQ
Before the settlement result is announced, you can sell your shares on the order book at any time: If the price moves favorably, sell early to lock in gains If the price moves unfavorably, sell early to cut losses Example (BTC price event, early close): A user buys 100 Up shares at 0.40 USDT, spending 40.00 USDT.Published on 16 Apr 2026Updated on 20 Apr 2026How to fix Pay passkey error on Android devices
Select Uninstall updates After the updates are removed, scroll down and select App details to open the Google Play Store page. Scroll down to find 'App details' Select Update and wait for the update to complete. Update the app Restart your device (this step is important). Return to OKX and retry your actions.Published on 8 Dec 2025Updated on 17 Apr 202633How to fix passkey error 50162 on Android devices
Select Uninstall updates After the updates are removed, scroll down and select App details to open the Google Play Store page. Scroll down to find 'App details' Select Update and wait for the update to complete. Update the app Restart your device (this step is important). Return to OKX and try passkey verification again.Published on 8 Dec 2025Updated on 26 Dec 20252,025How do I manually set up futures grid trading bot?
You can also add leverage to your trades to increase your position size relative to the margin used, by following the next 3 steps. When you’ve entered the futures grid bot parameters, select Create On the next screen, check the order details and add a price at which to stop loss or take profit Select Confirm to place your order Proceed once you have checked all detailsWhat's the Edit Parameters feature and why should I use it?Published on 6 Jun 2024Updated on 31 Mar 2026102Spot grid bot FAQ
Other Considerations: If you set a Take Profit (TP) by price, the TP doesn't move with the grid. The TP value remains fixed and is set when configured. If you set a Stop Loss (SL) by price, the SL will move upwards in sync with the grid, shifting at the same interval as the lower grid limit.11. How does Trailing Down work in Spot grid? Unlike Trailing Up, Trailing Down functions differently.Published on 28 Aug 2025Updated on 22 Jan 202619How do I use the custom interval feature?
Learn how you can use the custom formula feature here.Published on 5 Mar 2025Updated on 10 Sept 20255How do I track my assets when trading in Spot and Futures mode?
After selecting the preferred type through the drop-down, the result of the matching condition can be displayed. Once you select Filter after selecting it, you can select which Positions type to display in the list. Update your display on the Positions & assets type visibility according to your preference Note: The total number of positions across all types, along with the number of results matching the filter criteria, can be displayed simultaneously.Published on 23 Oct 2024Updated on 12 Feb 202619How do I add OKX widget on my phone?
Swipe down or tap and hold the preview of the app, select the Lock icon in the pop-up menu.On iOS We offer a wide variety of widgets on iOS.Published on 15 Aug 2023Updated on 21 Apr 20265,929What's OKX Convert?
It's extremely flexible and convenient to use, allowing you to convert Tether (USDT) to Bitcoin (BTC), Ethereum (ETH), and more, or to convert any balance into your preferred crypto. To get a real-time exchange rate, you only need to select your crypto pair from the drop-down menu. Note: BTC and ETH can only be converted with BTC, ETH, or stablecoins. Direct conversion between BTC/ETH and most tokens isn't supported except for BTC/ETH or stablecoins.Published on 27 Sept 2023Updated on 1 Apr 20262,162Lead traders: How do I carry out lead trades?
After you become a lead trader, you can continue carrying out trades on the regular trading page. If a trade involves one of your selected lead trade contracts, a signal will be automatically sent to traders copying you, and they’ll automatically copy the trade at the market price. Lead traders can lead trades in spot copy trading, futures copy trading, and bots trading.Published on 21 Dec 2022Updated on 15 Apr 2026392How do I use the chart trading layout?
You can choose different styles for displaying chart positions (Top, Bottom or None)How do I unhide the k-line chart? 1. Open OKX App, go to the trading page and select the trading style 2. Tap the three dots > Settings > Interface 3. On Chart position, select Top 4. Go back to the trading page, pull down the page with a larger swipe, then the k-line chart will reappearPublished on 29 Jan 2024Updated on 18 Apr 2026126How do I manually set up spot grid trading bots?
When you've determined the grid bots parameters, select Create Determine the details that you prefer manually On the next screen, you have the option to add a price at which to take profit from your trade or stop loss.Published on 6 Jun 2024Updated on 17 Nov 2025207How do I protect my account from Trojan horse takeovers?
If you use passkeys or two-factor authentication (2FA) that are synced across devices, these can also be extracted, allowing the hacker to gain full control of your account.What should I do if I suspect my account has been compromised? If you detect suspicious activity on your device or account, act quickly: Disconnect from the Internet — turn off Wi-Fi or power down your device and router If you can still access your OKX account, freeze it before disconnecting.Published on 30 May 2025Updated on 5 Feb 202612