If you forget your backup password, you can't recover the wallets backed up with this password. You can set a new password when backing up your new wallet, which won't affect your backed up wallets. When you recall your first backup password, you can continue using it to restore wallets.How do I back up my wallet with iCloud, Google Drive or Huawei Cloud?

Why does passkey error 50162 happen? Passkey error 50162 may appear on Android when Google Play services encounter an issue during passkey verification. When Google Play fails to complete the verification process, it triggers error 50162. You can fix it by updating Google Play services or deleting the damaged passkey stored in your Google Password Manager.How to fix passkey error 50162? We recommend two solutions.

Navigate the status of your details via the progress bar Learn more on how you can fix the errors on your Institutional account application here.

If needed, reinstall the app from here.Device compatibility If your device (such as Huawei) encounters errors during facial recognition process, it may be due to a device compatibility issue. You can try restarting your phone and then retrying the facial recognition process. Important notes before updating or reinstalling: If you have created a Web3 wallet, back up your wallet first. Learn more here about how to back your seed phrase or private key.

Transfer them to the main account before withdrawing.Withdrawal page/network errors or exceptions Common issues include: Internal error or invalid token prompts Address errors when adding a withdrawal address Buttons not responding Try the following: Switch networks and wait 5 minutes before retrying Withdraw using an alternative address Update the app to the latest version and try again Note: if you use OKX Wallet, back up your private key and seed phrase before updating or uninstalling the app.

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Try these troubleshooting steps in order: Important Note: if you have created a Web3 wallet, back up your wallet first. Learn more here about how to back your seed phrase or private key.1. Restart and update the app Completely close the app (force-quit if possible). Restart your phone or tablet. Check the App Store or Google Play for updates. Install any available updates before opening the app again. Many app crashes are fixed through regular updates and bug patches. 2.

If it still fails, contact support and include a screenshot or screen recording showing the error message, the pair you were converting and the time it happened.

to view the option of Back up walletImport an existing wallet You can enter your seed phrase or private key to import an existing wallet.

Confirm only after checking the preview, because a completed conversion can't be reversed.Can I convert USDC back into USDT? No. USDT Convert only supports converting USDT into USDC. There's no reverse conversion from USDC back into USDT on OKX Europe.What happens if I change my mind after converting? The conversion cannot be reversed. Confirm the amount before completing the conversion.Why can't I see my deposited USDT in Convert?

Why am I receiving an error when adding a debit or credit card? If you're experiencing difficulty with adding your card, please double-check that the card details you entered are accurate. If you're still having issues, reach out to us here for assistance. On some occasions, you will be prompted during the add card process to do extra authentication via a 3-D secure authentication process.5. Why am I receiving an error when completing a transaction with my debit or credit card?

With trading bots, worries about fear of missing out, fatigue, and human error can be reduced. The tool can tirelessly monitor multiple markets, process vast amounts of data, and execute trades instantaneously, making sure you never miss a potential growth opportunity.How do spot grid trading bots work? Spot grid mode splits your starting capital between the two assets of your chosen trading pair.

Simply go to OKX Wallet, select Manage and Back up wallet. Select ▼ to back up your AA Smart Account Select Manage > Back up Wallet to back up your AA Smart AccountSeed Phrase Wallet Select this option if your AA Smart Account is created under the seed phrase wallet. You can select the wallet that stored your AA Smart Account and write down your seed phrase separately to back up your Smart Account. Select Done after you've written your seed phrase.

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Navigate back to the same directory, delete the newly created Extension ID folder, and copy the backup folder back into the directory. Open the OKX Wallet extension, enter your wallet password, and back up your recovery phrase or private key. After confirming your recovery phrase or private key has been safely backed up, uninstall and reinstall the extension.