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Why was my X-Perps order rejected?
This can happen even when you have a balance visible in your account if: funds are in a different account bucket margin is already tied to other positions/orders required margin increased due to volatility or risk parametersOrder parameter issues Orders may also be rejected if settings are inconsistent, for example: trigger conditions that do not meet product rules invalid price/size inputs TP/SL settings that conflict with order requirementsWhat should I do next if my X-Perps order keeps gettingPublished on Apr 9, 2026Updated on Apr 22, 2026FAQHow do I withdraw and transfer funds between my Funding and Trading accounts for X-Perps?
Before placing an order, review: which account currently holds your funds (Funding vs Trading) whether your balance is marked as available for trading whether any funds are tied to open orders or positions whether a transfer between accounts is required and has been completedHow do I withdraw funds from my X-Perps account? Withdrawals on OKX are handled through the Withdraw flow and are typically initiated from the Funding account.On the app Go to Assets / Portfolio Select Withdraw.Published on Apr 9, 2026Updated on Apr 21, 2026FAQHow do total Profit and Loss (PnL) and Grid profits work for Spot Grid?
While Grid Profits gives you a clear view of how much your bot has earned from grid trading alone, it doesn’t reflect: Unrealized gains/losses from open positions Any Earn interest Trading fees not tied to grid execution Therefore, Total PnL gives a full picture of your bot’s performance. Grid Profits is meant for reference and breakdown purposes.Published on Jun 20, 2025Updated on Nov 26, 2025FAQ56How do I check on updates to my support ticket?
The link is securely tied to your email address. You'll be prompted to verify your email before proceeding. Request to send code to your email for verification process Fill in the code that you received once this page appears Once the Ticket details page opens, review the latest updates from our team. To reply, scroll to the reply box at the bottom of the page. Type your message or attach any supporting files. Click Send or Reply to continue the conversation with our support team.Published on Oct 17, 2025Updated on Apr 18, 2026FAQ48What's a dusting attack?
Malicious airdrops can be tied to smart-contract scams. Use privacy tools carefully. hierarchical deterministic wallets or privacy-focused wallets can help, but they have trade-offs.Can a VPN help? A VPN hides your IP from local observers, but it doesn’t stop on-chain analysis. Wallet hygiene (avoiding address reuse, using HD wallets) is more effective. Explore more about risk and fraud by visiting here.Published on Oct 4, 2024Updated on Mar 3, 2026FAQ13
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