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How to set up and use OKX Shield
For eligible users in the EEA launch phase, the maximum reimbursement limit is based on the user's eligible tier: User tier Maximum reimbursement limit Regular users Up to €100,000 VIP 1–3 Up to €250,000 VIP 4–6 Up to €500,000 The limit shown on the OKX Shield page is the limit applicable to that user at that time. Limits may vary by entity and user status. A displayed limit is not a guarantee that every loss will be reimbursed up to that amount.Sep 17, 2026Published on Sep 17, 2026Oct 7, 2026Updated on Oct 7, 2026Pay wallet auto top-up FAQ
You can also enter the page through the low balance alert on the Pay page as well Auto top-up on the Balance details page of Pay Low balance alert banner on Pay page Set the details of auto top-up, from the trigger amount for top-up to the payment options on the Auto top-up details page Auto top-up page Set the details of auto top-up, from the trigger amount for top-up to the payment options on the Auto top-up details page Details of your auto top-up on the confirmation page Once all good, proceedMay 14, 2026Published on May 14, 2026Oct 7, 2026Updated on Oct 7, 202619How to set up basic wallet settings
Color settings Customize Markets rise and fall colors (such as red up green down or green up red down) to match your visual preferences Interaction settings Adjust haptic feedback and screenshot sharing settings Count NFTs in total balance You can set whether to include NFT valuations in your total assets. Hide risky transactions in history You can choose whether to hide risky and small transactions in your trading history.Aug 7, 2025Published on Aug 7, 2025Sep 1, 2026Updated on Sep 1, 202623How do I set up Offline Mode?
Any withdrawal through these channels is blocked during your protection window: on-chain withdrawals P2P selling API withdrawals Pay top-ups Note: if an API withdrawal starts during your protection window, it's blocked automatically and can't be resumed with facial authentication through the API. You'll need to wait until the protection window ends before retrying.How do I set up Offline Mode?Step 1: Open Withdrawal Security Go to Menu > Account Settings > Security > Withdrawal Security.Jul 7, 2026Published on Jul 7, 2026Aug 5, 2026Updated on Aug 5, 20263How do I set up indicators on the chart?
Setting up these indicators on our charts is a straightforward process. Follow this step-by-step guide to enhance your charting experience.How can I create the indicators? Navigate to the Trade option on the main menu and select Spot or Futures based on your preference Once the chart is loaded, locate the Indicators option in the main toolbar and select it to open the list of available indicators Note: each chart type has a different set of indicators.Nov 30, 2024Published on Nov 30, 2024Aug 5, 2026Updated on Aug 5, 202617How do I set up web withdrawal protection?
Follow the steps below to set up web withdrawal protection.Step 1: Open Withdrawal Protection Log in to OKX and go to Profile → Account Settings → Security → Withdrawal Protection. On the app: On the web:Step 2: Open the web withdrawal protection settings Find Web withdrawal protection under Withdrawal Protection and open the settings page.Oct 22, 2026Published on Oct 22, 2026Oct 22, 2026Updated on Oct 22, 20262How do I set up a recurring buy plan?
You can set up a daily, weekly, twice a month, or monthly plan for purchases by following these steps.How do I create a recurring buy plan?Jan 23, 2025Published on Jan 23, 2025Sep 18, 2026Updated on Sep 18, 202651How do I level up my trades with Mizar?
They can also set up rules such as taking profit, trailing, or more and manage their bots from external platforms such as TradingView. Smart Trade terminal: thanks to the TradingView integrated Chart Terminal, users can build up their trading indicators and signals on Mizar and pre-set their trades with Smart Trading Tools. Users can split up their trades into multiple entries or take profit at different times in an automated way.Mar 28, 2024Published on Mar 28, 2024Aug 5, 2026Updated on Aug 5, 20265How do I set up TP/SL with the Order line?
Set up your TP/SL orders with the Order line as below: Open the chart for the selected trading pair, and hover your mouse over the chart. The order line, which is the dotted white line, will hover on the chart.Jun 21, 2024Published on Jun 21, 2024Aug 5, 2026Updated on Aug 5, 2026179How do I manually set up spot grid trading bots?
Trailing Up/Down will be automatically turned off after editing and can't be adjusted separately. Advanced Start/Stop conditions will remain unchanged and can't be edited. If both base and quote assets are insufficient, users will be prompted to top up quote assets to meet the minimum investment required. Topping up base assets isn't permitted. Profit and Loss (PNL) will be reinvested by default after any edits.Sep 4, 2025Published on Sep 4, 2025Aug 27, 2026Updated on Aug 27, 20261How do I manually set up spot grid trading bots?
Trailing Up/Down will be automatically turned off after editing and can't be adjusted separately. Advanced Start/Stop conditions will remain unchanged and can't be edited. If both base and quote assets are insufficient, users will be prompted to top up quote assets to meet the minimum investment required. Topping up base assets isn't permitted. Profit and Loss (PNL) will be reinvested by default after any edits.Jun 6, 2024Published on Jun 6, 2024Aug 27, 2026Updated on Aug 27, 2026214How do I manually set up futures grid trading bot?
Trailing Up/Down will be automatically turned off after editing and can't be adjusted separately. Advanced Start/Stop conditions will remain unchanged and can't be edited. If both base and quote assets are insufficient, users will be prompted to top up quote assets to meet the minimum investment required. Topping up base assets isn't permitted. Profit and Loss (PNL) will be reinvested by default after any edits.Jun 6, 2024Published on Jun 6, 2024Aug 5, 2026Updated on Aug 5, 2026108How do I back up my wallet to iCloud, Google Drive and Huawei Cloud?
If you forget your backup password, you can't recover the wallets backed up with this password. You can set a new password when backing up your new wallet, which won't affect your backed up wallets. When you recall your first backup password, you can continue using it to restore wallets.How do I back up my wallet with iCloud, Google Drive or Huawei Cloud?Jan 12, 2023Published on Jan 12, 2023Aug 5, 2026Updated on Aug 5, 202610,185How can I quickly top up my OKX Wallet gas fee from the OKX Exchange?
Select Send > choose your crypto and network > enter or select the receiving address Select Fill up [crypto] (e.g., Fill up TRX) Select Transfer from Exchange and Next Enter the amount and confirm Once the top-up is completed, you can continue sending your assets Note: Each crypto has a minimum withdrawal amount. The actual amount is subject to what's shown on the page.Don't see the Transfer from Exchange option?May 21, 2025Published on May 21, 2025Aug 5, 2026Updated on Aug 5, 2026389Why hasn't my withdrawal arrived in the account?
Select the withdrawal network which is supported by the corresponding platform in the Withdrawal network field For example, you'd like to withdraw crypto from us to Platform B. You've selected the TRC20 chain in our platform, but Platform B only supports the ERC20 chain. This can lead to withdrawal failure.Aug 22, 2023Published on Aug 22, 2023Aug 26, 2026Updated on Aug 26, 202621,658