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How do I join a video call with customer support?
Go to the Support center Select Join video call appointment under Self-service tools Select join video call appointment Enter the authentication code to join the video call Enter the authenticator code to join the video call Note: the email OTP will be sent to the verified contact email you used during your chat or ticket with customer service.Published on Aug 26, 2025Updated on Apr 6, 202651What onboarding information is required for the non-profit organization (NPO)?
Directors: Persons elected or appointed to serve on the board of directors of the NPO. These persons govern and oversee the NPO, and are responsible for its high-level strategy, operations, and accountability. Donors: Persons or institutions that provide financial contributions (donations) to the NPO supporting its mission and activities without expecting any gain in return.Published on Oct 13, 2023Updated on Feb 12, 202671What onboarding information is required for a family office?
Directors: Persons elected or appointed to serve on the board of directors of the Family Office. These persons govern and oversee the family office, and are responsible for its high-level strategy, operations, and accountability. Ultimate beneficial owners: Persons who ultimately own and/or who exercise ultimate control over the family office.Published on Oct 13, 2023Updated on Feb 12, 202670What onboarding information is required for a Publicly Traded Company?
Directors: Persons elected or appointed to serve on the board of directors of the publicly traded company. These persons govern and oversee the publicly traded company, and are responsible for its high-level strategy, operations, and accountability. Ultimate beneficial owners: Persons who ultimately own and/or who exercise ultimate control over the publicly traded company.Published on Oct 13, 2023Updated on Feb 12, 202676What onboarding information is required for a privately owned financial institution?
Directors: Persons elected or appointed to serve on the board of directors of the privately owned financial institution. These persons govern and oversee the privately owned financial institution, and are responsible for its high-level strategy, operations, and accountability. Ultimate beneficial owners: Persons who ultimately own and/or who exercise ultimate control over the privately owned financial institution.Published on Oct 13, 2023Updated on Sep 27, 2025165What onboarding information is required for the government-owned enterprise?
Directors: Persons elected or appointed to serve on the board of directors of the government-owned enterprise. These persons govern and oversee the government-owned enterprise and are responsible for its high-level strategy, operations, and accountability. Ultimate beneficial owners: Persons who ultimately own and/or who exercise ultimate control over the government-owned enterprise.Published on Oct 13, 2023Updated on Apr 6, 202661What onboarding information is required for a fund?
Directors: Persons elected or appointed to serve on the board of directors of the fund. These persons govern and oversee the fund, and are responsible for its high-level strategy, operations, and accountability. Ultimate beneficial owners: Persons who ultimately own and/or who exercise ultimate control over the Privately Owned Company.Published on Oct 13, 2023Updated on Feb 12, 2026119What onboarding information is required for a privately owned company?
Directors (if any): Persons elected or appointed to serve on the board of directors of the privately owned company. These persons govern and oversee the privately owned company, and are responsible for its high-level strategy, operations, and accountability. UBOs (Ultimate beneficial owners): Persons who ultimately own and/or who exercise ultimate control over the privately owned company.Published on Oct 13, 2023Updated on Feb 12, 2026280OKX Web3 FAQ
However, when using login features, quest programs, or fiat-related services, we may collect limited data (such as IP addresses or device IDs) for security and compliance purposes.14. Will my on-chain activities be tracked or shared? All blockchain transactions are public. We don't monitor your private behavior, but we may analyze or report suspicious on-chain activities for compliance or security purposes.15. How can I protect my digital assets?Published on Jan 19, 2026Updated on Feb 27, 202687OKX Web3 wallet customer review reward from Sourceforge terms and conditions
The information displayed is strictly for education and informational purposes only. It does not constitute and shall not be considered as an offer, solicitation or recommendation, to deal in any products (including any NFT or otherwise), or as financial or investment advice. Both OKX Web3 Wallet and OKX NFT Marketplace are subject to separate terms of service at www.okx.com.Published on Aug 7, 2023Updated on Aug 28, 202555What should I do during or after a scam?
Learn more with additional educational resources located here. Find out how you can avoid modern cryptocurrency scams and how to report them so you can protect yourself and others from falling victim.Published on Mar 11, 2024Updated on Mar 4, 2026740Common scam tactics
Here are some of the common methods used by scammers: Method Example Fake trading education offers The user reported being scammed while seeking investment trading education on Facebook. The scammer contacted them, instructed him to call for a lesson, and asked him to share his phone screen. Under the guise of learning, the user was told to purchase lithium tokens and was promised a "gift".Published on Sep 28, 2023Updated on Feb 6, 20262,649OKX Learn to Earn: BTC halving 2024 event rules
Learn to Earn: BTC halving 2024 is a new educational initiative introduced by OKX. OKX users who are holding valid verification document from Russia, Armenia, Azerbaijan, Belarus, Georgia, Kazakhstan, Kyrgyzstan, Moldova, Tajikistan, Turkmenistan, Ukraine, can take part in the promo during the Campaign Period and win between 0.000020 BTC - 0.00015 BTC (“Reward”). Rewards will be distributed among the participants in accordance with the rules below.Published on Mar 26, 2024Updated on Aug 28, 20256,677What's OKX Affiliate Program in EEA?
You acknowledge that your role as an affiliate or sub-affilate includes engaging and educating your audience in a manner that adheres to the highest standards of integrity and regulatory compliance. Compliance with these obligations is essential to protect both your reputation and OKX’s interests.Published on Sep 27, 2023Updated on Apr 17, 20261What's OKX Affiliate Program?
You acknowledge that your role as an affiliate or sub-affilate includes engaging and educating your audience in a manner that adheres to the highest standards of integrity and regulatory compliance. Compliance with these obligations is essential to protect both your reputation and OKX’s interests.Published on Sep 27, 2023Updated on Apr 21, 20263,224