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How long does it take for a deposit to be completed?
The deposit completion time depends on the confirmation speed of network miners and the required number of confirmations by the receiving platform. The main influencing factors are as follows: Network miner confirmation speed Each deposit needs to be confirmed by miners on the blockchain network. The confirmation speed is influenced by network congestion and the transaction fee amount. Higher...Oct 17, 2024Published on Oct 17, 2024Sep 10, 2026Updated on Sep 10, 2026558Why is my withdrawal taking longer than usual?
To securely custody user assets, a portion of user assets is stored in cold wallets. We will perform cold-to-hot wallet asset transfers from time to time to manage the inventory. However, if assets in hot wallets are not sufficient to meet user withdrawal demands, an extra step is needed to transfer cold wallet assets to the hot wallet. This may cause delays of up to 24 hours to receive...Feb 29, 2024Published on Feb 29, 2024Aug 26, 2026Updated on Aug 26, 2026306What's the risk and runtime for Smart Picks?
Smart Picks brings a new alternative to trading, allowing anyone to trade like a pro.How do I use Smart Picks? Smart Picks works like an online store for trading. It helps you discover the best strategy from three different styles and lets you apply it to any of the top three major tokens in one click. Whether you're a beginner or an experienced trader, Smart Picks organizes these strategies into simple categories to make trading more accessible.Sep 26, 2024Published on Sep 26, 2024Oct 28, 2026Updated on Oct 28, 2026298How long does it take to complete my identity verification?
Here's what you can expect for identity verification: Once you have uploaded your documents, your processing takes about 30 seconds. If further review is needed, it can take up to 24 hours. Note: Valid and accurate documents will ensure the smoothness of your document review process. Find out what documents you need here. During times of high interest in cryptocurrency, wait times may increase. We thank you for your patience during these times.Sep 5, 2023Published on Sep 5, 2023Aug 25, 2026Updated on Aug 25, 20267,074How do I export my AA Smart Account?
We offer a few wallet types for you to export your AA Smart Contract. Simply go to OKX Wallet, select Manage and Back up wallet. Select ▼ to back up your AA Smart Account Select Manage > Back up Wallet to back up your AA Smart AccountSeed Phrase Wallet Select this option if your AA Smart Account is created under the seed phrase wallet. You can select the wallet that stored your AA Smart Account and write down your seed phrase separately to back up your Smart Account.Aug 11, 2023Published on Aug 11, 2023Aug 5, 2026Updated on Aug 5, 202640How do I start trading cryptocurrency on OKX with Smart Trading?
Learn a lot about Smart Trading, from understanding its concept to leveraging the strengths of each Smart Trading product here, so you can get started with trading crypto on our platform with Smart Trading.What's Smart Trading? Smart Trading is our premiere suite of trading products that enables anyone to capture crypto trading opportunities through automation or replication.Apr 7, 2024Published on Apr 7, 2024Aug 5, 2026Updated on Aug 5, 202678How do I level up my trades with Mizar?
They can also set up rules such as taking profit, trailing, or more and manage their bots from external platforms such as TradingView. Smart Trade terminal: thanks to the TradingView integrated Chart Terminal, users can build up their trading indicators and signals on Mizar and pre-set their trades with Smart Trading Tools. Users can split up their trades into multiple entries or take profit at different times in an automated way.Mar 28, 2024Published on Mar 28, 2024Aug 5, 2026Updated on Aug 5, 20265What is OKX Wallet Trader Mode
Intelligent Strategy Trading Copy Trade: Supports customizable strategies with millisecond-level auto copy-trading of high-quality addresses to capture Smart Money moves Limit Orders: Enables precise limit trading for better execution control Advanced TP/SL: Unlocks professional-grade take-profit and stop-loss features (trailing TP/SL not yet supported)Ultra-Fast Trading Experience Silent signature auto-activation eliminates manual signing for each trade, enabling seamless one-click buy and sellAug 22, 2025Published on Aug 22, 2025Sep 25, 2026Updated on Sep 25, 20263,215X Layer upgrade and OKT/OKB asset handling FAQ
August 15, 2025, 2:00 PM (UTC+8) Historically repurchased and reserved OKB will be permanently burned through an on-chain smart contract. August 18, 2025, 2:00 PM (UTC+8) The OKB smart contract will be upgraded to remove minting and burning functions.FAQWhat's X Layer? X Layer is a public blockchain, decentralized public blockchain launched by OKX. It isn't a sub-chain or dedicated chain of the OKX exchange. Anyone can deploy projects on X Layer.Aug 13, 2025Published on Aug 13, 2025Aug 6, 2026Updated on Aug 6, 202682How do I manually set up spot grid trading bots?
During the set up on Spot Grid, select Advanced settings Select Advanced settings option to trigger open a list of settings Once the Advanced settings feature is loaded up, select Smart Earn Allocation from the menu Set the Smart Earn Allocation Once the Smart Earn Allocation option dropdown is open, toggle on the Smart Earn Allocation option Switch on the Smart Earn Allocation option Set the Active price range, whether Percentage or Value, and key in the parameters that you prefer Select your preferredJun 6, 2024Published on Jun 6, 2024Aug 27, 2026Updated on Aug 27, 2026214Why is my accessible balance lower than my funds unavailable for withdrawal?
He receives 20 ETH at 17:10 UTC. USD value (Crypto asset) Accessible balance 60,000 (~20 ETH) Unavailable for withdrawal 60,000 (~1 BTC) (Protected value) 0 (Locked value) 60,000 (~1 BTC) Available for withdrawal 0 Stage 4: the price of ETH drops to 1,000 USDC at 17:12 UTC. The new value of 20 ETH is reflected in their accessible balance. However, the snapshot of the value of the initial 1 BTC deposit remains under his funds under the unavailable for withdrawal portion.May 13, 2024Published on May 13, 2024Aug 26, 2026Updated on Aug 26, 2026415What's Snap mode - powered by UniswapX, and how do I use it?
The wrapping process is where you send your ETH, for example, to a smart contract that converts it into WETH, which conforms to the ERC-20 token standard. The smart contract then holds your ETH and issues an equivalent amount of WETH in return. The process is reversible — you can unwrap WETH back into ETH at any time by sending your WETH back to the smart contract, which will return your original ETH.Mar 1, 2024Published on Mar 1, 2024Aug 5, 2026Updated on Aug 5, 202644Common scam tactics
You can view the assets but can't move them, while the scammer can take anything you add.Sep 28, 2023Published on Sep 28, 2023Sep 7, 2026Updated on Sep 7, 20263,086OKX Web3 FAQ
Who owns the smart contracts that our Web3 services are connected to? The smart contracts connected to our Web3 services are open-source and publicly available for use by anyone, including other non-custodial wallet software providers.These smart contracts aren't owned, deployed, or controlled by us.4. Are there any restrictions on using our Web3 Wallet? Use of our Web3 Wallet is subject to certain eligibility requirements.Jan 19, 2026Published on Jan 19, 2026Aug 24, 2026Updated on Aug 24, 2026176How do I manually set up spot grid trading bots?
Determine the details that you prefer manually In the advance settings, you have the option to add a price at which to take profit from your trade or stop loss. This option may be useful if the asset price increases or decreases beyond the range you set, and they essentially exit your position either in profit or loss to limit further price fluctuations.Sep 4, 2025Published on Sep 4, 2025Aug 27, 2026Updated on Aug 27, 20261