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What are Source of Funds (SoF) and Source of Wealth (SoW)?
income (past 12 months) Accountant Letter Issued within the last 3 months with business ownership confirmation Distribution Record Shows recent profit withdrawals or distributions Others Issued within the last 3 months with compensation or business ownership confirmation Investment returns Investment Account Statement Issued within the last 3 months Retirement Account Statement Issued within the last 3 months Brokerage Statement Issued within the last 3 months Bank Statement Shows investment incomeDec 24, 2024Published on Dec 24, 2024Aug 11, 2026Updated on Aug 11, 20261,008How do I withdraw EUR with SEPA bank transfer?
You can complete a EUR withdrawal to your bank account from your OKX account. EUR local bank transfers are currently only offered to our European customers (residents from EEA countries).How do I make a cash withdrawal?Nov 16, 2023Published on Nov 16, 2023Sep 1, 2026Updated on Sep 1, 2026263How do I deposit EUR with SEPA bank transfer?
We ask you to verify your identity to follow local regulations, keep our platform secure, and help determine the best payment methods for your region.3. Why can't I see the "Deposit EUR" feature? To comply with local laws and regulations, cash deposits are only available in specific regions. This may mean that your account is currently not eligible to access this feature.4. Why am I only able to select certain payment method types?Nov 16, 2023Published on Nov 16, 2023Aug 5, 2026Updated on Aug 5, 2026152How do I check the status of my institutional verification?
Find out the reason for your application rejection by selecting verification feedback Learn more on how you can fix the errors on your Institutional account application here.FAQQ1: Why was my bank deposit rejected for a business account? Business or corporate account deposits are rejected if the sending bank account name doesn't exactly match your registered OKX business name — including suffixes like "Pty Ltd."Oct 10, 2024Published on Oct 10, 2024Aug 24, 2026Updated on Aug 24, 202643Address type upgrade FAQ
The default setting is "All EVM networks + All tokens", which works best if you want to reuse the same address across multiple scenarios. If you'd like to reduce the risk of sending to the wrong address, choose a more specific scope. What do the "Network tag" and "Token tag" on an address mean? These tags show the applicable scope of a saved address. The network tag displays which network(s) the address covers — for example, All EVM networks or a specific network name.Aug 26, 2025Published on Aug 26, 2025Aug 5, 2026Updated on Aug 5, 2026869How do I deposit USD with an international wire transfer?
We ask you to verify your identity to follow local regulations, keep our platform secure, and help determine the best payment methods for your region.5. I sent an international wire transfer from my bank. Why did my deposit fail? Make sure that you've included the reference ID as a note, remark, or special instruction. This allows us to connect your wire transfer to your account with us so we can finalize your deposit.Dec 31, 2024Published on Dec 31, 2024Aug 5, 2026Updated on Aug 5, 20269How do I deposit EUR with Easy transfer?
We ask you to verify your identity to follow local regulations, keep our platform secure, and help determine the best payment methods for your region. The "Easy transfer" payment method is only available to European Union (EU) customers who have completed account verification.5. What forms of payments does "Easy transfer" offer on our platform? You can deposit cash from your bank account to your OKX account with Easy transfer. After you deposit cash, you can buy crypto instantly with no fees.6.Feb 10, 2026Published on Feb 10, 2026Sep 1, 2026Updated on Sep 1, 20261How do I buy crypto with BLIK?
We ask you to verify your identity to follow local regulations, keep our platform secure, and help determine the best payment methods for your region. BLIK payment method is only available to Polish customers who have completed account verification.3. Which banks support BLIK?Aug 20, 2025Published on Aug 20, 2025Aug 13, 2026Updated on Aug 13, 202612How do I deposit EUR with iDEAL?
We ask you to verify your identity to follow local regulations, keep our platform secure, and help determine the best payment methods for your region. iDEAL payment method is only available to Netherlands customers who have completed account verification.5. What forms of payments does iDEAL offer on our platform? You can deposit cash from your bank account to your OKX account with iDEAL. After you deposit cash, you can buy crypto instantly with no fees.Nov 16, 2023Published on Nov 16, 2023Aug 5, 2026Updated on Aug 5, 202622How do I deposit EUR with Bancontact?
Bancontact is a popular payment method that allows residents of Belgium to make secure, real-time bank transfers directly from their bank accounts. You can now complete a EUR deposit from your bank account to your OKX account by using Bancontact as a payment method. Kindly note that Bancontact is only available to fully verified individuals from Belgium.How do I make a cash deposit with Bancontact?Sep 13, 2024Published on Sep 13, 2024Aug 5, 2026Updated on Aug 5, 20264How do I deposit EUR with Paypal?
We ask you to verify your identity to follow local regulations, keep our platform secure, and help determine the best payment methods for your region. The PayPal payment method is only available to EU customers who have completed account verification.3. What forms of payments does PayPal offer on OKX? You can deposit cash from your bank account or cards to your OKX account with Paypal. After you deposit cash, you can buy crypto instantly with no fees.May 2, 2025Published on May 2, 2025Sep 3, 2026Updated on Sep 3, 20263How do I buy crypto with Apple Pay?
For the best experience, please add your card directly through the Apple Wallet app. Once added, you can choose Apple Pay as your payment method on our app to buy crypto with that card.Jul 2, 2025Published on Jul 2, 2025Sep 17, 2026Updated on Sep 17, 20266How do I buy crypto with Google Pay?
For the best experience, please add your card directly through the Google Wallet app.Jul 22, 2025Published on Jul 22, 2025Aug 4, 2026Updated on Aug 4, 20265What should I do during or after a scam?
Save conversation records: immediately download and save the chat logs with the (suspected) scammer as a TXT file. These records may become crucial parts of subsequent investigations and evidence. Relevant platforms may include WhatsApp, Telegram, Wechat, Line, Facebook, Instagram and etc. Screenshot key information: capture crucial transfer information, including the scammer's address, transfer screenshots, the scammer's false claims, and other scam website information.Mar 11, 2024Published on Mar 11, 2024Aug 26, 2026Updated on Aug 26, 2026815How do I buy crypto with PayPal?
We ask you to verify your identity to follow local regulations, keep our platform secure, and help determine the best payment methods for your region. The PayPal payment method is only available to EU customers who have completed account verification.3. What forms of payments does PayPal offer on OKX? After you add your PayPal account, you can use your bank account or card connected to PayPal. You can buy crypto or deposit cash directly with PayPal.May 2, 2025Published on May 2, 2025Oct 12, 2026Updated on Oct 12, 20269