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What can I do if my device is running in an unsafe environment?
For this reason, when the OKX app detects that your device is rooted, you will receive a security prompt to help prevent the loss of assets.What should you do? If you receive a security prompt on the OKX app, it's best to stop your current operations on the app immediately and check your device's operating environment to prevent safety risks.Published on Jan 19, 2023Updated on Feb 12, 2026300How do I reset my Two-factor authentication (2FA)?
section, select reset Select Reset to proceed You'll be prompted to download the OKX app Note: you're not allowed to perform withdrawal within 24 hours after you've reset or changed your authenticator appPublished on Sep 15, 2023Updated on Oct 15, 202527How do I add OKX widget on my phone?
You might be prompted to authorize permission to Display over other apps, allow it to continue. Note: in case you have skipped the prompt, you may find this toggle from Settings > Apps > Menu > Special access > Appear on top > Make sure toggle is on for OKX.Published on Aug 15, 2023Updated on Apr 21, 20265,936How do I select the correct network for my crypto withdrawals and deposits?
For those assets that prompt you to select a network, you must select the correct network. Selecting the wrong network could mean losing your funds. To demonstrate how you can make sure you're selecting the correct network, let's use the example of USDG deposits. It's important that the withdrawal network for the other wallet or exchange platform is consistent with the deposit network for OKX.Published on Aug 22, 2023Updated on Apr 22, 202621,415How do I create passkeys? (web)
Alternatively, you can select Cancel and use your password insteadVerify with another device You'll be prompted to verify using a passkey on another device Scan the QR code with your other device to complete the verification Use another device to scan the QR code Note: to ensure a smoother user experience during passkey verification, we suggest using Chrome or Safari.Published on Aug 16, 2023Updated on Jan 29, 20264,269How do I create passkeys? (app)
to use passkey for verification If you enable passkey, you'll be prompted by using passkey to use it for verificationVerify with another device You'll be prompted to use passkey to sign in and select Other Sign In Options Select other sign in options to use another device to verify your passkey Select iPhone, iPad, or Android device and select Continue to get a QR code Use your other device to scan the QR code Note: for the best experience, please use the latest version of Chrome or Safari.RenamePublished on Aug 16, 2023Updated on Apr 20, 202613,058How do I manually set up spot grid trading bots?
If both base and quote assets are insufficient, users will be prompted to top up quote assets to meet the minimum investment required. Topping up base assets isn't permitted. Profit and Loss (PNL) will be reinvested by default after any edits. The marketplace workflow isn't included in this phase, so edits by lead traders won’t be broadcasted to subscribers. Edits can be performed in all running states, except for STOP_DELAY_TRIGGER.Published on Jun 6, 2024Updated on Nov 17, 2025207How do I manually redeem my funds in Arbitrum?
Choose the transaction, then select Transaction Details to access and copy the transaction hash Select the transaction details option Copy the transaction hash Open Arbitrum Tools by selecting the button below, and once you're in; insert your transaction hash, and select Submit: Select Submit to check the transaction status If your funds are stuck, you'll be prompted to connect your wallet.Published on Sep 11, 2024Updated on Sep 12, 202548How do I turn on my trade confirmation for your order, "Close all", and Reverse position trades?
This feature prompts you to review your trade details before execution, ensuring that every decision aligns with your trading strategy and goals. It's particularly beneficial for beginners who are still gaining confidence in their trading skills or for experienced traders who want to minimize the chances of making impulsive decisions during volatile market conditions.Published on Nov 28, 2024Updated on Sep 10, 202512How do I use the Open interest indicator?
Conversely, elevated open interest suggests numerous outstanding contracts, prompting close observation from market participants. The display of Open interest (OI) indicatorHow do I turn on the OI indicators for trading?Published on May 15, 2024Updated on Sep 10, 202521Affiliate activity portal - join page enhancement
Make sure to select "Confirm" after being prompted that you would like to proceed to promote this activity.Published on Jun 8, 2023Updated on Mar 25, 2026221How do I manually set up spot grid trading bots?
If both base and quote assets are insufficient, users will be prompted to top up quote assets to meet the minimum investment required. Topping up base assets isn't permitted. Profit and Loss (PNL) will be reinvested by default after any edits. The marketplace workflow isn't included in this phase, so edits by lead traders won’t be broadcasted to subscribers. Edits can be performed in all running states, except for STOP_DELAY_TRIGGER.Published on Sep 4, 2025Updated on Feb 24, 2026Why is my account restricted and what should I do?
To close the outstanding positioning in your account, please follow the prompts on the App or web page.Close all at market price Based on your own needs, you may choose to close all positions at market price by selecting the Close All at Market Price button above your position and selecting Confirm / Cancel as prompted on the page.On the App Select the position > Positioning and Assets Go to Positions & Assets and select Close all Select Close All at Market Price > Confirm to close all positionsPublished on Feb 27, 2026Updated on Apr 12, 2026300How do I manually set up futures grid trading bot?
If both base and quote assets are insufficient, users will be prompted to top up quote assets to meet the minimum investment required. Topping up base assets isn't permitted. Profit and Loss (PNL) will be reinvested by default after any edits. The marketplace workflow isn't included in this phase, so edits by lead traders won’t be broadcasted to subscribers. Edits can be performed in all running states, except for STOP_DELAY_TRIGGER.Published on Jun 6, 2024Updated on Mar 31, 2026102How do I protect my account from Trojan horse takeovers?
These often appear in search results or advertisements and prompt you to download malicious installers. Tampered Software Installers Some applications are repackaged to include hidden malware such as keyloggers or remote access tools. These are commonly distributed via unofficial platforms like torrent sites, public forums, or social media.Published on May 30, 2025Updated on Feb 5, 202612