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How can I switch the site to my preferred language?
Similarly, on the web platform, you can change the language by selecting the globe menu located in the main menu of the homepage, where you can browse and select from the available languages. This ensures that you can easily switch to your preferred language within the regions supported by us. Proceed to select the Language option at the top menu to browse the list of languagesPublished on Sep 25, 2024Updated on Feb 25, 20266,882Formal Complaint Handling Process
Office of the Arbiter of Financial Services (OAFS) If you are not satisfied with the content of the Final Response Letter, you may refer to the Office of the Arbiter of Financial Services in Malta.Complaints handling procedure in other languages Language Version Bulgarian Click here Croatian Click here Hungarian Click here Italian Click here Polish Click here Slovakian Click here Slovenian Click here Spanish Click hereData protection OKX, as the data controller, provides this Privacy Notice StatementPublished on Jan 23, 2025Updated on Apr 21, 202620Know Your Business (KYB) FAQ
Once the KYB process has started, OKX will cross-reference your institution’s information and documentation in order to understand the nature of the intended relationship and verify the true identity of your institution and any key persons. Learn more about the beneficial ownership of your institution here.Published on Jan 29, 2025Updated on Sep 27, 202530Beneficial Ownership FAQ
A beneficial owner refers to the natural person(s) who ultimately owns or exercises effective control over your institution. The word “ultimately” is important because, in some cases, a person indirectly associated with an institution may still be considered its beneficial owner through a chain of ownership or control.Published on Oct 10, 2024Updated on Dec 1, 20256Disclaimer for machine translation
Regarding languages not offered, these include French, German, Dutch, Spanish, Thai, Japanese, and Portuguese.Published on Aug 29, 2023Updated on Oct 8, 2025101How do I navigate to and customize notification settings?
In this section, you'll be able to view and update the settings of your app accordingly, from the language up till the market indicators style. Proceed to select Preferences and select Notifications from the option Select Notifications from the options under the Preferences topic Explore the list of topics for notification settings and set them according to your preference Here you can: Enable/disable system notifications (such as login reminders, order updates, or security alerts).Published on Oct 8, 2025Updated on Nov 6, 202517How do I start trading cryptocurrency on OKX with Smart Trading?
Setting language and local currency You can quickly change your language and local currency settings by selecting Preferences, either from the profile icon dropdown menu or by selecting the option from the toolbar. The Preferences section also gives you the option to change the color scheme for the trading quotes you see on our platform. Select Preferences to set up your settings2.Published on Apr 7, 2024Updated on Oct 15, 202573How do I explore new trading opportunities on OKX?
Everything on the feed will automatically show up in your native language. OKX Feed is also a feature that's capable of helping you to look into social sentiment and research for new trading opportunities. Learn how you can explore new trading opportunities on OKX Feed as below:How do I see the latest feed of all cryptos?Published on Jan 17, 2025Updated on Oct 15, 20253How do I determine my company type and understand which documents I need to prepare?
Refer to your official legal documents On your certificate of incorporation and/or business registration, there should be indicators assigned by the government agency responsible for issuing such documents stating the nature of your institution.Published on Oct 13, 2023Updated on Feb 12, 2026141How can I get my project listed on OKX?
Avoid exaggerated claims or promotional language. Provide factual, verifiable information instead.Does following this guide guarantee listing? No. This guide is for reference only. Listing decisions are based on internal review standards and overall project quality.Published on Apr 16, 2026Updated on Apr 22, 2026How do I select the correct network for my crypto withdrawals and deposits?
Each chain uses its own cryptography, which means each chain speaks its own "language". For most cryptocurrencies, OKX will automatically select the correct network, but for some, you'll be given the option to choose from a number of different network options. For those assets that prompt you to select a network, you must select the correct network. Selecting the wrong network could mean losing your funds.Published on Aug 22, 2023Updated on Apr 22, 202621,415Event Contracts FAQ
Each contract is defined using natural language to describe a specific event, and user payouts are determined by the final outcome of that event. Each event contract pair represents a contract with a potential payout of 1 USDT. Users simply assess the likely outcome and select a direction, then purchase contract shares in the corresponding direction. The current price of the contract reflects the market’s collective judgment of the probability of the event occurring.Published on Apr 16, 2026Updated on Apr 22, 2026How do I verify an individual account?
Open the User Center pageIdentity verification Basic info Country of Residence Nationality Local Language name (if applicable) Full name Date of birth ID number ID type Residential address ID documents We accept valid government-issued IDs from eligible countries that meet your region's requirements (e.g., passports, driving licenses, etc).Published on Sep 25, 2023Updated on Apr 6, 202631,165How do I automate my trades?
Set up your development environment: use programming languages like Python, JavaScript, or others to create your trading bot. Connect to the API: utilize OKX’s API documentation to connect your bot to the exchange. Develop and test your strategy: write your trading logic, backtest it with historical data, and test in a simulated environment. Deploy and monitor: once satisfied with the performance, deploy the bot and monitor its activity regularly.Published on Oct 1, 2024Updated on Nov 17, 202510What's a dusting attack?
It can appear naturally whilst carrying out transactions. The accumulation of crypto dust is a common occurrence; most of the time, it’s nothing to worry about. Crypto exchanges help alleviate the issue associated with crypto dust by allowing users to swap their dust for governance tokens. This encourages users to make more transactions, which results in the exchange benefitting from the related fees. Meanwhile, users can get rid of the dust in their wallets.Published on Oct 4, 2024Updated on Mar 3, 202613