All
FAQ
Announcements
Product documents
How to fix passkey error 50162 on Android devices
Find the passkey(s) Delete the passkey(s) Important note: if you also use OKX Pay, and the OKX Pay passkey works normally, do not delete the passkey labeled "OKX Pay," otherwise you may not be able to use OKX Pay. Return to OKX app and use your account normally. Optional: you can add or create a new passkey again after the deletionPublished on Dec 8, 2025Updated on May 29, 20263,512How do I set up indicators on the chart?
Scales and lines — controls the price scale, labels, and time axis. Use Scale modes to set when the price cursor tag is visible: Visible on mouse over, Display always, or Never display. You can also set scales placement, enable a countdown to bar close timer, and adjust the date and time format on the time axis. Canvas — controls the chart's visual style.Published on Nov 30, 2024Updated on May 29, 202615How do I check if an email is officially from OKX via EML file?
If the sender isn't authorized, the email may be rejected, marked as spam, or labeled as a "suspicious sender" in the user interface.If the email provider has more lenient rules (e.g., QQ Mail, some corporate mailboxes) The email may still be delivered even if SPF/DKIM fails, and the warning indicators may be less visible. This can make it easier for some users to mistake a faked email for an official message.Published on Nov 24, 2025Updated on May 29, 202618How can I enhance my OKX app security?
Do not install unverified apps labeled as "optimizer," "cleaner," or screen-recording tools. These apps may contain malware that compromises your security. Don't grant "accessibility permissions" to third-party apps, as this can allow unauthorized control over your device. Don't enter your OKX account details on unverified or suspicious websites, especially phishing sites imitating OKX.How can I respond immediately to threats?Published on May 14, 2026Updated on May 29, 2026What is trigger order?
Completed orders show without a status label; failed orders show with a Failed label.Order status and notificationsWhat statuses can my trigger order have? Pending — Your order is placed and waiting for the market to reach your trigger price. Completed — Your trigger price was reached and the order executed successfully. Failed — The order couldn't be executed. The reason is shown on the order details page. Cancelled — You manually cancelled the order.Will I be notified about my trigger order?Published on May 8, 2026Updated on May 29, 2026How do I automate grid trading strategies on spot grid crypto trading bot?
Within the Spot Grid trading bot, locate the option labeled AI strategy and select it Select the desired strategy duration from the available options: Short-term, Mid-term, or Long-term. This selection will determine the time frame for which the AI strategy will generate the grid parameters.Published on Feb 29, 2024Updated on May 29, 20261,783Tokenized stocks FAQ
Alternatively, tap Data to view: Changes in holder address count Changes in holder addresses over the past 7 days Holdings breakdown by label Average holding value Total liquidity Changes in the top 5 liquidity pools Note: The percentage shown reflects the share of total supply held by the top 100 wallet addresses.Published on Feb 2, 2026Updated on Jun 9, 20269How do total Profit and Loss (PnL) and Grid profits work for Spot Grid?
Note: if you’ve enabled Simple Earn Allocation, any profits generated from Earn will appear under a separate field labeled Simple Earn earnings.How's the field "Total PnL" calculated? Total PnL is the change in your bot’s equity over time, factoring in all gains and losses. It's calculated by comparing your current bot equity (based on live market prices) with your initial equity when the bot was created—plus or minus any top-ups or withdrawals.Published on Jun 20, 2025Updated on May 29, 202660
Showing 1-8 of 8 articles