All
FAQ
Announcements
Product documents
How do I avoid liquidation with trading tools and features?
If liquidation occurs, we'll close your positions at the current market price to cover your losses. Any remaining funds after covering the loss will be returned to your account. It's important to understand the terms and conditions of our liquidation process to be fully prepared. Visit here to learn more about trading and risk management.Published on Aug 2, 2024Updated on Nov 17, 202516Belgium risk warning
Warning The value of your virtual currencies can rise or fall sharply, and your initial investment may be lost completely; Virtual currencies are not covered by the guarantee funds that cover bank deposits; There is no legal mechanism on the virtual currencies market to prevent market manipulation or insider dealing; Virtual currencies depend entirely on a specific computer technology and infrastructure, which in certain cases may be very recent and not yet adequately tested; If one loses the identificationPublished on May 14, 2024Updated on Nov 17, 2025415Understanding OKX's Security Fund
If, due to rapid market movements and high volatility, the executed price is lower than the account's bankruptcy price, the resulting deficit (the excessive loss) is covered by the Security Fund. The Security Fund is critical because it: Prevents Auto-Deleveraging (ADL): By covering the shortfall, the Security Fund reduces the pressure on the system having to engage the Auto-Deleveraging (ADL) mechanism.Published on Mar 25, 2026Updated on Apr 24, 20264How do I deposit OKT Chain assets from Web3 Wallet to Exchange?
The team will apply to distribute a small amount of OKT tokens to cover your gas fees.What if the OKX exchange doesn’t show the OKTC chain? Some regions may not support the OKTC network directly. In this case, you can use any EVM-compatible address (such as an ERC20 deposit address). After the deposit is completed, the exchange will handle the token conversion for you.OKX exchange no longer supports OKT tokens. What should I do with my coins?Published on Jan 16, 2026Updated on Feb 6, 20269Why is there a minimum deposit amount for non-BTC?
If the amount is too small, the funds cannot be aggregated because the address balance may not be sufficient to cover the miner fees for an on-chain transfer. System management: The minimum deposit amount helps the platform manage asset flows better and prevents system strain caused by small deposits. Note: please confirm the minimum deposit amount before making a deposit to ensure smooth transactions.Published on Oct 16, 2024Updated on Sep 3, 202533Crypto gift FAQ
Proceed to the detail page by selecting Send gift On the ensuing page, you can select the gift cover of your Crypto gift and then select Next Note: to create a gift, you must complete your identity and security verifications. If these verifications aren't yet completed, you'll be prompted to do so. Please follow the provided instructions that appear on the screen to complete the necessary verifications before proceeding with the gift creation. each gift can include up to 500 recipients.Published on Sep 26, 2024Updated on Apr 21, 20261,102Who can access X-Perps in the EEA?
The product offering is identical for both classifications.What does the assessment cover? The appropriateness assessment evaluates your understanding of leveraged derivatives, including how they work and the risks involved. It's a one-time process that you complete within OKX before gaining access to X-Perps.Why availability may vary?Published on Apr 15, 2026Updated on Apr 22, 2026OKX customer review reward from Sourceforge terms and conditions
Digital assets are not covered by insurance against potential losses. Historical returns are not indicative of future returns. OKX does not provide investment or asset recommendations. You are solely responsible for your investment decisions, and OKX is not responsible for any potential losses. Past performance is not indicative of future results. You should carefully consider whether trading or holding digital assets is suitable for you in light of your financial condition and risk tolerance.Published on Aug 7, 2023Updated on Oct 8, 202587Do I need to pay fees for deposit and withdrawal?
This is mainly due to the following: Operational costs: To ensure stable and reliable service, the fee includes a small portion to cover essential platform maintenance and operations. Transaction assurance: We dynamically adjust fees to manage network congestion and price fluctuations, ensuring your transactions are processed smoothly. Update timing: Fees are updated based on network conditions, so the amount shown may differ slightly from the real-time onchain gas cost at any given moment.Published on Jun 1, 2023Updated on Mar 16, 20265,586What is OKX DEX Aggregator+?
One of the core advantages of Intent Swap is gas-free execution — the Solver covers the gas fee during settlement.Can I cancel an Intent order? Yes. You can cancel an Intent order any time before it enters the batch auction — cancellations are processed off-chain instantly. Once a Solver has been selected, cancellation isn’t possible.What happens if an Intent Swap fails?Published on Apr 20, 2026Updated on Apr 23, 20265What's KYC: What to expect and why it matters?
While your initial verification covers the basics, you may be asked to: Update your information periodically, especially if your ID has expired or if regulations change Provide additional documents when your activity level increases or patterns shift significantly Answer follow-up questions as part of a deeper review process, known as enhanced due diligence (EDD) This helps us keep your profile up to date and ensures the ongoing safety of your account.What steps are involved in KYC?Published on Jun 24, 2025Updated on Apr 6, 202658X-Perps fees overview: trading fees, funding, and other costs
This article covers the main cost components in X-Perps trading for verified EEA users, including trading fees, funding payments, and execution-related effects. Note: this article is for verified users trading X-Perps in the EEA region. X-Perps trading can involve more than one cost component. Understanding the full cost picture helps you evaluate your results more accurately. Your net PnL is not always equal to the raw market move from entry to exit.Published on Apr 9, 2026Updated on Apr 22, 2026OKX EEA Beginner's Guide
You'll find FAQ articles covering topics such as account settings, deposits, withdrawals, and more. Select the question mark icon On the app: Open your app and tap the Menu icon. Select the headset icon to browse articles of interest. Select one of the headset iconsWhere can I find OKX Assistant? To access OKX Assistant, follow these steps: On the web: Select the headset icon at the bottom right corner of your screen.Published on Jun 30, 2025Updated on Mar 9, 202615How do I authorize a new device when I log in?
Do not cover the camera and perform the verification in a well-lit environment. If your first facial recognition attempt fails, please update your app to the latest version before trying again. This will greatly improve the success rate. Facial recognition on a new device must be performed by the account holder. If you are the account holder but facial verification fails, please try the following. Ensure that the OKX app has permission to access your camera and photo gallery.Published on Aug 31, 2023Updated on Apr 24, 202613,820OKX Beginner's Guide
You'll find FAQ articles covering topics such as account settings, deposits, withdrawals, and more. Select the question mark icon On the app: Open your app and tap the Menu icon. Select the headset icon to browse articles of interest. Select one of the headset iconsWhere can I find OKX Assistant? To access OKX Assistant, follow these steps: On the web: Select the headset icon at the bottom right corner of your screen.Published on Mar 20, 2023Updated on Apr 24, 20261,728