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OKX DEX User Guide (Web)
Alternatively, click Swap at the top of the web page to perform a token swap or initiate a Bridge transaction.How do I use Swap & Bridge? Currently, OKX DEX supports trading crypto on 26 chains and cross-chain swaps on 17 chains.Swap In From, select the amount of tokens you wish to swap from; In To, select the amount the tokens you wish to swap into.Published on Aug 25, 2023Updated on Feb 12, 20261,016How do I make a withdrawal? (web)
There are 2 withdrawal methods on OKX: On-chain withdrawal: Transfer crypto via network to a wallet or an exchange. Internal transfer: Transfer crypto instantly with zero fees to OKX users.Getting started Log in to your account at okx.com, go to the Assets and select WithdrawOn-chain withdrawal Select crypto to withdraw and on-chain withdrawal method Select crypto and on-chain withdrawal method...Published on Aug 20, 2024Updated on Nov 17, 20259How do I create passkeys? (web)
What are passkeys? We now support Fast Identity Online (FIDO) passkeys as a two-factor authentication method. Passkeys allow you to enjoy password-free login without authentication codes. It's the most secure option to protect your account, and you can use your biometrics or a USB security key to log in. Once the passkey feature is activated, at least one passkey must always remain linked to the...Published on Aug 16, 2023Updated on Jan 29, 20264,270How do I enable allowlist? (web)
On the web, you can add up to 50 withdrawal addresses to your address book at a time — there's no cap on the total. If you wish to add more than 50, just repeat the process in batches. If you'd like to disable the Allowlist, you can switch it off in your Address book and enter your Two-Factor Authentication (2FA) codes to confirm disable the allowlist. After it's disabled, you're able to withdraw to any new addresses.What's the 30-day verification for the withdrawal from the address book?Published on Aug 14, 2023Updated on Apr 24, 2026418How do I make a deposit? (web)
On the Web: Log in to your account at okx.com, go to the Assets, and select Deposit Select the crypto that you want to deposit in Select crypto field and deposit network in the Deposit network field, then select Next Select your preferred crypto and network that match your corresponding platform Deposit details will then automatically generate To make a deposit, you can either Copy the deposit address to the platform you're sending from, or scan the QR code using that platform's app.Published on Aug 13, 2023Updated on Apr 23, 20267,697How can I troubleshoot web or app issues?
Why can't I take screenshots on the desktop app? If you're unable to take screenshots in the desktop app, you may right-click on an empty area of the desktop app and enable screen sharing protection.Other issues If you experience issues while using the OKX website or app, please try the following troubleshooting steps first:Use an incognito browser Try accessing OKX using Incognito mode in your...Published on Feb 11, 2026Updated on Apr 16, 20268How do I close my account? (web)
Self-service tool For quick access, click the button below: Once the account is closed, the account will be permanently closed and can't be retrieved. Note: after closing your account, there's a 30-day cooling period. You won't be able to reuse the same phone number, email, or identity information to create a new account during this time.Getting started Log in to your account at okx.com and go to...Published on Aug 22, 2023Updated on Apr 24, 2026459How do I freeze my account? (web)
Self-service tool For quick access, click the button below: Once you freeze your account, you won't be able to log in or register using the same email/phone/personal identity information. However, if you decide to unfreeze the account, you can unfreeze it at anytime by logging into your OKX app and completing a security check.Getting started Log in to your account at okx.com and go to the...Published on Aug 22, 2023Updated on Mar 24, 2026400How do I check the number of block confirmations? (web)
What are block confirmations and the number of block confirmations? Block confirmation is an act in that miners add your transaction into blocks (i.e., data blocks) on the blockchain when you deposit or withdraw. It is important as it makes sure the transaction is difficult to alter. When you've made a deposit, your deposit will be processed and verified by the miners. Once your deposit is...Published on Aug 22, 2023Updated on Feb 12, 2026142How do I migrate my email address or phone number to another account? (web)
What's self-migrating email address or phone number? It's a new feature that allows you to migrate your email address or phone number from a different account to your current account. Your current account remains active while the other account will be closed. Example: if you've an unverified account (Account A) and a verified account (Account B), you can migrate Account A into B. After migration,...Published on Aug 22, 2023Updated on Apr 1, 2026389How do I remove my debit or credit card?
You'll need to re-enter your card details if you want to use it again.On the web Go to okx.com and select Deposit in the navigation bar. Select the Cash tab, then select your cash currency. Select Visa/Mastercard as the deposit method. Tap Select next to your card info, then select Manage. OKX web deposit page with Visa/Mastercard and Select option Tap the remove icon next to the card you want to remove.Published on Apr 21, 2026Updated on Apr 21, 2026How do I check my deposit progress?
for the past 90 days on the app and for the past year on the web.Published on Aug 13, 2023Updated on Apr 15, 20268,872Why is my account restricted and what should I do?
Select Confirm to close all positionsOn the Web Select the position > Current Position > Close > Confirm Select Confirm to close all the position Please note that once you selected Confirm, the position will be closed immediately and the action can't be undone.Published on Feb 27, 2026Updated on Apr 12, 2026328How do I withdraw EUR with SEPA bank transfer?
You can review your withdrawal history: On the web: select Assets > Withdrawal > All withdrawals On the app: select Portfolio > transactions > filter Cash withdraw type Web: all withdrawals on the withdrawal page App: transactions on the Portfolio page5. Where do I find limits, fees and processing time details for cash withdrawal? Payment limits, fees and processing time information will be displayed on the payment method. For more details, check here.Published on Nov 16, 2023Updated on Dec 25, 2025250How do I transfer/deposit crypto with my sub-accounts?
After switching to your standard sub-account, you can go to Assets > My Assets > Overview > Deposit on the web to obtain your sub-account's deposit information. Alternatively, you can select Profile > Deposit to view your sub-account's deposit information. Open the deposit page in your standard sub-account on the web If you're accessing from our app, switch to your preferred sub-account at Menu > Profile and settings > Profile > Switch accounts, then go to Assets, and select Deposit.Published on Aug 22, 2023Updated on Apr 23, 20267,599