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What can I do if I trigger risk control?
What can I do to avoid triggering risk control? OKX has strict and comprehensive risk control standards. Therefore, all users must abide by the platform's relevant rules on fiat transactions to avoid triggering risk control. When trading on OKX, please avoid high-risk transactions, such as buying crypto on behalf of others, withdrawals for gambling purposes, off-site transactions, or assisting suspicious individuals online to launder money and score points.Published on 13 Sept 2023Updated on 22 Apr 20261,799What should I do if the T+N security protection is triggered and I can't trade?
If buying or selling crypto triggers the platform's risk control, please refer to this article here for additional information.Why do I have T+N when others don't? The T+N policy applies to all users, but it isn't necessarily triggered for every transaction. Please refer to the order page to check whether T+N has been applied to your order.Published on 17 Mar 2023Updated on 22 Apr 20262,794Why didn't the TP/SL execute at the set price?
On the trading page, click Markets > Last Price to switch between different price types, review historical price movements, and compare them with your configured trigger price to confirm whether the trigger price was actually reached. If the take profit or stop loss trigger price is not triggered, the corresponding order will not be executed.Published on 13 Nov 2024Updated on 20 Apr 202611How do I place a TP/SL with Limit Order?
Trade > select TP/SL > OCO > enter amount for TP trigger price and SL trigger price > Sell Fill in your TP/SL trigger prices to proceed with your tradingPublished on 31 May 2024Updated on 12 Feb 2026281What are the rules for P2P order cancellation?
The first trigger will ban you from C2C trading for 15 minutes. 2nd time After the 15-minute ban is lifted, the second trigger of the day will ban you from C2C trading for 30-minute. 3rd time After the 30-minute ban is lifted, the third trigger of the day will ban you from C2C trading for 1 hour. 4th time After the 1-hour ban is lifted, the fourth trigger of the day will ban you from C2C trading for 4 hours. 5th time More than 4 triggers a day will ban you from C2C trading for the whole day.Published on 16 Aug 2023Updated on 21 Apr 20261,781How do I use spot margin trading? (App)
TP/SL: Select the specific position you want to close > select TP/SL > Enter the Take profit Trigger price and Stop loss Trigger price > Enter desired amount > Select Confirm Close All: If you need to quickly close all positions, Select the specific position > select Close AllHow is margin interest calculated? In both cross margin and isolated margin modes, interest is charged when you have outstanding liabilities.When is interest charged?Published on 20 Mar 2023Updated on 20 Apr 2026220OKX API FAQ
Rules for setting stop-loss trigger price/take-profit trigger price – during selling, the take-profit trigger price is greater than the latest transaction price, and the stop-loss trigger price is less than the latest transaction price; while during buying, the take-profit trigger price is less than the latest transaction price, and the stop-loss trigger price is greater than the latest transaction price.What's "Interface error: 50102 Timestamp request expired"?Published on 20 Sept 2024Updated on 20 Apr 2026137How do I modify TP/SL?
On the app Access the trading section: Select Trade from the main menu Select the trading pair you want to modify View your positions: select the Positions option to see all your open positions Select the position to modify: Find the specific position you wish to modify Tap on the position to open the details Adjust TP/SL levels: In the position details, look for the option to modify TP/SL Select Modify or the TP/SL icons Enter your new TP/SL prices Insert your trigger prices for TP trigger and StopPublished on 13 Jun 2024Updated on 10 Sept 202534How to add personalized messages for custom price alerts?
With the ability to add personalized messages to these alerts, you can include tailored notes, reminders, or even specific trading strategies to guide your actions when the alert is triggered. This feature not only enhances your trading efficiency but also keeps your alerts aligned with your unique goals and plans, ensuring you remain organized and prepared for every market opportunity.Published on 6 Feb 2025Updated on 10 Sept 20253How do I reset my Two-factor authentication (2FA)?
authentication Select Switch authentication method > Reset two-factor authentication > Reset phone number / email / authenticator app, and select Confirm Fill in the verification details and select Confirm You'll receive a confirmation upon successfully resetting your authentication methodOn the web If you enable two-factor authentication and log in to your account as usual, the system will trigger two-factor authentication In Unable to verify?Published on 15 Sept 2023Updated on 15 Oct 202527Forced Liquidation FAQ
Under what circumstances will forced liquidation be triggered? When the maintenance margin ratio ≤ 100%, it indicates that the account equity is no longer sufficient to cover the maintenance margin and potential liquidation fees. In this case, the system will trigger forced liquidation. You are advised to closely monitor changes in the margin ratio. For information on how to calculate the maintenance margin ratio, please refer to: What is margin in futures trading? 3.Published on 4 Jul 2025Updated on 20 Apr 20267How do I close lead trades with a limit order and custom amount?
Supported order types for futures trading include: Support type Order type Supported Limit, Market, Advanced limit (Post only, FOK, IOC), Take Profit (TP) / Stop Loss (SL), Trailing stop, Trigger Not supported Iceberg, TWAP Note: if you place any bot trades (such as futures grid, futures DCA, or arbitrage bots) they won't act as lead trades.Published on 5 Dec 2023Updated on 9 Feb 20262,263Copy traders FAQ
Copy and lead traders can close positions manually, or closures might be triggered due to a take profit/stop loss or liquidation.Published on 1 Sept 2023Updated on 6 Apr 2026182What is Leverage, Futures and Margin?
A sudden market move triggers liquidation — the exchange automatically closes your position and your full $500 is gone. For more detail on how liquidation is triggered and handled, see the Liquidation FAQ.How does the maintenance margin requirement work? Every open position has a maintenance margin requirement. This is a minimum margin ratio that must be maintained to keep the position open.Published on 9 Apr 2026Updated on 9 Apr 2026How do I reset Two-factor authentication (2FA)?
details and select Confirm You'll receive a confirmation upon successfully resetting your authentication method If you don't remember password, can't login: Please follow here to reset both your password and two-factor authenticationOn the web If you remember password but fail two-factor authentication (2FA) Log into your account as usual, then the system will trigger two-factor authentication In Unable to verify?Published on 15 Sept 2023Updated on 16 Apr 20266,212