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How do I use a physical security key to protect my account?
One-time CAPTCHA-based authentication Similar to other traditional authenticators (for example, Google Authenticator or Microsoft Authenticator), which generates time-based one-time passwords (TOTP).Published on 10 Jan 2025Updated on 12 Feb 202618,434Spot grid bot FAQ
This is normal and can happen in two main situations: Base Currency or Base + Quote Currency investment: If you invested in base currency or both base and quote currencies, the SELL order may be placed first to sell some of the base currency, followed by the BUY orders to complete the grid levels. This is a standard part of the process and doesn't indicate any issue.Published on 28 Aug 2025Updated on 22 Jan 202619How do I set a price alert?
Toggle different types of notifications on or off based on your needs On the Web: On the trading page, select the Settings icon Under Preferences, select the Trade notifications You can toggle different types of notifications on or off based on your needs There are several options for the type of sounds that you can select based on your preferencePublished on 30 Apr 2024Updated on 15 Apr 2026261How long does it take for a deposit to be completed?
Bundle verification: if you choose to transact on a Layer 2 network (such as Optimism, Base, or Arbitrum One), the transaction will be verified on Layer 2 and then bundled with other transactions as a single bundle for verification on Layer 1.Published on 17 Oct 2024Updated on 1 Jan 2026422What are crypto-margined futures and USDT-margined futures? What are the differences?
For example: The index price of BTCUSDT perpetual is based on the BTC/USDT price. The index price of BTCUSD perpetual (Crypto-margined) is based on the BTC/USD price. 2. Contract value For USDT-margined perpetual futures, the contract size is based on the underlying cryptocurrency. Example: The contract size of BTCUSDT perpetual is 0.01 BTC per contract. For Crypto-margined perpetual futures, the contract size is denominated in USD.Published on 20 Mar 2023Updated on 20 Apr 2026203What's the Nitro Spreads table view?
The sortable table view allows users to compare spreads side-by-side by sorting columns based on various criteria such as price, volume, and APR. This feature helps you evaluate the relative 'expensiveness' of different contracts and to track price changes over time.How does the Nitro table view handle spread volumes? The sortable table view integrates spread volumes directly into the table, providing a comprehensive overview of trading activity.Published on 16 Jul 2024Updated on 10 Sept 20253X Layer upgrade and OKT/OKB asset handling FAQ
The platform will automatically convert your OKT to OKB based on the average closing prices between July 13 and August 12, 2025.The current price of OKB is relatively high. Why not exchange OKB for OKT at this price? Starting from August 15, 2025, OKT held by users will be automatically converted to an equivalent amount of OKB based on the average closing prices of OKB and OKT on the platform from July 13 to August 12, 2025.Published on 13 Aug 2025Updated on 29 Jan 202628How do I set up indicators on the chart?
Enable Color bars based on previous close to color candles based on the previous candle's close instead of the current open. Status line — controls what shows in the chart's top bar. Toggle the symbol logo, title, OHLC chart values, and bar change values. For indicators, you can show or hide names, input parameters, values, and background highlights on hover. Scales and lines — controls the price scale, labels, and time axis.Published on 30 Nov 2024Updated on 20 Apr 202615How do I track the cost price of my spot trades?
The calculations are based on your spot trading history. You may choose to calculate by average entry cost or cumulative average cost in trading settings Note: we only use data available from 00:00 (UTC) on August 29, 2024, onwards. Get the details of your spot trading from the crypto pageHow do I switch between Average and Cumulative Cost Price?Published on 5 Sept 2024Updated on 24 Apr 202628How do I use the Copy mode restriction feature?
Smart Sync Copy mode: the system automatically places orders for copy traders based on the lead trader's leverage and investment amount for each position. Users cannot set their own leverage or investment amounts, fully following the lead trader's strategy. This mode is suitable for new copy trading users, as it may prevent losses due to incorrect parameter settings.Published on 16 Jul 2024Updated on 9 Feb 202637Copy traders: How do I choose a lead trader?
You can also make your selection based on two type of traders – Spot and Futures. The current available data indicators are as follows: Indicator Definition Overview Calculation based on the weighting of multiple indicators for each traders Win rate Win rate = No. of profitable orders / Total no. of orders PnL% PnL% = Profit / Cost. Cost calculations will consider any changes caused by funds being transferred in or out of a user’s trading account.Published on 22 Dec 2022Updated on 9 Apr 2026259Forced Liquidation FAQ
The actual liquidation or position reduction price is determined based on the mark price when the maintenance margin ratio is ≤ 100%.5. What is the mark price? The liquidation price is based on the mark price, rather than the last price or the index price. On the market page, you can click Last Price in the upper-left corner to switch the price type displayed on the candlestick chart.Published on 4 Jul 2025Updated on 20 Apr 20267Why can't I join or claim rewards from a campaign?
Your account may be temporarily restricted from joining certain campaigns based on campaign-specific eligibility terms or platform rules. You can continue to use other features on the platform as usual, including trading, deposits, and more. You may click the button below to request review eligibility.What could be affecting my campaign eligibility? Campaign eligibility is determined by system checks to ensure fairness and platform security.Published on 10 Jun 2025Updated on 22 Apr 202614,466How do I start trading cryptocurrency on OKX with Smart Trading?
After directly integrating with TradingView and aligning the trading signals with your preferred strategy and risk tolerance, trades will then be made automatically based on your pre-planned inputs. This gives crypto traders the benefit of employing their crypto market knowledge and saving time with trade automation. It's important to keep in mind that trading based on predetermined signals can have both upsides and downsides.Published on 7 Apr 2024Updated on 15 Oct 202573Introduction to proportional copy trading
Refer to the historical average order value of traders and set the following multiplier based on the smart recommendation. *Configuration instructions: Note: The corresponding indicators and weights may be adjusted at any time based on market conditions and customer feedback. Step four: Click on "Follow Now". A confirmation pop-up will appear. Check if the configuration information is correct. If everything is correct, click "Confirm" to complete the follow order setup.3.Published on 4 Apr 2023Updated on 3 Feb 202659