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Crypto gift FAQ
Select the Open gift option to load the gift If a user sends you a gift code, head to the Product Page > Gifts, select the “+” symbol and then select Open gifts. After that, enter the code to open the gift. Insert the received code and select Open gift to receive itTerms and Conditions Both sending and receiving gifts require identity verification. Gifts are valid for 7 days. If not redeemed within 7 days, the gifts will be returned to the sender's account.Published on 26 Sept 2024Updated on 21 Apr 20261,101How to contact a third-party payment channel?
You may reach out to the third-party payment channels via contact details below: Fiat partner How to contact Simplex https://www.simplex.com/support/ Banxa https://support.banxa.com/en/support/tickets/new MoonPay https://www.moonpay.com/contact-us Mercuryo mailto: support@mercuryo.io Coinify https://help.coinify.com/hc/en-us/requests/new UTORG https://utorg.pro/contacts/ Advcash https://support.advcash.com/hc/en-us/requests/new Fiahub https://www.fiahub.com/livechat/ Itez https://itez.com/contactsPublished on 2 Aug 2023Updated on 11 Feb 2026135How do I buy and sell crypto with a third party?
Note: your third-party account's name shall be identical to OKX account's name.How long does it take to receive fiat when selling crypto? It is subject to the fiat merchant's discretion. If you choose to sell and receive through a bank account, the process can take 1-3 business days. It only takes a few minutes to sell and receive via a digital wallet.What are fiat gateways?Published on 5 Sept 2023Updated on 6 Apr 2026674OKX Web3 wallet customer review reward from Sourceforge terms and conditions
This promotion is on a first-come, first-served basis, and a maximum of 150 eligible participants will each receive the Gift. Limit one (1) gift per recipient. Sub-accounts will not be eligible to participate or receive any rewards. Any and all applicable taxes and all fees and additional expenses, including connection, installation, and/or service costs, related to acceptance and use of Gift are the sole responsibility of the individual Gift recipient.Published on 7 Aug 2023Updated on 28 Aug 202555OKX customer review reward from Sourceforge terms and conditions
This promotion is on a first-come, first-served basis, and a maximum of 50 eligible participants will each receive the Gift. Limit one (1) gift per recipient. Sub-accounts will not be eligible to participate or receive any rewards. Any and all applicable taxes and all fees and additional expenses, including connection, installation, and/or service costs, related to acceptance and use of Gift are the sole responsibility of the individual Gift recipient.Published on 7 Aug 2023Updated on 8 Oct 202587Official Rules for McLaren Race Rewind Fandom Digital Collectibles for Australia and Brazil
Additional Requirements: Limit (1) Gift per recipient per individual race (first-tier of the Promotion) and per year end commemorative event (second-tier of Promotion). Sub-accounts will not be eligible to participate or receive any rewards. Any and all applicable taxes and all fees and additional expenses, including connection, installation, and/or service costs, related to acceptance and use of Gift are the sole responsibility of the individual Gift recipient.Published on 19 Jul 2024Updated on 9 Feb 20261How do I safeguard my Web3 wallet from fraudsters?
Use legitimate services only: avoid clicking on falsely advertised links for gift cards, fuel cards, recharge cards, etc., especially those offering redirection services. For legitimate recharge services, please use the recipient's provided address to prevent financial losses.What should I do if my wallet is compromised?Published on 13 Dec 2023Updated on 27 Jan 20261,000Common scam tactics
Crypto gift scams One of the latest tactics involves scammers using "gifts" or "bonus events" to deceive users into transferring funds. These scams may appear as legitimate opportunities to learn about trading or participate in exclusive promotions. However, the end goal is always the same: to gain unauthorized access to your funds.Published on 28 Sept 2023Updated on 6 Feb 20262,649What are Source of Funds (SoF) and Source of Wealth (SoW)?
Will/Testament Must be officially certified Grant of probate Must be an official court document Distribution Statement Shows inheritance amount Tax Statement Shows inheritance amount received Bank Statement Shows inheritance transfer Gift Letter Must be notarized Transfer Record Must show transfer history Others Must show the transfer of assets (as part of an inheritance or gift) Government benefits Benefits Statement Issued within the last 3 months Provider Letter Shows confirmed benefit amountPublished on 24 Dec 2024Updated on 17 Nov 20251What is the New User Full Rebate Program?
Gift Package Amount Your gift package amount equals 100% of your First Qualifying Trade, calculated in USDT equivalent at the time of the trade. There is a cap amount for total reward. Please refer to landing page for detailed amount. If your First Qualifying Trade amount exceeds the maximum reward cap, the reward will be capped at the maximum amount.Published on 16 Mar 2026Updated on 20 Apr 20261What to do in the event of a trade error
The best thing to do is to reach out to your counterparty to start discussing a resolution as soon as you can. OKX cannot invalidate any trades done OTC with another user, the only way to solve a trade error is to agree with your counterparty about how to best proceed.Published on 30 Jun 2022Updated on 12 Feb 202696How do I activate my Pay?
To ensure the best security and reliability, we strongly recommend using the native passkey management tool called Passwords to create, store, and manage your passkeys. Learn more about Pay Passkey here.Published on 16 Sept 2025Updated on 28 Jan 20261How do I secure my account after detecting unusual activity?
If your previous device may be compromised, it’s best to use a secure device for any account recovery or checks to reduce the risk of unauthorized access.Published on 21 Mar 2025Updated on 12 Feb 202633Quote sorting
How does Block Trading by OKX determine which quote is the "best quote" to show on the first line for my RFQ on the RFQ Board? The best price, bid and ask, will be sorted to the top, independent of the Maker. This means that the best bid may have been provided by a different Maker than the best ask. For quotes on RFQs where the quote currency of all legs are the same, the best bid is simply the highest value, while the best ask is the lowest.Published on 30 Jun 2022Updated on 10 Sept 202513How to prevent phishing emails?
Knowing how to spot these emails is one of the best ways to protect your assets.How do phishing emails typically work? Scammers often send emails that look very similar to official messages. Their goal is to deceive you into taking actions that put your account at risk, such as clicking a malicious link or sharing sensitive information.Published on 24 Jun 2025Updated on 16 Dec 20253