You can do it in your device's general settings: Android: Settings > General Management > Date and time > Automatic date and time iOS: Settings > General > Date & Time > Set Automatically Sync your mobile phone and desktop times Clear OKX mobile app cache or desktop browser cache and cookies Try entering codes on different platforms: OKX website in desktop browser, OKX website in mobile browser, OKX desktop app, or OKX mobile app If this doesn't help, you'll need to change your phone number, as SMS

If your authenticator app doesn't support time syncing, you can automate it in your device's general settings: Android: Settings > General Management > Date and time > Automatic date and time iOS: Settings > General > Date & Time > Set Automatically Sync your mobile phone and desktop times. Clear OKX mobile app cache or desktop browser cache and cookies. Try entering codes on different platforms: OKX website in desktop browser, OKX website in mobile browser, OKX desktop app, or OKX mobile app.

Why can't I take screenshots on the desktop app? If you're unable to take screenshots in the desktop app, you may right-click on an empty area of the desktop app and enable screen sharing protection.Other issues If you experience issues while using the OKX website or app, please try the following troubleshooting steps first:Use an incognito browser Try accessing OKX using Incognito mode in your browser.Clear cache or DataFor Android Go to Settings > Apps > OKX app > Storage.

Step 1: Download and open the EML file Download the EML file on your desktop. Log in to your email account.

Request a code on different OKX platforms: desktop browser, desktop app, mobile browser, or mobile app. If you can't log in, switch to other alternatives, see the steps below to know how it's done. Note: SMS security codes are only sent through standard mobile carriers. Other messaging services (such as WhatsApp, Telegram, or third-party apps) aren't supported for receiving SMS verification codes.How can I troubleshoot when I don't receive the SMS code?

Note: this tool is only supported on desktop browsers. You’ll need to install the OKX browser extension wallet before proceeding. Once the extension is installed, follow these steps: Open the withdrawal tool and select Connect Wallet in the top menu Select Connect wallet from the Web3 site Click Connect in the pop-up window.

However, OKX also offers a guest mode on the home page that you can use on your desktop or mobile browser to explore some of OKX Wallet's features. You'll be able to view a sample of transaction history, crypto holdings, DeFi approvals, and collected NFTs, along with a general summary that breaks down the sample wallet's holdings. If you want to view more product details or explore more features, you'll need to create your own OKX Wallet.

If you do not have an OKX Web3 Wallet, you can download the OKX mobile app or desktop app from the relevant app store and make one for free. Click here for additional instructions. Mint an NFT during any Entry Period. If you mint an NFT during the first Entry Period, you will be airdropped the NFTs from the previous 5 races within seven days. If you collect all 24 NFTs in the collection, you will also have an opportunity to mint an NFT during the final Entry Period.