All
FAQ
Announcements
Product documents
Trading Bot Marketplace FAQ
The Trading Bot Marketplace on our platform is a specialized platform where users can access, evaluate, and employ various automated trading strategies developed by experienced traders and algorithm designers. This marketplace offers a wide range of trading bots, each designed to execute trades based on predefined criteria and market conditions, aiming to optimize trading performance and profitability.Who is the trading bot marketplace for?Published on Jun 13, 2024Updated on Jan 2, 202652McLaren Race Rewind Singapore Winners
This collectible is designed to showcase the McLaren x OKX Special livery. Winner Selection: All customers that participate are entered into a random selection generator.Published on Sep 18, 2024Updated on Sep 8, 202513What's a memo or tag? (OKX simple)
When you deposit crypto to your OKX portfolio, you must enter the designated memo or tag, in addition to the deposit address. Failure to do so may cause your crypto to be lost permanently.How do I know if a memo or tag is required? When initiating a deposit of crypto, a memo or tag field may appear on the next screen. If it doesn't appear, then it's not necessary for the transaction. On app: [Crypto] tag will appear on deposit page if it's requiredPublished on Aug 10, 2023Updated on Apr 4, 202689How do I find my deposit address and tag/memo/comment?
Here's where you can find the address and tag/memo when depositing.On the app Open your OKX app, select Assets > Deposit > Deposit crypto Select the crypto you want to deposit, then select the designated deposit network You'll see your Deposit address and tag/memo/comment if it's required Note: if your selected crypto comes with a tag/memo/comment, there is a Deposit reminder that you need to read and acknowledge before viewing the deposit details.Published on Aug 22, 2023Updated on Apr 21, 202668,906What is the New User Full Rebate Program?
To participate in this Program, you must satisfy all of the following conditions: New account registration: You must register a new OKX account through a designated referral link, affiliate channel, or other specified acquisition channel, as designated by OKX from time to time. No prior trading activity: You must haven't completed any trade on OKX prior to enrolling in this Program.Published on Mar 16, 2026Updated on Apr 22, 20261How do I manually set up futures grid trading bot?
This new feature is designed to help you maximize your trading strategy with more flexibility and ease, ensuring that your bots remain aligned with your evolving goals.How do I use the Edit Parameters feature?Published on Jun 6, 2024Updated on Mar 31, 2026102What's auto-deleveraging (ADL) and when can it happen to me?
It's designed to help maintain market stability and manage system-level risk when normal liquidation processes aren't sufficient.When can ADL happen to me? ADL may occur in situations such as: extreme volatility rapid price gaps stressed liquidity conditions liquidations that cannot be fully absorbed through normal processesWhat does this mean for me as a trader? If ADL is triggered, some positions may be reduced or closed according to platform risk rules and priority methodology.Published on Apr 9, 2026Updated on Apr 20, 2026How do I place a TP/SL with Limit Order?
Take Profit (TP): a TP order is designed to automatically buy or sell a position when the market price reaches a specific target, locking in profits. Stop Loss (SL): an SL order is designed to automatically buy or sell a position when the market price falls to a certain level, limiting potential losses.Why should I use TP/SL with Limit Order?Published on May 31, 2024Updated on Feb 12, 2026281Understanding OKX's Security Fund
Its sole function is to serve as a financial buffer and a safety net specifically designed to mitigate counterparty risk arising from leveraged trading, including derivatives and futures trading where available. Some other cryptocurrency exchanges may have a similar system in place, typically called an "Insurance Fund".Published on Mar 25, 2026Updated on Apr 24, 20264What's OKX Card?
The OKX Card is designed to reduce common travel costs: Spend directly from a USD balance with no additional markup Smart top-ups that aren’t treated as traditional currency exchange No surprise fees when paying abroad This makes international spending more efficient and predictable.Where can I use the OKX Card?Published on Mar 24, 2026Updated on Apr 23, 202651How do I explore new trading opportunities on OKX?
Our new advanced feature, OKX Feed, is designed to boost your crypto trading experience, including crypto-specific insights, real-time updates from whitelisted X accounts, and community-driven content using sentiment analysis. Stay globally connected to crypto news and access critical updates. Everything on the feed will automatically show up in your native language.Published on Jan 17, 2025Updated on Oct 15, 20253How do I turn on the quick order feature?
The Quick Order feature is a powerful tool designed to streamline the trading process, making it faster and more efficient. It allows traders to enter their orders with just a few clicks, significantly reducing the time and effort required compared to traditional methods. This feature is especially beneficial in fast-paced market conditions, where timing is crucial, as it ensures that you can quickly react to price movements and execute your trades without delay.Published on Oct 23, 2024Updated on Sep 10, 202516How do I use the TWAP trading bot?
Our TWAP bot is designed to execute a large trade over a specified period. The main difference between the Iceberg bot and the TWAP bot is that the latter will place individual orders periodically over a set period of time, which is intended to minimise the impact on asset prices. This factor is especially important for illiquid markets where even small orders can swing the asset price in a direction that's less favourable to the trader.Published on Sep 10, 2024Updated on Jan 28, 202614How to add personalized messages for custom price alerts?
our platform: Navigate to the chart of the specific asset and select the Alerts option by selecting the bell icon above the trading chart to access the price alerts feature Start by selecting the Alerts option Select Create alerts or select an existing alert you want to edit Proceed to select the alert of your preference or the Create alerts option Set the Price and enter the price point that will trigger the alert Proceed to select the alert of your preference or the Create alerts option In the designatedPublished on Feb 6, 2025Updated on Sep 10, 20253Convert FAQ
No, the Convert feature is designed exclusively for swapping one crypto for another (for example, Bitcoin to Ethereum). It doesn't support conversions to fiat currency such as USD, EUR, or GBP. To cash out your crypto, you can use the Sell crypto feature, which allows you to sell your holdings and receive the equivalent value in your local currency. Alternatively, the Buy crypto feature can be used to manage your portfolio as part of the broader process.Published on Sep 5, 2024Updated on Apr 3, 20261,481