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2026 Year-End Gift FAQ
Eligible users can claim one 2026 End-of-Year Gift box from My Rewards between October 19, 2026, 10:00 (UTC+8) and October 26, 2026, 00:00 (UTC+8). You must select your apparel size and submit a valid delivery address during this period. The claim entry is shown only to eligible users. Eligible users may receive a gift claim card on the homepage, a gift card in their VIP IM group, and a gift claim push notification. Who can claim the 2026 End-of-Year Gift?Oct 2, 2026Published on Oct 2, 2026Oct 21, 2026Updated on Oct 21, 20263OKX customer review reward from Sourceforge terms and conditions
OKX is inviting customers to post reviews on SourceForge. If you have received a feedback link by email, we invite you to leave an unbiased and fair review for a chance to receive a $20 gift card. Terms and Conditions: Any reviews published will be publicly visible to SourceForge site visitors on the SourceForge.net website. Gift cards are not contingent upon the submission of positive reviews.Aug 7, 2023Published on Aug 7, 2023Aug 26, 2026Updated on Aug 26, 202689World Cup VIP Exclusive Gift Set FAQ
Our team will review your case and arrange a replacement or reshipment as appropriate.How long does a replacement or reshipment take? Timelines depend on the outcome of the review. Please contact customer support for an estimate based on your specific case.Do I need to return the entire set to exchange one item? No. You only need to return the specific item that requires replacement.Can I request a reshipment for a missing item? Yes.Dec 19, 2025Published on Dec 19, 2025Aug 5, 2026Updated on Aug 5, 2026323OKX Web3 wallet customer review reward from Sourceforge terms and conditions
OKX is inviting customers to post reviews on SourceForge. If you have received a feedback link by email, we invite you to leave an unbiased and fair review for a chance to receive a $20 gift card. Terms & Conditions: Any reviews published will be publicly visible to SourceForge site visitors on the SourceForge.net website. Gift cards are not contingent upon the submission of positive reviews.Aug 7, 2023Published on Aug 7, 2023Aug 26, 2026Updated on Aug 26, 202657Individual identity verification eligibility, review time and supported identity documents
Most reviews complete quickly, but some require additional checks. Monitor the identity-verification page, homepage, and registered email. If the page asks for more information or a new document, complete that task through the official upload entry. If the page shows Submitted or Under review and there is no new task, do not repeatedly submit the same information.Aug 28, 2026Published on Aug 28, 2026Aug 28, 2026Updated on Aug 28, 202610How can you grab exclusive opportunities with OKX Launchpad?
Introducing the OKX NFT Marketplace – where you can unlock opportunities in event ticket sales, primary subscriptions, and whitelist drops with Launchpad!How can I benefit from OKX Launchpad? In the ever-evolving world of blockchain technology and digital assets, NFTs (Non-Fungible Tokens) have taken the centre stage, transforming the way we perceive ownership and access to unique digital and physical items.Nov 10, 2023Published on Nov 10, 2023Aug 5, 2026Updated on Aug 5, 202659How can you protect yourself from a phishing attack?
You can set the anti-phishing code on OKX app > Menu > Security > Anti-phishing code. After setting the anti-phishing code, the email sent by OKX will contain the anti-phishing code you set. If there's no anti-phishing code in the email, it's a forged or fraudulent email. Whenever you find an SMS or email is suspicious, you're always welcome to contact our support center that's available 24/7 to verify the authenticity of the message.Aug 17, 2023Published on Aug 17, 2023Aug 26, 2026Updated on Aug 26, 20263,900What's a futures trading bot and how do you automate trades with it?
With long direction, the bot will only open and close long positions. With short being selected, it only opens and closes short positions. With neutral selection, the bot will open or close shorts above the market price and open or close longs below the market price. A critical difference between the spot grid automated strategy and the futures trading bot is the ability to trade with leverage.Sep 4, 2026Published on Sep 4, 2026Sep 4, 2026Updated on Sep 4, 2026How do I safeguard my Web3 wallet from fraudsters?
Use legitimate services only: avoid clicking on falsely advertised links for gift cards, fuel cards, recharge cards, etc., especially those offering redirection services. For legitimate recharge services, please use the recipient's provided address to prevent financial losses.What should I do if my wallet is compromised?Dec 13, 2023Published on Dec 13, 2023Aug 26, 2026Updated on Aug 26, 20261,129My account says “We need to know more about you.” What should I do?
Examples include: Employment income Business ownership Investments Inheritance Gifts Select the source that represents the largest part of your personal wealth. Your Source of Funds and Source of Wealth may be the same, but they do not have to be. If a Singapore page offers the option “My source of wealth is the same as my source of funds,” select it only when the same genuine activity explains both. If the sources differ, select them separately.Aug 28, 2026Published on Aug 28, 2026Sep 15, 2026Updated on Sep 15, 20265Common scam tactics
Under the guise of learning, the user was told to purchase lithium tokens and was promised a "gift". The scammer instructed the user to wait for a code, but the user soon discovered his account funds were gone. When questioned, the scammer only replied, "Wait." As a new user, the victim expressed confusion about how the gift was sent directly to the scammer's wallet, as he had no intention of transferring any funds.Sep 28, 2023Published on Sep 28, 2023Sep 7, 2026Updated on Sep 7, 20263,089What is the New User Full Rebate Program?
After registering via a designated channel, log in to the OKX app Access the Program landing page via the Homepage Card, Campaign Center, or other designated entry points Review the activity details and tap Enroll to join You may enroll at any stage before completing your First Qualifying Trade — including before or after completing your identity verification or making your first deposit Note: Each user may only join one New User Bonus activity at a time, regardless of the entry point used.3.Mar 16, 2026Published on Mar 16, 2026Aug 26, 2026Updated on Aug 26, 20269What's OKX VIP and how do I qualify for it in Europe?
Exclusive VIP experiences: invitation-only access to Manchester City and McLaren Racing experiences, local events, annual VIP galas, leadership roundtables, members-only salons, and bespoke gifting. Reserved for our top-tier VIPs. OKX Shield: eligible VIP users can access higher potential reimbursement limits for qualifying third-party account takeover losses, subject to activation, ongoing security requirements and claim review.Oct 20, 2026Published on Oct 20, 2026Oct 23, 2026Updated on Oct 23, 2026How to claim my RL OKXclusive Pass?
All Participants will win a Gift but no particular Gift is guaranteed. This promotion is on a first-come, first-served basis, and a maximum of 10,000 NFTs are available. Limit seven (7) Gifts per NFT holder. Any and all applicable taxes and all fees and additional expenses, including connection, installation, travel, and/or service costs, related to acceptance and use of Gift are the sole responsibility of the individual Gift recipient.Apr 5, 2023Published on Apr 5, 2023Aug 5, 2026Updated on Aug 5, 202644What are Source of Funds (SoF) and Source of Wealth (SoW)?
If you purchase 100 USDC on OKX, and the money used to buy the 100 USDC comes from your salary, you only need to select Employment Income as the source of funds. Source of Wealth (SoW): refers to the origin of an individual's overall financial assets, typically accumulated over time through means such as employment, business ownership, investments, or inheritance.Dec 24, 2024Published on Dec 24, 2024Aug 11, 2026Updated on Aug 11, 20261,008