All
FAQ
Announcements
Product documents
Why is my OKX app not working?
This guide explains common causes and practical solutions to help you restore access quickly.Why is my OKX app not working? There are several reasons why the app may stop working or crash.Published on 16 Mar 2026Updated on 6 Apr 20267How does futures spread trading work on OKX Liquid Marketplace?
For more details, visit here.Published on 13 Mar 2024Updated on 10 Sept 20256My authenticator app isn't working, what should I do?
If your authenticator app isn't working properly or you've lost access to it, try the following.My authenticator codes aren't working on OKX Try these fixes first to check if you can get your app working again: Sync your authenticator app time. For example, authenticator app has this feature under Settings > Time correction for codes > Sync now. Automate your mobile phone time.Published on 11 Aug 2023Updated on 9 Feb 20262,028How do total Profit and Loss (PnL) and Grid profits work for Spot Grid?
To estimate Grid Profits for the order group shown: Assume the same notional for buy and sell For calculation purposes, we align the quantity on both sides of the trade using the executed sell amount, which is 0.00005216 BTC.Published on 20 Jun 2025Updated on 26 Nov 202556Zero-Knowledge Proofs: what are zk-STARKs and how do they work? (zk-Stark V2)
In this article, we'll explain how we use zk-STARK to protect user privacy while proving our solvency.Before we continue, it's helpful to understand some basic ZKP terms, like Circuit, Merkle Tree, and Commitments. For beginners, there are many resources available to help you get started. For advanced users, you may refer to the MOOC Course and the academic monograph.How does zk-STARK work? We create a Merkle tree using the hash of each user's account as the leaves.Published on 21 Oct 2024Updated on 11 Feb 202692Zero-Knowledge Proofs: what are zk-STARKs and how do they work? (zk-STARK V1)
In this article, we'll introduce how it works and explain the general mathematical concept, but if you're interested in diving deeper, start here or here.How does it work? *Execution trace table and Merkle tree constructed for zk-STARK PoR* 1.Published on 10 May 2023Updated on 8 Sept 2025179How do I use Trading bonus?
How can I use Trading bonus? You can get trading bonus through various promotions. Find out how to obtain it as below: On the app: select Homepage > Menu > Reward Center > Trading bonus On the web: select More > Reward Center > Trading bonus Select Trading bonus once you're on the Reward Center pageDo I have to activate Trading bonus? The funds of Trading bonus vouchers in the Reward Center need to be activated before use.Published on 8 Mar 2024Updated on 17 Apr 20261,173What's demo trading and how do I use it?
This can lead to more informed and profitable trading decisions in the future. Access to market data: many demo trading platforms offer access to real-time market data and trading tools, allowing traders to gain a better understanding of the crypto markets and how they work.How do I use demo trading? Go to okx.com, hover on the Trade section and select Demo trading to launch the trading simulation mode page for the web version.Published on 1 Oct 2025Updated on 6 Feb 20263Understanding the risks of using digital payment token services
This is called price volatility, and it's often more extreme than in traditional markets. Here's what you need to know: Speculative trading can cause large and sudden price swings. Market demand, breaking news, or changes in sentiment can shift prices quickly. Sharp drops within minutes may lead to total loss of your investment.Published on 17 Jun 2025Updated on 17 Nov 20252How do I use the custom interval feature?
By using the Custom interval feature, traders can refine their market analysis with greater flexibility, making it easier to adapt to different trading strategies and market conditions. Learn how you can use the custom formula feature here.Published on 5 Mar 2025Updated on 10 Sept 20255How do I use the custom formula feature?
By leveraging the custom formula feature, traders can gain a more customized and data-driven approach to market analysis, ultimately enhancing decision-making and trading efficiency. Learn how you can use the custom interval feature here.Published on 5 Mar 2025Updated on 10 Sept 20254How do I use the liquidation price calculator?
Liquidation price calculator can be used to determine your profit, stop loss, and liquidation prices with this tutorial. Follow the steps below to make the most of your calculations.How do I calculate the required margin, P&L, and P&L ratio?Published on 3 Jul 2024Updated on 16 Apr 202639How do I use the Open interest indicator?
When trading futures, head over to the Indicators option on the top menu above the chart and select it Select the Indicators option to load the indicator settings page Indicator settings pop-up page will appear, select sub-chart indicators option on the top menu Check the box of the trading data indicators for the OI Select Open interest (OI) indicator and set your preference on the details before proceeding Learn more on how you can explore the chart trading layout here.Published on 15 May 2024Updated on 10 Sept 202521What's smart sync and how do I use it?
You don’t need to configure any other settings for your copy trade, and management of risk and profit is left to the lead trader, letting you more efficiently get returns from your copy trades.What are the benefits of using smart sync? Copy with one click: just set a total investment and start copy trading. You don’t need to set any other settings.Published on 26 Feb 2024Updated on 12 Feb 2026434How do I use the chart trading layout?
The new web charting trading layout brings a range of benefits to traders, enhancing their efficiency, trading experience, and control over their strategies. The layout includes fullscreen chart view, direct trading capabilities, and sophisticated drawing tools to elevate efficiency and simplify the trading process. The extended charting screens aid traders in conducting thorough analyses with...Published on 29 Jan 2024Updated on 18 Apr 2026126