This code is generated by the issuing bank and is part of the 3-D secure authentication process, which helps to keep your card secure. You can enter the code you received from your bank to complete the transaction.6. My card transaction was declined, but I still see money deducted. When will I get my refund? For declined transactions, your bank may place a temporary hold on the amount when the payment attempt is made.

Customer Due Diligence (CDD) Share basic background details such as: Your occupation Your source of income How you plan to use the platform (for example, trading, staking, holding) These details help us tailor services and spot abnormal behavior3.

Real-time performance tracking: we also provide real-time tracking and reporting, so you can see how your referrals are performing.

This code is generated by the issuing bank and is part of the 3-D secure authentication process, which helps to keep your card secure. You can enter the code you received from your bank to complete the transaction.7. My debit or credit card transaction was declined, but I still see money deducted. When will I get my refund? For declined transactions, your bank may place a temporary hold on the amount when the payment attempt is made.

It's a critical part of our commitment to responsible business practices and the protection of our platform’s ecosystem. How do I submit the anti-money laundering (AML) program questionnaire? Select Yes under the Additional info part on the Basic company info page Select Take questionnaire.

Some crypto (for example, XRP) generates a tag/memo which is usually a string of numbers. You need to enter both the deposit address and tag/memo when you're depositing. Otherwise, you'll lose your assets. Click here to learn more about how to deposit crypto with a tag/memo.What can I do if other platforms request my name on OKX? As part of regulatory requirements, some platforms may request verification of name before making the transaction to our platform.

Valid utility bills such as water, electricity, gas, home attached television or internet bills, landline telephone bills. Mobile phone statements are not acceptable. Mortgage statement which is issued by a regulated financial institution. Correspondence from a Central or Local Government Authority, Department or Agency such as pension, unemployment benefits, tax documents and housing benefits. National ID card/Residence permit/Driver license.

Liquidity varies across trading sessions Tokenized stocks generally do not provide shareholder rights Always conduct your own research to review provider terms, risk disclosures, and regulations that might apply to you prior to trading.12. Can I purchase fractional shares of a tokenized stock? Yes. Tokenized stocks do support fractional exposure, but these are also subject to the provider’s minimum trade size requirements.13. How do I identify the underlying stock for a tokenized stock?

If the orders in the order group aren't part of the initialization orders, you can refer to the actual calculation here.7. Why can’t I withdraw all of my Grid Profits? Grid Profits is part of your Total PnL and serves as a visual metric. However, not all of these profits are available for withdrawal.

This'll help illustrate how fees are handled and how grid profits are estimated. Note: Fee deduction currency depends on transaction type For buy transactions: if you're buying BTC, so the fee is deducted in BTC. For sell transactions: if you're selling BTC for USDT, so the fee is deducted in USDT. Resulting buy and sell amounts differ slightly Because the buy fee is charged in BTC, the amount of BTC you end up holding after a buy is slightly lower than what’s shown as the gross amount.

How do I connect OKX to Mizar? Learn more on how you can create your OKX API key and how to connect it to the Mizar bot by reading about it here.

Alternatively, the Buy crypto feature can be used to manage your portfolio as part of the broader process.

Learn more on how you can verify your identity on our platform here.

Navigate the status of your details via the progress bar Learn more on how you can fix the errors on your Institutional account application here.

How do I manage my recurring buy plan? You can manage your plan easily from your plan details. Go to the Activity page and you'll find Recurring buy option on top of the page. Select Recurring buy to view all the plans you've set up. From there, you can edit your plan and, if needed, you can pause, resume, or cancel your plan. How you access the management part of Recurring buy on Exchange mode How you access the management part of Recurring buy on Simple mode4.