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How do I update my login password?
or email address and select Confirm Fill in the below information and select Next: New login password 8-32 characters long 1 lowercase character 1 uppercase character 1 number 1 symbol Confirm new password You'll be prompted to complete the Security authentication by inserting your 2-factor authentication code and select Confirm Your New password will be updated and direct you to the login page to re-enter your account info and new login password An email/SMS notification will be sent out once thePublished on 22 Aug 2023Updated on 15 Oct 202529How do I change my login password?
address and select Confirm Fill in the below information and select Next: New login password 8-32 characters long 1 lowercase character 1 uppercase character 1 number 1 symbol Confirm new password You'll be prompted to complete the Security authentication by inserting your 2-factor authentication code and select Confirm Your New password will be updated and direct you to the login page to re-enter your account info and new login password An email/SMS notification will be sent out once the changePublished on 22 Aug 2023Updated on 4 Mar 202619,619How do I opt out as an Accredited Investor?
("OKX SG") If you have previously opted in to be treated as an Accredited Investor, you may opt out at any time.How can I opt out of Accredited Investor status? To opt out as an Accredited Investor: Start a live chat via our Support Center and let us know that you no longer wish to be treated as an Accredited Investor Once you confirm your intent to opt out, we may be required to take steps to comply with applicable laws and regulations.Published on 8 Apr 2025Updated on 17 Nov 2025How do I create a successful copy trade order?
Select whether to close your position > Confirm.How do I join a lead trader's copy trading group? If a lead trader has a copy trading group, they'll periodically invite copy traders to join. Please keep an eye out for any invitations.Can I see the lead trader's liquidation price? Copy traders can't view the liquidation price of a lead trader's account.Published on 2 Aug 2023Updated on 21 Apr 2026351How do I reach out to OKX Singapore customer support?
You may reach out to us in the following ways: On the app: access the menu via Menu at the top > select Get help under the More section On the web: scroll to the bottom of the homepage and select Contact usWhat can I expect after reporting an issue? OKX Singapore is committed to addressing all user-reported issues promptly.Published on 18 Jun 2025Updated on 17 Nov 20252Lead traders: How do I carry out lead trades?
After you become a lead trader, you can continue carrying out trades on the regular trading page. If a trade involves one of your selected lead trade contracts, a signal will be automatically sent to traders copying you, and they’ll automatically copy the trade at the market price. Lead traders can lead trades in spot copy trading, futures copy trading, and bots trading.Published on 21 Dec 2022Updated on 15 Apr 2026392Lead trader: how do I carry out spot lead trades?
You can check crypto in your assets. You can sell your crypto by placing a sell order or a TPSL.What can cause lead trade to fail? Visit here to find out more about the possible reason for the failure of spot lead trade.Published on 2 May 2024Updated on 9 Feb 202647Know Your Business (KYB) FAQ
Once the KYB process has started, OKX will cross-reference your institution’s information and documentation in order to understand the nature of the intended relationship and verify the true identity of your institution and any key persons. Learn more about the beneficial ownership of your institution here.Published on 29 Jan 2025Updated on 27 Sept 202530Disabling cloud sync on your authenticator app
Log out of your Google account to disable it.Microsoft Authenticator Cloud sync is disabled by default. Please check your profile settings and ensure that you don't enable it in the app settings while using Microsoft Authenticator. iOS: Open Microsoft Authenticator, select Settings, and toggle iCloud Backup off.Published on 12 May 2023Updated on 21 Apr 20264,659Why is my deposit/withdrawal suspended?
You can also reach out to the project's support team if you need further assistance.Published on 31 Aug 2023Updated on 26 Jan 20261,004Building RFQs
Selecting into the Margin pop-out opens up tables for each of the currency underlying in your strategy. The tables will show you the required margin for the strategy along with risk metrics referred to as "the greeks" for more information on these, please check out the article on our academy. OKX Crypto Options Principles and Strategies III: Delta and Delta-NeutralHow do I update the candlestick chart?Published on 30 Jun 2022Updated on 9 Apr 202630How do I adjust the color theme of the trading interface?
It not only enhances visual comfort by reducing eye strain but also improves the clarity of critical data, enabling you to focus better and make informed decisions. Recognizing the importance of personalization, our platform provides you with the flexibility to tailor the color scheme according to your preferences or surroundings. You can seamlessly switch between light and dark modes, ensuring optimal visibility and comfort regardless of the time of day or your working conditions.Published on 27 Nov 2024Updated on 10 Sept 202523How do I secure my exchange account?
Along with particulars such as your email address or phone number, you'll also be required to enter a password to secure your account. The password should be 8–32 characters long, and include a number, a lowercase letter, an uppercase letter and a special character. Once done, select Sign up to proceed. In the example above, we use an email address to create a new account. After you select Sign up, you'll receive a verification email from us to the address you provided.Published on 12 Jun 2024Updated on 23 Apr 20261,321How do I trade smart with the right leverage?
You'll need to spend less time watching the market for short-term changes, and your investments will be more robust and sustainable. We strongly recommend you fully understand the relevant risks and market conditions before copy trading. Make sure to set a suitable leverage setting and avoid setting leverage above 20x.Published on 8 Aug 2023Updated on 9 Feb 20261,031Spot copy trading: lead trader FAQ
Keep an eye out for upcoming announcements on new cryptocurrency pairs being added!5. As a lead trader, how do I get traffic exposure on OKX? There are two ways to increase traffic exposure to your profile on our platform. Those are: Have a good strategy for your trading: engage in real trading on your trading account and achieve good results that derive from a solid trading strategy, gauged by PnL% and absolute PnL gains.Published on 18 Oct 2023Updated on 3 Mar 202667