All
FAQ
Announcements
Product documents
How do I discover new tokens?
If you want to discover new tokens in the ever-evolving cryptocurrency market, a great starting point is to visit the Rankings page or go to OKX App home page > New > select crypto pair, then tap Info at the top to view the popularity and market cap rankings. Tap through to explore the full rankings page.What's the Ranking page (leaderboard) and how can I use it to discover new tokens?Aug 9, 2024Published on Aug 9, 2024Aug 5, 2026Updated on Aug 5, 202656Elective professional client status FAQ
The decision to request elective professional client status is yours.Can I change back to retail client status later? Yes. If you no longer want to be classified as an elective professional client, you can contact our OKX Assistant in writing and request to return to retail client classification.What do I need before requesting elective professional client status?Sep 8, 2026Published on Sep 8, 2026Sep 8, 2026Updated on Sep 8, 2026What's OKX NFT Marketplace?
Select your preferred collection, and select Order book Select your preferred order type Enter your preferred number of NFTs at Amount field Confirm your purchase Enter the number of NFTs that you preferred to buy/sell in bulkNFT Market Ranking If you want to gain insights into market trends and capture money-making opportunities, you can find it at Wallet > Marketplace > Rankings Opening NFT Collection Rankings pageAug 22, 2023Published on Aug 22, 2023Sep 2, 2026Updated on Sep 2, 202672How do I mint NFTs?
Rankings: Shows data-based rankings of NFT collections across supported blockchains, allowing users to compare volume, floor price, and market trends over different time periods. Activity: Displays real-time marketplace activity, including recent sales, listings, and transfers, helping users track ongoing NFT transactions.How can I mint NFTs?May 5, 2023Published on May 5, 2023Aug 5, 2026Updated on Aug 5, 2026669How do I find the Marketcap feature?
Compare assets: view rankings of cryptocurrencies based on market cap, liquidity, and other key metrics. Identify trends: detect bullish or bearish market conditions and adjust your trading strategies accordingly.How do I find the Marketcap feature?Feb 27, 2025Published on Feb 27, 2025Aug 5, 2026Updated on Aug 5, 20267Who can access X-Perps?
Customer support can't complete these steps for you or skip them.Is the appropriateness assessment the same for retail and professional users? Yes. Both retail and professional users complete the same assessment. The classification may affect certain regulatory protections, but the X-Perps product offering is identical for both.Do I need to complete KYC before the appropriateness assessment? Yes.Apr 15, 2026Published on Apr 15, 2026Sep 4, 2026Updated on Sep 4, 20265How do I use a physical security key to protect my account?
When purchasing a physical security key, ensure you choose reputable brands like YubiKey or Ledger from trusted retailers. These devices are designed to offer high security without relying on cloud synchronization and are compatible with OKX's authentication systems. If you'd like to learn how to set up and use your physical security key after purchase, please refer to the official website of the retailer or manufacturer for detailed instructions.Jan 10, 2025Published on Jan 10, 2025Aug 25, 2026Updated on Aug 25, 202623,253What are the trading volume rules for the campaign?
Any trades involving non-eligible tokens will: Not be counted toward your campaign trading volume Not contribute to rewards or ranking (if applicable)Where can I find more detailed rules? For complete details, including: Eligible tokens Campaign mechanics Reward structure Please refer to the specific official campaign rules page provided on our platform.Mar 26, 2026Published on Mar 26, 2026Aug 26, 2026Updated on Aug 26, 20261Pay wallet auto top-up FAQ
You'll need to define three things: Trigger threshold — the minimum Pay balance that activates a top-up Top-up amount — the fixed amount to transfer each time the rule triggers Funding sources — up to 3 sources, ranked in priority order to determine which is drawn from firstHow do I set the auto top-up feature? Note: please ensure that your app is on version 6.171.1 for iOS, while Android version is on 6.171.0. Auto top-up isn't a scheduled recurring transfer.May 14, 2026Published on May 14, 2026Oct 7, 2026Updated on Oct 7, 202619How do I turn on Hedge mode?
It's widely used by both institutional and experienced retail traders to enhance risk control and adapt quickly to changing market conditions—all while keeping multiple positions active within the same contract.Why should I use hedge mode? Helps manage risk in volatile markets: Hedge mode allows traders to mitigate risk by holding both long and short positions at the same time.May 7, 2025Published on May 7, 2025Aug 26, 2026Updated on Aug 26, 202616How do I explore new tokens?
Market Capitalization: explore the top tokens ranked by market capitalization. Trading Volume: explore which cryptocurrencies have the highest turnover rates. This metric can indicate active trading volumes and investor interest.How do I stay informed with the new token listings? All you have to do is to enable your push notifications. Turn on push notifications to stay informed about the exciting new token listings by heading to the Menu > User Center > Notifications.Aug 9, 2024Published on Aug 9, 2024Aug 5, 2026Updated on Aug 5, 20261TradFi X-Perps Introduction FAQ
X-Perps support 24/7 trading, long and short positions, and leverage of up to 10x for EEA retail users (as of 9 June 2026). This allows users to rotate capital between crypto and TradFi-linked markets from one platform. X-Perps carry risks including funding fees, liquidation risk, and potential price divergence outside traditional market hours.Is there a minimum amount needed to start trading X-Perps? The minimum lot size for all OKX X-Perps contracts is 0.01 contracts.Jun 9, 2026Published on Jun 9, 2026Oct 11, 2026Updated on Oct 11, 2026What are X-Perps (Expiry Perps)?
You can be classified as either Retail or Professional — the product offering is identical for both groups. If you don't pass the assessment, you'll need to wait a period of time before you can retake it. Unlock X-Perps now.What are the available markets for accessing X-Perps? Available in 10+ markets. Please check eligibility in the OKX app. Important note: X-Perps availability, features, and eligibility can vary by region and account status.Apr 15, 2026Published on Apr 15, 2026Sep 4, 2026Updated on Sep 4, 20263How do I buy crypto and earn rewards?
You must be an identity-verified retail user residing in eligible countries within the EEA. The eligible countries are: Netherlands, Germany, France and Poland. 6. When will I get my BTC reward? Your rewards will appear in your account shortly after you earn them, but they are "locked" for 60 days. After this 60-day period, you are free to trade or withdraw your rewards.7. I opted-in and made a purchase, but I still don't have my rewards. What should I do?Feb 19, 2026Published on Feb 19, 2026Aug 5, 2026Updated on Aug 5, 20263How do I sell NFTs ?
.; Launchpad: launch your projects on OKX's NFT initial offering platform; Rankings: real-time, comprehensive on-chain data to help users gain insights into market trends. How do I sell NFTs on the Web? Open and connect your OKX wallet, then click on your wallet portfolio > NFT. Note: If you don’t have a wallet yet, we recommend downloading the OKX Wallet browser extension.Aug 22, 2023Published on Aug 22, 2023Sep 3, 2026Updated on Sep 3, 2026962