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FCA risk warning for United Kingdom users
Due to the potential for losses, the Financial Conduct Authority (FCA) considers this investment to be high risk.What are the key risks? You could lose all the money you invest The performance of most cryptoassets can be highly volatile, with their value dropping as quickly as it can rise. You should be prepared to lose all the money you invest in cryptoassets. The cryptoasset market is largely...Published on 17 Oct 2024Updated on 9 Apr 202613United Kingdom (UK) financial promotions FAQ
What are the changes for United Kingdom (UK) resident users? The Financial Conduct Authority (FCA) implemented new rules on June 8, 2023, classifying crypto assets as 'Restricted Mass Market Investments'. These rules introduce specific restrictions on marketing cryptoassets to UK consumers. The restrictions include clear risk warnings, a ban on incentives to invest, positive frictions, user categorisation requirements, and appropriateness assessments.Published on 28 Dec 2023Updated on 9 Feb 202669OKX UK: what can I use in the United Kingdom?
How am I serviced as a United Kingdom (UK) customer? UK customers are provided with services by Aux Cayes FinTech Co. Ltd., a company registered in Seychelles.How can I access derivatives and margin-related products? We don't offer crypto derivatives like futures, perpetuals, or options to retail customers in the UK due to strict Financial Conduct Authority (FCA) rules that banned these products for retail investors.Published on 9 Feb 2026Updated on 10 Apr 2026Gas fees FAQ
Gas fees are determined by three key factors: Gas price: the cost per unit of gas, often influenced by network demand. Gas limit: the maximum amount of gas your transaction can consume. Complex actions, like interacting with smart contracts, require higher gas limits. Network traffic: during high traffic periods, fees may increase as users compete for transaction processing.Published on 17 Feb 2025Updated on 27 Feb 2026252How do I trade perpetual futures on OKX?
After choosing the margin type, you can select the trading pair using the filters located at the top of the page (for example, All for all available trading pairs, Top for the most popular trading pairs, DeFi for trading pairs with DeFi tokens, Storage for pairs with decentralized storage coins, or Alts for trading pairs with altcoins). Alternatively, you can scroll or search for the asset you want to trade.Published on 25 Mar 2024Updated on 20 Apr 2026130How do I back up my wallet to iCloud, Google Drive and Huawei Cloud?
Insufficient cloud storage: Ensure there's enough available storage in your cloud drive. You may need to clear some space before trying again. HMS Core components (Huawei devices only): If you're using a Huawei device, make sure HMS Core is installed and updated to the latest version via AppGallery. After confirming the above, try backing up your wallet again. Visit OKX wallet FAQ or contact our OKX Assistant for further assistance.Published on 12 Jan 2023Updated on 2 Mar 20269,574What attestation do we need to agree to when verifying as an institutional customer?
Applicant is not a trust governed by the laws of a state or other jurisdiction in the United States, if a court within the United States is able to exercise primary supervision over the administration of the trust; G.Published on 5 Feb 2024Updated on 8 Oct 2025131How can I troubleshoot web or app issues?
If you're unable to take screenshots in the desktop app, you may right-click on an empty area of the desktop app and enable screen sharing protection.Other issues If you experience issues while using the OKX website or app, please try the following troubleshooting steps first:Use an incognito browser Try accessing OKX using Incognito mode in your browser.Clear cache or DataFor Android Go to Settings > Apps > OKX app > Storage. Select Clear Cache first.Published on 11 Feb 2026Updated on 16 Apr 20267How can I switch the site to my preferred language?
Note: for certain regions such as the United States and the United Kingdom, English is the only available language option and you can’t switch to other languages.On the app Adjust the language settings by navigating to Menu before selecting Profile and Settings. Once in the User Center page, select Preferences and Language from the list on the page to change your app languages.On the web Head over to the User Center, select the Preferences section and choose Language from the options available.Published on 15 Jan 2026Updated on 31 Mar 202620How do I trade with OKX on TradingView?
You have the option to configure the order quantity for Futures trading unit in the unit of Crypto, Contracts or USDⓈ for the USDⓈ-margined and Crypto-margined Ensure the preferred amount is correct Note: We currently don’t support the USDⓈ trading unit for USDⓈ-margined futures contracts on TradingView in single-currency margin mode to improve the overall user experience, . Instead, choose contracts or crypto as your trading unit.Published on 29 Jul 2025Updated on 16 Apr 202666What's P2P trading?
The ad price will be the unit price that your buyers and sellers will get when they place an order on your ads. The ad price will determine the ranking of the ad in the P2P marketplace.1. Fixed price ads Create ad with fixed price When fixed price is selected, the unit price you enter will be your ad price per unit. Your ad price will remain fixed and not be influenced by market fluctuations.2.Published on 5 Sept 2023Updated on 6 Apr 2026867How do I fund my OKX Wallet for McLaren Race Rewind?
Risk Warning for United Kingdom users: Race Rewind Digital Collectibles are unregulated crypto assets. Their value could go down as well as up. An OKX-compatible X Layer wallet is required to hold them. You will have to pay gas fees if you transfer them. Capital gains tax may be payable on profits from their resale. They do not grant you any intellectual property rights in the underlying artwork or the right to display the artwork for commercial purposes or modify it.Published on 4 Oct 2024Updated on 12 Sept 202533What should I do if facial recognition fails?
Device-related issuesApp permissions Kindly ensure that our app has been granted permission to access your phone's photo album and camera, as well as permission to use storage space. You can configure this through your phone's app permission settings.App version Update the app to the latest version and try again.Published on 11 Oct 2024Updated on 21 Apr 2026460How can the OKX NFT Marketplace keep your NFT investments secured?
With state-of-the-art encryption, multi-factor authentication, and cold storage for digital assets, OKX is at the forefront of NFT security.Multichain integration OKX NFT Marketplace stands out as a multi-chain platform, supporting various blockchain networks. This multi-chain approach allows users to diversify their NFT portfolio while still enjoying the same high level of security and safety. No matter which blockchain you prefer, OKX is committed to protecting your assets.Published on 10 Nov 2023Updated on 12 Sept 202520What are the most commonly used DApps?
UniSat: Chrome plugin wallet for BTC ecosystem, supporting storage and trading of BRC-20 tokens. Avascriptions: an ASC-20 protocol-based inscription platform with a user-friendly deployment and trading environment. Etch Market: a leading Ethscriptions platform that offers trading of tokens, NFTs, and domain names.What's NFT Trading Market? NFTs, or non-fungible tokens, are unique cryptographic tokens created on the blockchain.Published on 15 Nov 2022Updated on 12 Feb 2026462