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How do I view Profit and Loss (PnL) and switch PnL display?
It helps you track the profitability of your trades and overall portfolio.How do I view PnL? Open the OKX App and select Assets to view the Value/Spot PnL for each crypto you hold. You can also view the spot trading candlestick chart by following the steps below. Select Trade > Spot > Select the trading pair Select the candlestick chart icon On the chart, you can view the crypto's PnL and volumeHow do I view total account PnL? 1. Open the OKX App, select Assets 2.Jul 7, 2024Published on Jul 7, 2024Aug 5, 2026Updated on Aug 5, 202648How do I join a video call with customer support?
Keep your camera switched on and ensure you are in a quiet environment throughout the call.Aug 26, 2025Published on Aug 26, 2025Aug 25, 2026Updated on Aug 25, 202668Individual identity verification eligibility, review time and supported identity documents
Allow camera access, clean the camera lens, keep your face fully visible, and use sufficient lighting. Use a stable Wi-Fi or mobile-data connection and avoid switching networks while the check is running. If the page specifically requires a SIM card or NFC-capable device, make sure the required hardware is available and enabled. Close and reopen the verification flow, then try again. If possible, use another compatible device that you control.Aug 28, 2026Published on Aug 28, 2026Aug 28, 2026Updated on Aug 28, 202610What should I do if facial recognition fails?
Device-related issuesApp permissions Kindly ensure that our app has been granted permission to access your phone's photo album and camera, as well as permission to use storage space. You can configure this through your phone's app permission settings.App version Update the app to the latest version and try again.Oct 11, 2024Published on Oct 11, 2024Aug 25, 2026Updated on Aug 25, 2026616How do I authorize a new device when I log in?
Do not cover the camera and perform the verification in a well-lit environment. If your first facial recognition attempt fails, please update your app to the latest version before trying again. This will greatly improve the success rate. Facial recognition on a new device must be performed by the account holder. If you are the account holder but facial verification fails, please try the following. Ensure that the OKX app has permission to access your camera and photo gallery.Aug 31, 2023Published on Aug 31, 2023Sep 4, 2026Updated on Sep 4, 202614,346How do I stake and redeem OKSOL crypto?
Head over to Asset and select View all Select View all to view the list of staking tokens Select OKSOL from the list of liquid staking tokens Select OKSOL to view the details You'll be able to find out the Estimated APR and accumulated earnings View the APR under the Earnings section If you're wondering how you can use the on-chain earn, visit here.Dec 9, 2024Published on Dec 9, 2024Oct 28, 2026Updated on Oct 28, 202616Guide to ID and selfie photos for identity verification
If you're required to provide a selfie holding an ID during the verification process, make sure you follow the instructions below: The ID you're holding should be the same as the one you photographed in the steps described above; The photo side of your ID should be facing towards the camera; Take your selfie in a well-lit space; Make sure the info on your ID is clearly legible; Make sure your face is fully visible, unobstructed by masks, hats, or glasses, etc.; Make sure your ID isn't blocking yourOct 13, 2023Published on Oct 13, 2023Aug 25, 2026Updated on Aug 25, 202614,708How do I capture dual-pronged arbitrage opportunities with the OKX ETH/BTC Bot?
With a range of advantages, flexibility, and adaptability to market conditions, the ETH/BTC Bot stands as a beacon of innovation, inviting users to explore the vast potential of dual-pronged arbitrage opportunities in the cryptocurrency market.Mar 6, 2024Published on Mar 6, 2024Aug 5, 2026Updated on Aug 5, 202628How do I find my user ID (UID)?
within the Profile sectionOn the web Log in to your account and hover at the profile option on the dropdown menu The dropdown will stay open once your mouse stops hovering at the profile option, enabling you to view the user ID info View your user ID info once you selected the Profile option If you want to copy your user ID number, select Profile.Mar 20, 2025Published on Mar 20, 2025Aug 25, 2026Updated on Aug 25, 2026233How to deposit into liquidity pools on Web3 Earn
Select a liquidity pool or staking product to view details and start earning. Note: protocol information is provided to help you make informed decisions. Enter the deposit amount and confirm the transaction to deposit funds. Note: network fees are shown before confirmation and vary by blockchain.How do I view my DeFi Earn assets? DeFi Earn assets can be viewed in the wallet extension. Go to Assets > select DeFi to view your earning positions.How do I redeem assets?Jun 14, 2023Published on Jun 14, 2023Aug 5, 2026Updated on Aug 5, 202657How do I add OKX widget on my phone?
Firstly, access the recent apps area, locate the OKX app. Swipe down or tap and hold the preview of the app, select the Lock icon in the pop-up menu.On iOS We offer a wide variety of widgets on iOS.Aug 15, 2023Published on Aug 15, 2023Oct 13, 2026Updated on Oct 13, 20266,581How do I check on updates to my support ticket?
Below, we’ll explain how to view ticket details, conversation history, and reply to support ticket updates on both the app and web platform.How'll you be notified of our updates?For logged-in users When you submit a ticket while signed into your account, you'll have access to all your tickets in one convenient location. Push Notifications: You'll receive push alerts when there are updates to your ticket. Learn more on how you can manage your push notifications here.Oct 17, 2025Published on Oct 17, 2025Aug 25, 2026Updated on Aug 25, 202694How do I share order parameters?
Follow these steps to share your order details quickly and effectively: Navigate to the trading page: head over to the Trading section, this is where you can view your open and pending orders. Select the order you want to share: identify the specific order you wish to share. This could be an open, completed, or pending order that contains the trade details you want to discuss. Access the Share option: within the order details panel, locate the Share Order option.May 7, 2025Published on May 7, 2025Aug 5, 2026Updated on Aug 5, 20264What's OKX Affiliate Program in EEA?
We don’t credit commissions for: Zero-fee trades Trades with rebate cards (commissions will be credited in the form of rebate cards) Trades with special fee rates You may not be able to earn commissions from users located in Prohibited Jurisdictions, as further defined below.Where can I view commission metrics? You can view invitees’ deposited amount, fees, and commissions on the Invitees page.Sep 27, 2023Published on Sep 27, 2023Aug 5, 2026Updated on Aug 5, 20261How Do I Fix a Corrupted OKX Wallet Browser Extension?
Restore your wallet using the recovery phrase or private key, then delete the backup folder created in Step 2.Google Chrome In the browser address bar, enter: chrome://extensions/ Locate the corrupted OKX Wallet extension and note its Extension ID. Open File Explorer and navigate to: C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Local Extension Settings Locate the folder named after the Extension ID from Step 1. Copy it to another location as a backup.Jun 26, 2026Published on Jun 26, 2026Aug 5, 2026Updated on Aug 5, 202639